Flood coverage that customers love and trust
Square One Insurance Services offers some of the best home insurance coverage in North America. In fact, most policies include water, water backup and inland flood protection. An overview of the inland flood protection is provided below.
At Square One Insurance Services, you can get home insurance designed to cover certain types of flooding. We’re actually one of the few providers that offer this type of coverage. And best of all, our policies start from as little as $12/month. Continue reading to learn why Square One is right for you.
Wondering what people are saying about us? Here are some of the reviews that contribute to our average rating of 4.7 stars out of 5. Want to read more? Visit our reviews page.
I love that it tailors the policy to your needs. I was able to easily answer questions online to ensure adequate coverage for items like our expensive bicycles and opt for less coverage for things we don’t have like expensive art or jewellery. The best quote I’ve gotten so far, while still ensuring adequate coverage. I signed up. Well done Square One! I’ll be sure to share the good word with my cycling community!
I called Square One because my current insurance provider wanted to charge me $323 a month for insurance on my rental home. It was easy to get started, I had someone I could talk to and everything worked well. I also got a much cheaper policy to cover everything I needed, and I don't think I skimped on any details I might need. Very satisfied.
Forms and four-step process were super smooth! Questions were easy to understand and answer. This is really great compared to other insurance options out there! Your website is super, super friendly and gave me a great guided experience! Good job, guys!
I was terrified in having to find insurance for a condo with a $250k strata deductible as I didn't even know what a strata deductible is... plus we want to rent out this condo short term, (and insurance companies don't cover that), all this was making my head spin. Then I got Birgitta on the phone—calm, smiling, and patient she explained everything and took me through the process. I can not express my gratitude as I was really dreading this task I had. Thank you Square One for being able to cover a complicated case. And Birgitta for helping me understand all without making me feel lost .
Just like they say in their advertising, it takes only 5 minutes to get a quote and buy a policy. The forms are easy to understand and complete. The questions are short and pertinent and you can reduce or opt out of some coverages if they are not applicable to your situation. When I phoned the office for some clarification my call was answered right away by Josh, who was very professional and helpful. I like the fact that the office is here in Vancouver and not back
I was drawn to this insurance provider after reading the great reviews. I am happy to report that while speaking with Sandra, I let her know that's what drew me in and I said that those reviews are true. I was in need of a policy and after Sandra gave me a quote, she mentioned that she didn't know if I had gotten any other quotes from different companies or if I wanted to shop around. I hadn't and didn't feel the need to look anywhere else. This was the first company
I had the absolute pleasure and good fortune to speak directly with Darragh on the phone. He is absolutely patient, professional, and highly knowledgeable with the products Square One offers. I did not have any previous home insurance and Darragh helped me to compile a proposed policy catered to my home insurance needs. I am more than pleased with the quotes he came through with and I am confidently stating that I will be joining Square One Insurance as a new member. Thank you again, Darragh!
I never thought that I will give a review to an insurance provider, let alone an excellent one. I dealt with Diane Parras, and what excellent customer service I got from her. She's very helpful, very patient with me, very understanding of my situation, she explained to me everything that I need to know, and she advised me of the pros and cons of every coverage. It was something that I have never experienced before with an insurance provider. Thank you very much Dianne, and thank you Square One. Your website is awesome, very friendly and so easy to use.
I recently had the pleasure of obtaining a home insurance quote through Square One Insurance and they were hands down the best and most cost-effective option. I specifically worked with Anjali Tayal who was prompt and responsive, kind and knowledgeable and secured us the best rate over several other insurance companies. Anjali and the Square One team helped us quickly and made us feel confident in our choice of home and thrilled with our insurance policy. Five stars!
Bill called me to complete my quote and was extremely helpful and patient. I wasn't sure what kind of coverage I would need for my vintage musical instruments and we decided on fine arts and collectibles. Bill called me back after we had completed the quote and said he had discussed it with his supervisor and agreed that it could be included under personal property. I appreciated the attention to detail he showed and the fact that once he hung up our first call he was still thinking about how to best help me and personalize my service.
Learn how you’re protected
with Square One
When you buy home insurance that includes flood from us, the experience is straightforward from quote to claim. Learn more below about the coverages, deductibles, protection and claim service offered by Square One. You can also download sample policy wordings.
Home insurance coverage
Before reviewing your coverage and deductible options, it’s important you know that Square One offers a comprehensive policy. That means it insures against all types of loss except for what’s specifically excluded. The most common exclusions include war, terrorism and coastal flood. And, our policy automatically includes earthquake protection.
There are certain core coverages automatically included in your policy. For example, if you own a house and it is your primary residence, the core coverages include:
- Personal property
- Additional living expenses
- Personal and premises liability
Specialty property coverages
You choose what specialty property, if any, you want to insure. That way, you only pay for what you need. The most common types of specialty property insured are:
- Bicycles and sporting equipment and watercraft
- Fine arts and collectibles
- Jewellery and watches
As with specialty property, you choose what optional coverages, if any, you want to add to your policy. Some examples of commonly purchased optional coverages include:
- Detached structures, fences and landscaping
- Identity theft and financial loss
- Legal protection
A deductible is the amount you must pay before your policy will respond for an insured loss. All policies have at least one deductible. In some cases, different deductibles may apply depending on the type of loss.
You’ll usually have the option of choosing from a range of deductible amounts. Select the deductible amount that best fits your individual risk profile and budget.
ready for an online quote? Policies start at $12/month if you rent your home and $40/month if you own your home. To see how much you can save with Square One, get a personalized online quote now.
Flood insurance coverage
Historically, home insurance policies in Canada did not cover loss or damage caused by flooding; instead, you would have to rely on Disaster Financial Assistance programs from individual provincial governments. If your home insurance provider still doesn’t offer flood protection, you should shop around. Some providers now offer flood protection.
At Square One, most of our home insurance policies now automatically cover loss or damage caused by inland flood. We define inland flood as the covering of dry land by freshwater or wastewater, as well as any resulting Water Backup, that has escaped or been released from the normal confines of a lake, river, stream, natural watercourse, reservoir, canal or dam; or is generated by snowmelt or rainfall.
Inland flood protection is automatically included in most policies. About 5% of customers are not eligible for inland flood protection because their homes are located in areas with an extreme flood risk. These customers need to rely on Disaster Financial Assistance provided by the government. During the quote process, you’ll learn if you’re eligible for inland flood protection.
Under Square One’s policy, all losses are subject to a deductible. The deductible is the amount that you must pay before the policy will respond. For inland flood related losses, the deductible ranges from $500 to $10,000. By selecting a higher deductible, you might be able to reduce your monthly premiums.
If you’re eligible for inland flood protection, it is automatically included in your monthly premium. The additional amount paid for this protection depends on the following:
- Whether you own or rent your home.
- The type of home you live in.
- The location of your home.
- The limits and deductibles you select.
That said, protection will start at $2/month for those renting their homes or those who own a condo. For those who own a house, protection will start at $4/month.
Square One’s policy does not cover damage caused by:
- coastal flood, ground water or rising of the water table; or
- gradual, continuous or repeated seepage, condensation, or leakage of water or steam over a period of time.
Coastal flood is the covering of dry land by seawater, including seawater caused by high tides, sea waves, changes in sea levels or storm surge.
Making a claim. You buy insurance for peace-of-mind, so if you do need to make a claim we believe it should be simple and stress-free. That's why all Square One customers are protected by our commitment to handling claims fairly:
Six reasons why you'll
love Square One
4.7 out of 5. That’s how customers rate Square One Insurance Services after writing 15,239 reviews. And with an A+ rating from the Better Business Bureau, people clearly love the way we’re changing home insurance.
With Square One, you can get a quote, buy a policy and even submit a claim – all online, from the comfort of your own home. Quotes and policies are managed through your online account, but if you need help, expert assistance from one of our licensed insurance agents is just a webchat or phone call away.
All policies from Square One represent the highest level of protection currently available in Canada. We make it easy for you to protect your home against common perils (such as water damage and theft) and we even cover the costs of rebuilding your home to meet the latest bylaw or code changes.
Guaranteed building replacement coverage
Get the peace of mind you deserve. Simply insure your home to Square One’s suggested limit and, if you experience a loss, we’ll rebuild your home, even if the cost of doing so exceeds your limit of insurance.
All policies protect most common personal property items including laptops, smartphones and furniture. If you own specialty property (such as bicycles or fine arts) you can also add coverage to your policy. That way, you only pay to insure what you actually own.
Need to make a claim?
Making a claim with Square One is easy. In fact, most of the process can be done online. You’ll get your own dedicated adjuster to work with you from start to finish to make sure you’re back on your feet in no time. And, Square One pays out on 90% of all claims submitted in Canada.
Interest-free monthly payments
We’re confident you’ll love our service and stay with us. That’s why we don’t lock you into a contract. With us, you can pay monthly or annually and there’s no fixed-term contract. You can also change your payment preferences through your online account.