Wondering what people are saying about us? A total of 6,714 customer reviews have been submitted directly to us and are available to you to read below. Or if you prefer, read reviews about us on the following websites by clicking the logos below:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
Write a review about us
Click the button below to write a review about us. All review are moderated and posted with a response. Have a service concern? Learn about the options available to you.
Below you’ll find 9 video reviews and 6,714 written reviews from our customers. The written reviews can be filtered to show those related to sales and service or to claims.
The process was flawless
Watch Michael L. from Coquitlam, BC describe his claims experience.
They listen to you
Watch John S. from Tucson, AZ describe his service experience.
Square One is just so simple
Watch Shelly B. from London, ON describe her service experience.
Made us feel comfortable
Watch Rohit S. from Calgary, AB describe his claims experience.
Easy to deal with
Watch Tanner F. from Vancouver, BC describe his claims experience.
They really took care of us
Watch Sitar D. from Port Moody, BC describe her claims experience.
I would recommend them
Watch Maria C. from Fort McMurray, AB describe her claims experience.
They got the work done
Watch Mala T. from Toronto, ON describe her claims experience.
My experience was excellent
Watch Jessica L. from Vancouver, BC describe her sales experience.
One click purchase.
Online purchasing is so easy. Everything is crystal clear. The instant reports on other policy purchases and claim settlements were amazing! I have got a very good impression of this company. - Muhammad K. from Edmonton, AB on Mar 9, 2017
Response: Thanks for taking the time to write a review, Muhammad! We look forward to being your home insurance provider for years to come. Regards, Aneel Mattu, Digital Marketing Specialist.
Super quick and easy. - Rushil M. from Toronto, ON on Mar 9, 2017
Response: 30 years ago, who thought you'd be able to buy an insurance policy using your mobile device? Thanks for letting us know you enjoyed the process on your phone, Rushil. Welcome to Square One. Aneel Mattu, Digital Marketing Specialist
Your online service is great but my last phone call to Square One asking for information was unpleasant and unsatisfactory. So I give you 5 stars for the online experience, but 1 star for my phone experience. - Robert O. from White Rock, BC on Mar 8, 2017
Response: Hi Robert. We're so sorry you didn't receive the same level of service when you called and talked to an agent. While all our agents strive to deliver the best customer service, in the rare occasion there are moments where we can do better. I'll pass along your feedback to our team leads so we can review and improve. Regards, Aneel Mattu, Digital Marketing Specialist.
The process of obtaining home insurance with Square One is exactly as smooth and convenient as one would expect in this modern connected world - but very rarely encounter. Bravo! - Andrew W. from Mission, BC on Mar 8, 2017
Response: You have our promise to keep getting better! Thanks so much for choosing Square One as your home insurance provider, Andrew. Cheers, Aneel Mattu, Digital Marketing Specialist.
Very pleased with the service I received while trying to get my policy started. My previous insurance company was a nightmare to deal with. Dustin was very friendly and professional. He responded promptly to all the inquires I had and got my policy started within a day. Thanks. - Ron R. from Windsor, ON on Mar 7, 2017
Response: We're very lucky to have Dustin on the Square One team. Thank you so much for providing some feedback about the service he delivered, and welcome to Square One, Ron. Cheers, Aneel Mattu, Digital Marketing Specialist.
Offer a higher deductible to lower the premium. - Jun Z. from Richmond Hill, ON on Mar 3, 2017
Response: Hi Jun. Thanks for choosing Square One as your home insurance provider. And, glad to hear you like the ability to lower your premium by selecting a higher deductible. Cheers, Aneel Mattu, Digital Marketing Specialist.
Square One Insurance Services855.331.69331410-650 W Georgia StVancouverBC, V6B 4N8Canada4.85.067146714Kathy was assisting me with my policy and she made it as painless and easy as ever. Easiest way to purchase home insurance, I am so impressed with the level of service and how she
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 8:30 am - 5:30 pm (Mon - Sat). Whichever option you choose, it will take less than 15 minutes to get a quote.