Wondering what people are saying about us? A total of 6,150 customer reviews have been submitted directly to us and are available to you to read below. Or if you prefer, read reviews about us on the following websites by clicking the logos below:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
Write a review about us
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Below you’ll find 7 video reviews and 6,150 written reviews from our customers. The written reviews can be filtered to show those related to sales and service or to claims.
The process was flawless
Watch Michael L. from Coquitlam, BC describe his claims experience.
They listen to you
Watch John S. from Tucson, AZ describe his service experience.
Square One is just so simple
Watch Shelly B. from London, ON describe her service experience.
Made us feel comfortable
Watch Rohit S. from Calgary, AB describe his claims experience.
Easy to deal with
Watch Tanner F. from Vancouver, BC describe his claims experience.
They really took care of us
Watch Sitar D. from Port Moody, BC describe her claims experience.
I would recommend them
Watch Maria C. from Fort McMurray, AB describe her claims experience.
Easy, fast, and timely service!
I was referred to Square One by my brother, and I can say I was not disappointed with the ease of service provided. I really like the online interface and the ability to see all parts of the policy clearly. Additionally, I contacted your customer service twice and didn't have to wait at all to have my questions clearly answered. Thank you, I will for sure refer Square One to anyone looking to purchase insurance. - Touraj M. from Coquitlam, BC on Oct 20, 2016
Response: We're so happy your brother referred you to Square One, Touraj. And, it's nice knowing you didn't have to wait when contacting our call centre. As referrals mean so much, we can't thank you enough for recommending Square One to others. If you'd like to see some additional savings, please feel free to share your personalized URL found in your online account. Cheers, Aneel Mattu, Digital Marketing Coordinator.
Great service so far. - Dave R. from Toronto, ON on Oct 20, 2016
Response: You have our promise to continue to offer great service, no matter how you get in touch with us. Dave, if you ever feel the service you receive isn't up to par, please don't hesitate to reach out and we'll make it right. Thanks for letting us know your thoughts and for becoming a customer. Aneel Mattu, Digital Marketing Coordinator
This is probably the best service online, very fast and easy. It walks you through step-by-step. Very satisfied! - Rah H. from Etobicoke, ON on Oct 20, 2016
Response: Finding and buying insurance should be a quick and easy process, so we're glad you found Square One's online service easy to use! Thanks for letting us know, Rah. Aneel Mattu, Digital Marketing Coordinator
Great process to get a quote and sign up, seems to be the cheapest in town here on the island. - Muriel B. from Victoria, BC on Oct 19, 2016
Response: Happy to hear that Square One is the most competitive option on the island, Muriel. Thanks for becoming a customer, we look forward to being your provider for years to come. Aneel Mattu, Digital Marketing Coordinator
Very good user interface! I wish more websites were this clear. - Eric W. from New Westminster, BC on Oct 19, 2016
Response: You'll be happy to learn that the system's UI is constantly being updated to make the process as easy and clear as possible. Thanks for letting us know we're on track, Eric. Aneel Mattu, Digital Marketing Coordinator
This was a very simple and informative process. I really like being able to do it online and having access to see exactly what is included and what isn't! - Chris R. from Barrie, ON on Oct 18, 2016
Response: Excellent! Keeping the process as transparent as possible will always be a priority. It's important that you know what you're paying for, and how much you're paying. Thanks for sharing, Chris. Aneel Mattu, Digital Marketing Coordinator
Your representative was very patient, friendly and informative. Went to a number of insurance brokers, and found Square One to have the best price and service! - Youngjin K. from North York, ON on Oct 17, 2016
Response: Karla, the agent you talked to, will be thrilled to hear you enjoyed speaking with her and that you found Square One to be the most competitive option. Thanks, Aneel Mattu, Digital Marketing Coordinator.
Had a great experience online and over the phone. It was fast and easy to get a quote and decide to buy the insurance. - Alexandre S. from North Vancouver, BC on Oct 17, 2016
Response: Thanks for sharing your phone and online experience, Alexandre. It's nice to hear both processes were seamless and helped you quickly purchase your policy. Cheers, Aneel Mattu, Digital Marketing Coordinator.
I don't have much to insure, but it is mandated by the building that we get insurance. Square One is cheap and extremely simple to use! Helped me understand exactly what would be written in the policy! - Martin D. from Toronto, ON on Oct 17, 2016
Response: We're happy you were able to insure the property you own at a price you enjoy, Martin. Thanks for becoming a Square One customer! Aneel Mattu, Digital Marketing Coordinator
Would not hesitate to recommend your company as a result. Thanks again. - Sal C. from Napanee, ON on Oct 16, 2016
Response: It's fantastic to hear you enjoyed talking with our team, Sal! If you'd like to see even more savings, please feel free to share your personalized URL found in your online account. All the best, Aneel Mattu, Digital Marketing Coordinator.
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 8:30 am - 5:30 pm (Mon - Sat). Whichever option you choose, it will take less than 15 minutes to get a quote.