Protect yourself and your belongings with Canada’s first customizable tenant insurance policy. With Square One, you choose your limits, your coverages, and your deductible. Why pay to insure stuff you don’t own?
Common property that everyone has – like electronics, clothes, and furniture – is always protected. Our policies are fully comprehensive and protect against major types of loss, including theft, fire, and even accidental damage. Forgot your phone at the coffee shop? Protected. Spilled tea all over your laptop? Protected. Dropped your smart watch into the bathtub? Yup, that’s protected, too.
The best part? Policies start from just $12/month. Keep reading to learn more about what makes Square One unique.
Wondering what people are saying about us? Here are some of the reviews that contribute to our average rating of 4.7 stars out of 5. Want to read more? Visit our reviews page.
I was drawn to this insurance company after reading the great reviews. I am happy to report that while speaking with Sandra, I let her know that's what drew me in and I said that those reviews are true. I was in need of a policy and after Sandra gave me a quote, she mentioned that she didn't know if I had gotten any other quotes from different companies or if I wanted to shop around. I hadn't and didn't feel the need to look anywhere else. This was the first company
I had the absolute pleasure and good fortune to speak directly with Darragh on the phone. He is absolutely patient, professional, and highly knowledgeable with the products Square One offers. I did not have any previous home insurance and Darragh helped me to compile a proposed policy catered to my home insurance needs. I am more than pleased with the quotes he came through with and I am confidently stating that I will be joining Square One Insurance as a new member. Thank you again, Darragh!
I never thought that I will give a review to an insurance company, let alone an excellent one. I dealt with Diane Parras, and what excellent customer service I got from her. She's very helpful, very patient with me, very understanding of my situation, she explained to me everything that I need to know, and she advised me of the pros and cons of every coverage. It was something that I have never experienced before with an insurance company. Thank you very much Dianne, and thank you Square One. Your website is awesome, very friendly and so easy to use.
I recently had the pleasure of obtaining a home insurance quote through Square One Insurance and they were hands down the best and most cost-effective option. I specifically worked with Anjali Tayal who was prompt and responsive, kind and knowledgeable and secured us the best rate over several other insurance companies. Anjali and the Square One team helped us quickly and made us feel confident in our choice of home and thrilled with our insurance policy. Five stars!
Bill called me to complete my quote and was extremely helpful and patient. I wasn't sure what kind of coverage I would need for my vintage musical instruments and we decided on fine arts and collectibles. Bill called me back after we had completed the quote and said he had discussed it with his supervisor and agreed that it could be included under personal property. I appreciated the attention to detail he showed and the fact that once he hung up our first call he was still thinking about how to best help me and personalize my service.
Premiums on my last property insurance company increased. I did some Google searches and Square One kept popping up—and I can see why! From completing an online request and then speaking with 2 separate agents (one for the initial quote and the second to finalize and purchase), I could not have been happier. So pleased with the knowledge, the friendliness, the helpfulness and of course the price. Very simple and efficient to get a good policy and very courteous people
Bought a boat on Sunday night and now you need to add watercraft coverage? Square One has instant policy changes. Based on the ease of service, there's simply no insurance provider I'd recommend over Square One.
I now insure both of my properties with Square One and all of my experiences with them have been great. Their online systems are super easy to use, but then when I have needed to call in with questions or to get help all of their employees are super friendly and very knowledgable and helpful. Definitely will be recommending to friends!
Many thanks to Marilen for helping my mom with home insurance. I really appreciate Marilen's patience and professionalism. In fact, I have no hesitation to send my friends and family to Square One Insurance since I’ve been a policyholder for seven years. I'm truly grateful that they’ve always been there for me—from expertly handling my claim at my Burnaby home to helping me insure a rental/vacation property in the Okanagan. I also love that I have online access to my policies at any time. So easy and convenient! Thank you, Square One!
I am so impressed with my insurance and with the people at Square One. Lily is the most thorough and nicest insurance person I have had the pleasure of dealing with. On top of the fabulous service, Square One saved me over $1200 per year compared to my previous insurance company, with whom I was an upstanding and long-time client. I never thought I would receive the value I received in combination with the great service! Thank you so much, Lily and Square One!
4.7 out of 5. That’s how customers rate Square One Insurance Services after writing 14,517 reviews. And with an A+ rating from the Better Business Bureau, people clearly love the way we’re changing tenant insurance insurance.
With Square One, you can get a quote, buy a policy and even submit a claim – all online, from the comfort of your own home. Quotes and policies are managed through your online account, but if you need help, expert assistance from one of our licensed insurance agents is just a webchat or phone call away.
All policies from Square One are comprehensive (all-risk). This represents the highest level of protection currently available in Canada. We make it easy for you to protect your things from common perils (such as water damage and theft). And, we protect your belongings on a replacement cost basis, which means you’re covered for the full cost of replacing your stolen or damaged stuff.
Tenant insurance policies from Square One also protect against accidental personal and property damage to others. So, whether your neighbour slips on your porch or you hit a stranger with your golf ball on vacation, you can rest assured that Square One has you covered.
All policies protect most common personal property items including laptops, smartphones and furniture. If you own specialty property (such as bicycles or fine arts) you can also add coverage to your policy. That way, you only pay to insure what you actually own. And, with standard deductible options ranging from $250 to $5,000, you’ll build the policy that fits your life.
Making a claim with Square One is easy. In fact, most of the process can be done online. You’ll get your own dedicated adjuster to work with you from start to finish to make sure you’re back on your feet in no time. And, Square One pays out on 90% of all claims submitted in Canada.
We’re all about making things easy for you. You can choose to pay monthly or annually, and you can cancel your policy any time with no penalty (though we’re pretty sure you won’t want to). If you move, your policy moves with you. If you buy a home someday, switching to a homeowner’s policy is a breeze.
ready for an online quote? Policies start at $12/month if you rent your home and $40/month if you own your home. To see how much you can save with Square One, get a personalized online quote now.
When you buy tenant insurance from us, the experience is straightforward from quote to claim. View the sections below to learn about the coverages, deductibles, protection and claim service offered by Square One. You can also download sample policy wordings.
Personal property and specialty coverages. Traditional providers don't give you much control when it comes to insuring the contents of your home. They include pre-packaged protection for contents that’s not reflective of how much stuff you actually own. And, they automatically include protection for specialty property whether you own it or not.
At Square One, you decide what specialty property you insure and for how much. You also decide how much protection you need for your most common personal property, which includes appliances, electronics, furniture, and clothing. And with deductibles as low as $250, you can choose the perfect amount of coverage for you.
Bicycles, sporting equipment and watercraft: This optional coverage protects any personal and portable equipment used for athletic or recreational activities. This includes cycling, equestrian, fishing, golf, hang-gliding, hockey, hunting, paragliding, shooting, skating, skiing, snowboarding, surfing and windsurfing. It also protects commercially manufactured boats, canoes and kayaks. Any watercraft must be no more than 20 feet in length and, if motorized, must have no more than 100 horsepower in total. And, it protects related property like accessories, equipment and trailers.
Fine arts and collectibles: This optional coverage protects visual art, including paintings, sculptures, drawings, limited edition prints, and other pieces that cannot be easily replaced, like hand-woven or hand-knotted rugs or carpets made in Asia. It also protects any items collected as a hobby, for display, or as an investment, whose value may appreciate, including sports card collections, first edition books, and coin collections. And, it protects any porcelain ware, plates, cups, saucers that are used on special occasions; eating and serving utensils made of silver that are also used on special occasions; and figurines made of porcelain or ceramic material.
Other coverages. There are a few other coverages that are essential to any insurance policy, including liability protection.
Additional living expenses: This mandatory coverage protects against increases in living expenses you incur because your home can't be lived in. This could be a result of damage to your home from an insured loss or an order to evacuate your home as a result of a sudden and accidental event.
Legal protection: This optional coverage provides unlimited access to a telephone helpline through which you can receive legal or tax advice relating to any personal matter, except those relating to automobiles. In some cases, it also protects against legal costs to pursue or defend your personal rights.
Personal and premises liability: Protects against amounts you are legally responsible to pay because you unintentionally injure someone or damage their property. Also protects against amounts you are legally responsible to pay for unintentional injury to someone or damage to their property arising from the ownership or use of your home.
Policy deductibles. A policy deductible is the amount you must pay before your home insurance policy will respond. For example, if your $2,500 laptop is stolen and the claim is subject to a $1,000 deductible, you pay $1,000 and your policy will cover the remaining $1,500. The higher the deductible you select, the lower the premium you pay on your insurance.
Below are the various deductibles that may apply. It's important to note that only one deductible applies per claim even if payments are made under multiple policy coverages. The type of loss will determine the deductible that applies.
Earthquake: This deductible applies to each insured loss resulting from an earthquake. While earthquakes don't happen often, they cause significant damage when they do. As such, earthquake deductibles tend to be higher than those for other types of loss. Depending on where you live, you may be presented with a couple options.
Inland flood: This deductible applies to each insured loss resulting from an inland flood. If this deductible applies, you may be presented with a couple options. Please note that not all areas are eligible for inland flood protection.
Comprehensive protection. At Square One, you get a comprehensive (all-risk) policy. That means you're protected against all types of loss, except for those listed in the exclusions. Commonly covered losses include break-ins, burst pipes, hailstorms, fires, and more. Commonly excluded losses include coastal floods, repeated leakage, and wear and tear.
For complete details on what is and isn’t covered, please refer to your policy wordings or download our sample wordings.Download sample policy wordings
Making a claim. You buy insurance for peace-of-mind, so if you do need to make a claim we believe it should be simple and stress-free. That's why all Square One customers are protected by our commitment to handling claims fairly: