Wondering what people are saying about us? A total of 5,515 customer reviews have been submitted directly to us and are available to you to read below. Or if you prefer, read reviews about us on the following websites by clicking the logos below:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
Write a review about us
If you’d like to write a review about us, simply click the button to expose the submission form. All reviews are moderated and posted once a response has been prepared.
No policy...it has been 10 minutes and nothing received. - Qussay S. from Surrey, BC on May 7, 2016
Response: Hi Qussay. Sorry that your policy hasn't reached your inbox yet, we usually send out policies right away after a purchase. If you still haven't received your policy in the next few minutes, please feel free to call 1.855.331.6933 and an agent will be more than happy to assist. Aneel Mattu, Digital Marketing Coordinator
I was online searching for apartment insurance at a respectable price range when I happen to come across Square One Insurance. After careful research of their website I was amazed that they were offering the same insurance coverage at a substantially lower cost. The beauty about this was it only took about 15 min for the online application plus I was approved immediately. This is one satisfied customer. - Ernest D. from Windsor, ON on May 6, 2016
Response: We're so pleased to hear you found a great rate and were able to complete everything in under 15 minutes. Thanks for letting us know and for becoming a customer, Ernest. Aneel Mattu, Digital Marketing Coordinator
Good so far. - Jennifer B. from Calgary, AB on May 5, 2016
Response: Thanks for letting us know, Jennifer. If there's anything we can help with, please don't hesitate to contact us and an agent will be happy to assist. Aneel Mattu, Digital Marketing Coordinator
You picked up where my previous insurer, who had 25 years of insurance premiums from me and not a single claim, dropped me. Canadian Direct, bad service. - Richard A. from Victoria, BC on May 4, 2016
Response: We're sorry you had a negative experience with one of our competitors, but at the same time it's exciting you found Square One. Thanks for giving us a chance to be your provider, Richard. Aneel Mattu, Digital Marketing Coordinator
We felt you handled our mother's claim exceptionally well especially waiving the deductible, this was much appreciated. We are doing our best to promote your company to friends and relatives. Thanks again for your great service. Blessings. - Bill S. from Vancouver, BC on May 4, 2016
Response: We're so happy you're pleased with the service your mother received during her claim. The claims team will be thrilled to hear she is happy with the process. Thank you so much for providing your feedback, Bill. Aneel Mattu, Digital Marketing Coordinator
So far this process has been easy. If I need to make a claim I will write another review. - Sarah S. from Vancouver, BC on May 4, 2016
Response: We're so pleased you found the process easy so far. You'll be happy to know you can expect the same level of ease if you ever submit a claim. If you'd like to read some reviews about our claims process, check out this link: https://www.squareoneinsurance.ca/reviews?filter=claims#user-submitted-reviews. Thanks for taking the time to leave some feedback, Sarah. Aneel Mattu, Digital Marketing Coordinator
Square One Insurance Services855.331.69331410-650 W Georgia StVancouverBC, V6B 4N8Canada4.85.055155515First-time shopper. The agent was very helpful and knowledgeable. He answered all my questions with great advice. The process was fast with an amazing quote. Highly satisfied with
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 8:30 am - 5:30 pm (Mon - Sat). Whichever option you choose, it will take less than 15 minutes to get a quote.