Wondering what people are saying about us? A total of 6,150 customer reviews have been submitted directly to us and are available to you to read below. Or if you prefer, read reviews about us on the following websites by clicking the logos below:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
Write a review about us
Click the button below to write a review about us. All review are moderated and posted with a response. Have a service concern? Learn about the options available to you.
Below you’ll find 7 video reviews and 6,150 written reviews from our customers. The written reviews can be filtered to show those related to sales and service or to claims.
The process was flawless
Watch Michael L. from Coquitlam, BC describe his claims experience.
They listen to you
Watch John S. from Tucson, AZ describe his service experience.
Square One is just so simple
Watch Shelly B. from London, ON describe her service experience.
Made us feel comfortable
Watch Rohit S. from Calgary, AB describe his claims experience.
Easy to deal with
Watch Tanner F. from Vancouver, BC describe his claims experience.
They really took care of us
Watch Sitar D. from Port Moody, BC describe her claims experience.
I would recommend them
Watch Maria C. from Fort McMurray, AB describe her claims experience.
Timely service. I’m was emailed a month before my policy expired to notify me of renewal. - Jodi H. from Toronto, ON on Mar 21, 2018
Response: It's nice knowing you appreciated the email regarding your upcoming renewal, Jodi. Thanks for sharing your thoughts and for continuing to choose Square One. Regards, Aneel Mattu, Digital Marketing Specialist.
It was quick and easy. I hope that it will be as easy if I have to make a claim. - Collette P. from Chilliwack, BC on Mar 20, 2018
Response: Hi, Collette. You can rest assured that if you ever need to submit a claim, the claims team will be there to help every step of the way. You can read reviews from others who have gone through the claims process here: https://www.squareoneinsurance.com/reviews?filter=claims#user-submitted-reviews. And, you can learn more about the claims process by visiting https://www.squareoneinsurance.com/support/claims-process/. Regards, Aneel Mattu, Digital Marketing Specialist.
I still haven't recieved the payment even though I was told it was mailed to me almost three weeks ago. Other than that, I am extremely satisfied overall. - Robert B. from Toronto, ON on Mar 19, 2018
Response: Hi, Robert. Thank you so much for reviewing your claims experience, the team will be pleased your learn you're satisfied. It's also nice knowing the team was able to get in contact with you in regards to your payment after this review. Regards, Aneel Mattu, Digital Marketing Specialist.
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