Wondering what people are saying about us? Below you can read 8,545 customer reviews submitted directly to us, with an average rating of 4.7 out of 5. Or, you can read reviews about us on the following websites by clicking the logos:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
Write a review about us
Click the button below to write a review about us. All review are moderated and posted with a response. Have a service concern? Learn about the options available to you.
Below you’ll find 9 video reviews and 8,545 written reviews from our customers. The written reviews can be filtered to show those related to sales and service or to claims.
The process was flawless
Watch Michael L. from Coquitlam, BC describe his claims experience.
They listen to you
Watch John S. from Tucson, AZ describe his service experience.
Square One is just so simple
Watch Shelly B. from London, ON describe her service experience.
Made us feel comfortable
Watch Rohit S. from Calgary, AB describe his claims experience.
Easy to deal with
Watch Tanner F. from Vancouver, BC describe his claims experience.
They really took care of us
Watch Sitar D. from Port Moody, BC describe her claims experience.
I would recommend them
Watch Maria C. from Fort McMurray, AB describe her claims experience.
They got the work done
Watch Mala T. from Toronto, ON describe her claims experience.
My experience was excellent
Watch Jessica L. from Vancouver, BC describe her sales experience.
Simple to use.
Great site. Very user-friendly and easy to use. Had a great chat over the phone with Sandra! Overall, the service is great and the hours are awesome. - Sophia T. from North Vancouver, BC on Feb 28, 2018
Response: Glad you liked the website and convenient hours, Sophia. And, Sandra will be pleased to hear you enjoyed speaking with her. Thanks for the review, Aneel Mattu, Digital Marketing Specialist.
Why does this policy show up so light? It is hard to read. - Shannon W. from Vancouver, BC on Feb 28, 2018
Response: Hi, Shannon. I'm sorry the policy font is too light, ensuring you can easily read your policy documents is always a priority. You'll be pleased to learn that we've recently updated the font we use to a thicker version so it's easier to read. If you still have trouble, please don't hesitate to contact us and we'd be more than happy to assist. Regards, Aneel Mattu, Digital Marketing Specialist.
I was very pleasantly surprised with the ease of application and reasonable rates. Being able to choose options and customize your own policy is favourable. - Issa A. from Mississauga, ON on Feb 28, 2018
Response: Glad you liked the ability to customize your policy, Issa. Thank you for the review, Aneel Mattu, Digital Marketing Specialist.
I love Square One and wish I could buy all my insurance products from them. I love how simple it is to see what's covered and what the premium is for each category. - Joanne S. from Oshawa, ON on Feb 28, 2018
Response: Thank you so much for the kind words, Joanne. All the best, Aneel Mattu, Digital Marketing Specialist.
Easy to deal with, but your referral link doesn't work and whenever I send this link to anyone they can't open or buy a policy through it. So, kindly check that. - Ehab H. from Toronto, ON on Feb 28, 2018
Response: Hi, Ehad. Thank you so much for continuing to choose Square One as your home insurance provider. And, thank you for the continued recommendations. I've looked into your referral link and it seems to be functioning as intended. The link you can share is located in your online account. Alternatively, the person you recommend can tell an agent you recommended them and you'll receive full credit as well. Regards, Aneel Mattu, Digital Marketing Specialist.
Square One Insurance Services855.331.69331410-650 W Georgia StVancouverBC, V6B 4N8Canada4.85.085458545Megan was amazing. She helped us get what we were looking for and we could not be happier. Thanks, Megan!
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 6:30 am - 6:30 pm (Mon - Sat). Whichever option you choose, it will take as little as 5 minutes to get a quote.