Wondering what people are saying about us? A total of 5,515 customer reviews have been submitted directly to us and are available to you to read below. Or if you prefer, read reviews about us on the following websites by clicking the logos below:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
Write a review about us
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Below you’ll find 6 video reviews and 5,515 written reviews from our customers. The written reviews can be filtered to show those related to sales and service or to claims.
They listen to you
Watch John S. from Tucson, AZ describe his service experience.
Easy to deal with
Watch Tanner F. from Vancouver, BC describe his claims experience.
Square One is just so simple
Watch Shelly B. from London, ON describe her service experience.
They really took care of us
Watch Sitar D. from Port Moody, BC describe her claims experience.
Made us feel comfortable
Watch Rohit S. from Calgary, AB describe his claims experience.
I would recommend them
Watch Maria C. from Fort McMurray, AB describe her claims experience.
Most efficient online service.
After looking at multiple policies with a number of brokers, Square One provided the lowest quote with the most coverage. Highly impressed with the service, would recommend. - Ian S. from Airdrie, AB on May 27, 2016
Response: We're thrilled to hear you found a policy that fit your needs, Ian. There are a lot of options out there, so thanks for choosing Square One. Aneel Mattu, Digital Marketing Coordinator
Great website, easy to navigate and had questions answered right away. Hope it's just as easy if we ever need to make a claim. - Mandy R. from Burnaby, BC on May 25, 2016
Response: It's nice to know you found the website easy to use, Mandy. You'll be happy to learn that our claims team is committed to providing the same level of service. Also, please feel free to read some claims related reviews here: https://www.squareoneinsurance.ca/reviews?filter=claims#user-submitted-reviews. Thanks for choosing Square One. Aneel Mattu, Digital Marketing Coordinator
After inquiring with my existing insurance company about the possibility of short term rentals and told they wouldn't cover me I decided to see what others are doing. In finding Square One I saved $100/mo and was able to build my policy for my needs instead of being dictated by the insurer. I was easily able to find out all information that would affect me and the customer service provided was exceptional. I could not be happier and my partner and I are shaking our heads that we hadn't found them and saved money earlier. - Valerie E. from Victoria, BC on May 25, 2016
Response: We're so pleased to hear you had an enjoyable experience, Valerie. We look forward to being your insurance provider for years to come! Thanks for sharing. Aneel Mattu, Digital Marketing Coordinator
After calling a few other providers, Square One Insurance was so helpful! There was no pressure and there were questions asked that helped me get the best quote for the coverage I need. Now I have peace of mind moving into my first home. Thanks so much, Square One! - Camille C. from Milton, ON on May 25, 2016
Response: That's terrific to hear! Insurance shouldn't be stressful, so it's great you found the process smooth. Welcome to Square One, Camille. Aneel Mattu, Digital Marketing Coordinator
I didn't see fire insurance in the policy contents even though I know it should be included. - Wen Ning Z. from Surrey, BC on May 24, 2016
Response: Hi Wen, Square One policies automatically protect against all major types of loss, including fire. If you're unable to locate that in your policy documents, please feel free to contact us at 1.855.331.6933 and an agent will be happy to assist. Aneel Mattu, Digital Marketing Coordinator
Easy to buy online as they explain, and advise, in plain language while you go through the options. - Fred M. from Toronto, ON on May 24, 2016
Response: Making sure the process is easy to understand will always be a top priority, so thanks for letting us know we're on the right track. Welcome to Square One, Fred. Aneel Mattu, Digital Marketing Coordinator
Square One took the time to review my condo building's insurance policy and catch my mistake of under-insuring my share of the building's max deductible, and helped me correct it to the right amount. Thanks! - Peter K. from Kelowna, BC on May 24, 2016
Response: That's why we're here! Thanks for taking the time to share your feedback, Peter. Aneel Mattu, Digital Marketing Coordinator
Simple. Quick. Comprehensive. Hopefully I will never have to use it though! - Matthew D. from Burnaby, BC on May 23, 2016
Response: Thanks for choosing Square One as your home insurance provider, Matthew. Rest assured, if you ever need to use your policy our claims team is committed to providing you the same level of high quality service. Aneel Mattu, Digital Marketing Coordinator
Shouldn't have to pay 3 months up front or incur a $50 fee if you cancel in the first year. But, I feel much better knowing my property is protected for only $16 a month. - Natasha X. from Hope, BC on May 22, 2016
Response: Thanks for becoming a Square One customer, Natasha. We're pleased you feel better with your policy. The $50 is a minimum retained premium, which means once you've paid $50 worth of premiums there is no charge for cancelling. I hope that clarifies your concern, and welcome to Square One. Aneel Mattu, Digital Marketing Coordinator
Square One Insurance Services855.331.69331410-650 W Georgia StVancouverBC, V6B 4N8Canada4.85.055155515First-time shopper. The agent was very helpful and knowledgeable. He answered all my questions with great advice. The process was fast with an amazing quote. Highly satisfied with
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 8:30 am - 5:30 pm (Mon - Sat). Whichever option you choose, it will take less than 15 minutes to get a quote.