Flood coverage that customers love and trust
Square One Insurance Services offers some of the best home insurance coverage in North America. In fact, most policies include water, water backup and inland flood protection. An overview of the inland flood protection is provided below.
At Square One Insurance Services, you can get home insurance designed to cover certain types of flooding. We’re actually one of the few providers that offer this type of coverage. And best of all, our policies start from as little as $12/month. Continue reading to learn why Square One is right for you.
Wondering what people are saying about us? Here are some of the reviews that contribute to our average rating of 4.7 stars out of 5. Want to read more? Visit our reviews page.
I honestly never write reviews but this was the best experience I've had buying insurance or anything! Claire was very thorough, professional and even funny. Yes, funny! Nice to talk to someone who isn't like a robot. The services they offer are also very fair and we're more than happy. Highly recommend.
I would like to thank Shawn. He was such a great help during the entire process. This is my first ever insurance claim in my entire 12 plus years of home ownership. He provided good insight into the process and procedures. I'm thankful to have Shawn assist with my claim and walk me through this potentially stressful situation. The responses were prompt and professional. Truly appreciate the outstanding service.
I came across Square One while searching for a new provider. My current provider decided to increase my premium to $600/year with no explanation. I am claims-free and nothing had changed. Their broker was also less than helpful. The process with Square One is so easy, absolutely anyone can do it. Not only am I saving the $600/year increase, but my policy is even $70 cheaper than what I was paying for the same coverage! I only wish I had found this company sooner!
After many hours of research, frustration, pleading and angst, I found Square One and Armine. Most insurance providers have the same blanket policies and prices. Square One has the common sense to offer a personalized policy. You don't have to pay for more than you want, just what you need. And Armine is a credit to the company. Thank you very much.
Admittedly I'm hard to impress and have high expectations for companies when trying to solve problems I'm experiencing. That said, after calling Square One, I was met with a professional who was able to efficiently communicate and address my needs without issue. Alan was fantastic to speak to and well informed about the services I could be offered, without any type of sales pitch which is usually the expectation for these calls. I can't speak highly enough about the interaction and it certainly kicked things off well.
It's always a pain to take time out of your day to drop everything and sit on a phone for 20-30 minutes changing everything over. The online way of doing insurance is amazing and Square One does it the best.
I recently made the switch to Square One last year. I'll be honest, I had my doubts. After being with my previous insurance company for over 15 years, I was worried because the price was much lower than I previously had been paying. When I had to make a claim, my adjuster (Garry) went above and beyond any customer service I had ever received before. He was patient and understanding of my situation and he truly did care. From the beginning of my claim right to the end,
The entire claims process was extremely easy to do online and the adjuster, Erick, was very helpful and professional. I was impressed with how fast everything was reviewed and approved. I even received an e-transfer of the funds so didn't have to wait for a cheque. I highly recommend Square One as an insurance provider.
I was tired of high home insurance costs, so I decided to go online and search for more affordable insurance options in BC. In less than 5 minutes, I came across Square One. First, I was sceptical; it looked too good to be true, but I decided to give it a try. They customized the policy to my particular needs. I had been a customer for 2 years when somebody broke into our home. I phoned Square One right away and the adjuster helped us throughout the whole process of
Great service. I called about the advertised $12/month tenant insurance. In two minutes, an agent was able to verify that I qualified, explain the policy, answer questions and issue the policy. For my living situation, this policy has a better rate and better conditions than three other companies I looked into.
Learn how you’re protected
with Square One
When you buy home insurance that includes flood from us, the experience is straightforward from quote to claim. Learn more below about the coverages, deductibles, protection and claim service offered by Square One. You can also download sample policy wordings.
Home insurance coverage
Before reviewing your coverage and deductible options, it’s important you know that Square One offers a comprehensive policy. That means it insures against all types of loss except for what’s specifically excluded. The most common exclusions include war, terrorism and coastal flood. And, our policy automatically includes earthquake protection.
There are certain core coverages automatically included in your policy. For example, if you own a house and it is your primary residence, the core coverages include:
- Personal property
- Additional living expenses
- Personal and premises liability
Specialty property coverages
You choose what specialty property, if any, you want to insure. That way, you only pay for what you need. The most common types of specialty property insured are:
- Bicycles and sporting equipment and watercraft
- Fine arts and collectibles
- Jewellery and watches
As with specialty property, you choose what optional coverages, if any, you want to add to your policy. Some examples of commonly purchased optional coverages include:
- Detached structures, fences and landscaping
- Identity theft and financial loss
- Legal protection
A deductible is the amount you must pay before your policy will respond for an insured loss. All policies have at least one deductible. In some cases, different deductibles may apply depending on the type of loss.
You’ll usually have the option of choosing from a range of deductible amounts. Select the deductible amount that best fits your individual risk profile and budget.
ready for an online quote? Policies start at $12/month if you rent your home and $40/month if you own your home. To see how much you can save with Square One, get a personalized online quote now.
Flood insurance coverage
Historically, home insurance policies in Canada did not cover loss or damage caused by flooding; instead, you would have to rely on Disaster Financial Assistance programs from individual provincial governments. If your home insurance provider still doesn’t offer flood protection, you should shop around. Some providers now offer flood protection.
At Square One, most of our home insurance policies now automatically cover loss or damage caused by inland flood. We define inland flood as the covering of dry land by freshwater or wastewater, as well as any resulting Water Backup, that has escaped or been released from the normal confines of a lake, river, stream, natural watercourse, reservoir, canal or dam; or is generated by snowmelt or rainfall.
Inland flood protection is automatically included in most policies. About 5% of customers are not eligible for inland flood protection because their homes are located in areas with an extreme flood risk. These customers need to rely on Disaster Financial Assistance provided by the government. During the quote process, you’ll learn if you’re eligible for inland flood protection.
Under Square One’s policy, all losses are subject to a deductible. The deductible is the amount that you must pay before the policy will respond. For inland flood related losses, the deductible ranges from $500 to $10,000. By selecting a higher deductible, you might be able to reduce your monthly premiums.
If you’re eligible for inland flood protection, it is automatically included in your monthly premium. The additional amount paid for this protection depends on the following:
- Whether you own or rent your home.
- The type of home you live in.
- The location of your home.
- The limits and deductibles you select.
That said, protection will start at $2/month for those renting their homes or those who own a condo. For those who own a house, protection will start at $4/month.
Square One’s policy does not cover damage caused by:
- coastal flood, ground water or rising of the water table; or
- gradual, continuous or repeated seepage, condensation, or leakage of water or steam over a period of time.
Coastal flood is the covering of dry land by seawater, including seawater caused by high tides, sea waves, changes in sea levels or storm surge.
Making a claim. You buy insurance for peace-of-mind, so if you do need to make a claim we believe it should be simple and stress-free. That's why all Square One customers are protected by our commitment to handling claims fairly:
Six reasons why you'll
love Square One
4.7 out of 5. That’s how customers rate Square One Insurance Services after writing 11,134 reviews. And with an A+ rating from the Better Business Bureau, people clearly love the way we’re changing home insurance.
Protect all your favourite things
Our policy provides blanket coverage for your common personal property, but you can also add coverage for specialty property, like fine arts and rare collectibles. Don't own those? With us, you don't pay to insure them.
Critical protection included
You don't want to be caught without the right coverage when the unexpected happens. Our comprehensive policies automatically protect against break-ins, burst pipes, fires, hailstorms, and water backups.
Your time matters
Five minutes. That's the average time it takes to get a quote and buy online. And 90% of all phone calls are answered within one minute. Waiting in line for a coffee? You have time to get a quote and buy online.
Pay monthly with no contract
We're confident you'll love our service and stay with us. That’s why we don’t lock you into a contract. With us, you can pay monthly or annually by bank withdrawal or credit card, for as long (or little) as you need protection.
Need to make a claim?
Easy! It's traumatic enough when something you love is lost or damaged, so we make sure the claims process is fair, fast, and straightforward. In fact, over 90% of claims are approved and most are settled in less than 60 days.
Backed by stable companies
Square One only works with well-established, financially strong insurance and reinsurance companies. That means you can rest assured that your covered claims, including those from major catastrophes, will be paid.