Wondering what people are saying about us? A total of 5,692 customer reviews have been submitted directly to us and are available to you to read below. Or if you prefer, read reviews about us on the following websites by clicking the logos below:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
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I forgot that I got a quote from Square One but they had a good call and email follow-up. The website recalled the information I had originally put in and went through each item step by step to explain what each was for and how it would affect the cost. Very user-friendly and I got exactly the coverage I wanted. Thanks! - Gregory T. from Vancouver, BC on Nov 28, 2017
Response: Hi, Gregory. It's so nice knowing you appreciated the follow-up phone call and email. And, it's great to hear you liked the online system! Thanks for choosing Square One and for taking the time to leave a review. All the best, Aneel Mattu, Digital Marketing Specialist.
The website is perfectly user-friendly and gives you the freedom of choice. You can easily change parameters and see the result of your action. By this way, you can optimize your policy easily based on your own needs. Besides, their customer service is helpful and replies to emails promptly. - Yusuf S. from Toronto, ON on Nov 28, 2017
Response: Hi, Yusuf. Thank you so much for the feedback on the process and agents. They'll be pleased to hear you liked the process and the service they delivered. Regards, Aneel Mattu, Digital Marketing Specialist.
I am changing insurance companies because Servus is seriously expensive and is now charging me interest fees on my monthly payments. Aside from that, an earlier quote from Square One came with a $25 credit but I didn't take advantage, can you re-offer? - Dana I. from Red Deer, AB on Nov 28, 2017
Response: Hi, Dana. Thanks for choosing Square One, we look forward to being your home insurance for years to come. Regarding the $25 quote incentive, it's nice knowing an agent was able to contact you earlier today and discuss your options. Cheers, Aneel Mattu, Digital Marketing Specialist.
Thanks to Sunny who was very helpful when talking to me over the phone explaining the details and helping me understand what would benefit me in my particular case. - Samantha G. from Vancouver, BC on Nov 27, 2017
Response: Hi, Samantha. Thanks for leaving some feedback on Sunny and the service you received. He'll be delighted to learn you liked speaking with him over the phone. Cheers, Aneel Mattu, Digital Marketing Specialist.
Square One Insurance Services855.331.69331410-650 W Georgia StVancouverBC, V6B 4N8Canada4.85.056925692Sunny listened well to my concerns and promptly did as I requested. Very helpful and polite person.
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 8:30 am - 5:30 pm (Mon - Sat). Whichever option you choose, it will take less than 15 minutes to get a quote.