Wondering what people are saying about us? A total of 5,016 customer reviews have been submitted directly to us and are available to you to read below. Or if you prefer, read reviews about us on the following websites by clicking the logos below:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
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If you’d like to write a review about us, simply click the button to expose the submission form. All reviews are moderated and posted once a response has been prepared.
Easy as pie, everything was straightforward. Hopefully it continues this way. - Danny Q. from Vancouver, BC on Jan 6, 2016
Response: Great to hear everything was straightforward. You'll be happy to know we're committed to continuously improving our systems to offer the easiest process in the industry. Aneel Mattu, Digital Marketing Coordinator
For me, it seems like a very good insurance company with detailed coverage procedures and very cooperative, understanding representatives. - Ehab G. from Markham, ON on Jan 6, 2016
Response: Thanks for the detailed feedback, Ehab. Our agents will be pleased to hear that you enjoyed talking to them, and you can expect that same level of service whenever you contact us. Aneel Mattu, Digital Marketing Coordinator
Everything from the initial call to receiving documents was done in less then 24 hours. Kevin Gan was a pleasure to deal with, he was informative, knowledgeable and very patient. After a week of websites that took 20 minutes to answer questions just to be told to contact the local agent, agents that never returned calls (one even told me in person that he was closing in 30 minutes and I should come back tomorrow), I was very frustrated. Dealing with Square One was an unexpected pleasure. The best by far! - Donald M. from Oshawa, ON on Jan 6, 2016
Response: We are so glad to hear that Kevin was a pleasure to deal with, and that we were able to meet all your needs in such a short time period. Sorry you had to deal with some other providers! Thank you for the great feedback, Donald. Aneel Mattu, Digital Marketing Coordinator
Madison Lynch was a joy to talk to. She was kind and most importantly patient! What an incredible asset to your company. Thanks Madison. - Peter T. from Kitchener, ON on Jan 4, 2016
Response: You couldn't be more right, Madison is an excellent agent and team member! She was thrilled to hear you were pleased with her service. Thanks for the great feedback. Aneel Mattu, Digital Marketing Coordinator
Finally, a simply process that is quick and can be done online! A plus, will recommend for sure! - Taylor B. from Calgary, AB on Dec 31, 2015
Response: Fantastic, we're glad you appreciate the speedy process. It's wild to think it took 30 years for the insurance purchasing process to change, and we're happy to lead the way. Aneel Mattu, Digital Marketing Coordinator
Square One Insurance Services855.331.69331410-650 W Georgia StVancouverBC, V6B 4N8Canada4.85.050165016The wildfires in British Columbia this year were terrible and the amount of bureaucracy that we had to endure was unrelenting. My claim with Square One was straightforward, quick a
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