Wondering what people are saying about us? Below you can read 7,782 customer reviews submitted directly to us, with an average rating of 4.7 out of 5. Or, you can read reviews about us on the following websites by clicking the logos:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
Write a review about us
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Your services were absolutely amazing. Everyone we dealt with, from the first phone call reporting damage to our dock to picking up the cheque so the repairs could be started, was fast, efficient, and a delight to deal with. Thank you, Square One, for such a great experience. Quality of repairs is a guess since the dock work has not yet started due to a huge backlog. - Evelyn B. from Summerland, BC on Oct 11, 2017
Response: Hi, Evelyn. Thank you so much for sharing your claims experience. The entire claims team will be delighted to hear you had a pleasant experience. All the best, Aneel Mattu, Digital Marketing Specialist.
Website is not user-friendly. - Masoomeh B. from Toronto, ON on Oct 10, 2017
Response: Hi, Masoomeh. I'm sorry to hear you didn't find the website user-friendly. That's quite surprising to hear, a lot of feedback from customers is about its ease-of-use and simplicity. Would it be possible to expand on what you didn't like so I can look more into it? Please feel free to email me at email@example.com and I'd be happy to help. Regards, Aneel Mattu, Digital Marketing Specialist.
At first I was a little disappointed that it took more than the advised one day for a callback. However, when I did call in to review my quote, I was helped by Simon and he was incredibly helpful. Turns out I did get a call on the same day I applied, must have missed it? It would have been nice if they tried again the next day. Aside from that, the process was so painless and Simon was so knowledgeable! Thanks, Square One team! - Genadyne C. from Winnipeg, MB on Oct 10, 2017
Response: Hi, Genadyne. Sorry to hear you missed the first callback but it's nice knowing Simon was able to follow up with you. And, it's so nice to hear that you enjoyed speaking with him! He'll be delighted to hear that. Thanks for leaving a review and welcome to Square One. Cheers, Aneel Mattu, Digital Marketing Specialist.
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