Wondering what people are saying about us? A total of 6,676 customer reviews have been submitted directly to us and are available to you to read below. Or if you prefer, read reviews about us on the following websites by clicking the logos below:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
Write a review about us
Click the button below to write a review about us. All review are moderated and posted with a response. Have a service concern? Learn about the options available to you.
Below you’ll find 9 video reviews and 6,676 written reviews from our customers. The written reviews can be filtered to show those related to sales and service or to claims.
The process was flawless
Watch Michael L. from Coquitlam, BC describe his claims experience.
They listen to you
Watch John S. from Tucson, AZ describe his service experience.
Square One is just so simple
Watch Shelly B. from London, ON describe her service experience.
Made us feel comfortable
Watch Rohit S. from Calgary, AB describe his claims experience.
Easy to deal with
Watch Tanner F. from Vancouver, BC describe his claims experience.
They really took care of us
Watch Sitar D. from Port Moody, BC describe her claims experience.
I would recommend them
Watch Maria C. from Fort McMurray, AB describe her claims experience.
They got the work done
Watch Mala T. from Toronto, ON describe her claims experience.
My experience was excellent
Watch Jessica L. from Vancouver, BC describe her sales experience.
Thank you very much for the quick response, and for letting me pay on the 10th instead of the 1st. I was very worried today when I realized I would not have funds available, as I would like to be a quiet, happy and non-issue customer who pays on time. I will make sure that I go to the bank when it opens so I can have the funds for May's insurance. - Doug T. from Etobicoke, ON on Apr 30, 2018
Response: Thank for taking the time to share, Doug. Cheers, Henry Glazebrook, Content Marketing Specialist.
I was very happy to do the review and policy update today. The agent made sure to fully inform me regarding the policy coverage and make sure all my questions were answered. Such great service, a great agent, great coverage, great company to deal with! Rate it all 10 out of 10! So simple, so easy and a good company to deal with and great, knowledgeable staff! Would fully recommend to anyone! - Richard S. from Kitchener, ON on Apr 30, 2018
Response: Thank you so much for the recommendations, Richard. We look forward to being your provider for years to come. Cheers, Henry Glazebrook, Content Marketing Specialist.
Professional, responsive and completely satisfactory.
As I filed my very first insurance claim, I was a bit skeptical and worried at the time. As I dealt with Square One, this predetermined notion was absolutely not warranted. Our adjuster Kevin was very professional and responsive to all of our questions and concerns in handling the claim. Thank you Square One! For those who are on the fence, I give my absolute satisfactory approval with them. They might not be the cheapest but they will deal with your claim most fairly. - Michael L. from Coquitlam, BC on Apr 30, 2018
Response: Hi, Michael. Thank you so much for taking the time to write a review about your claims experience. Kevin and the entire team will be so pleased to learn you're happy with the final outcome. Regards, Aneel Mattu, Digital Marketing Specialist.
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 8:30 am - 5:30 pm (Mon - Sat). Whichever option you choose, it will take less than 15 minutes to get a quote.