Wondering what people are saying about us? Below you can read 7,279 customer reviews submitted directly to us, with an average rating of 4.7 out of 5. Or, you can read reviews about us on the following websites by clicking the logos:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
Write a review about us
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The process was flawless and, most importantly, very easy. At the end, the price was excellent, they exceed my expectations, and here is one happy customer. Diana made the whole process pleasurable. Well, almost as one does not like spending money. But in this case, it was so little. - Marc A. from Toronto, ON on Jul 5, 2017
Response: Hi, Marc. Thank you so much for taking the time to describe your experience purchasing a policy and working with Diana. We look forward to being your home insurance provider for years to come. Cheers, Aneel Mattu, Digital Marketing Specialist.
The online interface didn't tell me what was missing from my application it just said it was incomplete. Had to call agent to finish policy. - Lucas T. from Hamilton, ON on Jul 3, 2017
Response: Hi, Lucas. I'm sorry the website didn't tell you what was missing, it's supposed to show a red "x" and highlight the incomplete field. While it's nice knowing you were able to complete the process over the phone, I'd still like to learn more so we can make sure it doesn't happen again. If you'd like, please feel free to email firstname.lastname@example.org. Regards, Aneel Mattu, Digitial Marketing Specialist.
Please add a remove to speak to a person link. It gets in the way. - Kenneth F. from Phoenix, AZ on Jul 3, 2017
Response: Hi, Kenneth. I'm sorry the chat link go in your way, it's intended to be a convenient option for customers to easily chat with an agent should they have any questions. Thanks for leaving some feedback, and sorry again the link got in your way. Regards, Aneel Mattu, Digitial Marketing Specialist.
First application yesterday did not go through. It said there were errors in the data yet nothing was shown in red. Today, I resubmitted but also added landlord details so they get a copy of the policy and this time it went through okay. - Michael L. from Vancouver, BC on Jul 1, 2017
Response: Hi, Michael. I'm sorry the system wasn't letting your first application go through the other day. However, it's nice knowing that you were able to successfully purchase a policy afterward. Thanks for the feedback and for choosing Square One. Aneel Mattu, Digital Marketing Specialist
Easily updated policy online to reflect present needs and Andy was very helpful in quickly providing information regarding some of those updates and for ones to be considered in the near future. - Carol M. from Langley, BC on Jul 1, 2017
Response: Thanks for the feedback on Andy and the online process, Carol. Cheers, Aneel Mattu, Digital Marketing Specialist.
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 6:30 am - 6:30 pm (Mon - Sat). Whichever option you choose, it will take less than 15 minutes to get a quote.