Wondering what people are saying about us? A total of 6,150 customer reviews have been submitted directly to us and are available to you to read below. Or if you prefer, read reviews about us on the following websites by clicking the logos below:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
Write a review about us
Click the button below to write a review about us. All review are moderated and posted with a response. Have a service concern? Learn about the options available to you.
Below you’ll find 7 video reviews and 6,150 written reviews from our customers. The written reviews can be filtered to show those related to sales and service or to claims.
The process was flawless
Watch Michael L. from Coquitlam, BC describe his claims experience.
They listen to you
Watch John S. from Tucson, AZ describe his service experience.
Square One is just so simple
Watch Shelly B. from London, ON describe her service experience.
Made us feel comfortable
Watch Rohit S. from Calgary, AB describe his claims experience.
Easy to deal with
Watch Tanner F. from Vancouver, BC describe his claims experience.
They really took care of us
Watch Sitar D. from Port Moody, BC describe her claims experience.
I would recommend them
Watch Maria C. from Fort McMurray, AB describe her claims experience.
I am very satisfied with the service I have received from Square One. Agents are very polite and helpful and the rates are very affordable. - Sharon W. from Kamloops, BC on Mar 12, 2018
Response: Hi, Sharon. The agents will be delighted to learn that you liked the service you received. It's nice knowing you found a rate you're happy with and that you had an enjoyable experience. Thanks for the review, Aneel Mattu, Digital Marketing Specialist.
Reasonable cost for a good deductible, much better than some other providers. Nice how you can pick what coverages to buy and leave out. Very easy to build and buy a policy online. Haven't made a claim yet so I have no idea how they'll be in that situation. - Illya N. from Vancouver, BC on Mar 12, 2018
Response: Thank you for writing a review about your online experience, Illya. When it comes to submitting a claim, you'll be pleased to learn that our team is committed to helping you every step of the way. If you'd like to learn more about the claims process, feel free to visit https://www.squareoneinsurance.com/support/claims-process/. Regards, Aneel Mattu, Digital Marketing Specialist.
Here's yet another money grab, cover me! - Evelyn S. from Sturgeon Falls, ON on Mar 10, 2018
Response: Hi, Evelyn. I'm sorry you're not completely satisfied. If you'd like to share some more feedback, I'd be happy to review with the team and see how we can help. You can reach me at 1.855.331.6933 extension 127. Regards, Aneel Mattu, Digital Marketing Specialist.
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 8:30 am - 5:30 pm (Mon - Sat). Whichever option you choose, it will take less than 15 minutes to get a quote.