Wondering what people are saying about us? Below you can read 8,545 customer reviews submitted directly to us, with an average rating of 4.7 out of 5. Or, you can read reviews about us on the following websites by clicking the logos:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
Write a review about us
Click the button below to write a review about us. All review are moderated and posted with a response. Have a service concern? Learn about the options available to you.
Below you’ll find 9 video reviews and 8,545 written reviews from our customers. The written reviews can be filtered to show those related to sales and service or to claims.
The process was flawless
Watch Michael L. from Coquitlam, BC describe his claims experience.
They listen to you
Watch John S. from Tucson, AZ describe his service experience.
Square One is just so simple
Watch Shelly B. from London, ON describe her service experience.
Made us feel comfortable
Watch Rohit S. from Calgary, AB describe his claims experience.
Easy to deal with
Watch Tanner F. from Vancouver, BC describe his claims experience.
They really took care of us
Watch Sitar D. from Port Moody, BC describe her claims experience.
I would recommend them
Watch Maria C. from Fort McMurray, AB describe her claims experience.
They got the work done
Watch Mala T. from Toronto, ON describe her claims experience.
My experience was excellent
Watch Jessica L. from Vancouver, BC describe her sales experience.
Easy quote and great price.
Tried a half dozen online quotes that were anything but. This was straightforward, simple and easy. I wanted a no-nonsense basic tenant insurance package and Square One delivered. - Alexander M. from London, ON on Mar 16, 2018
Response: We're glad you decided to choose Square One as your tenant insurance provider, Alexander. Thank you for the review, Aneel Mattu, Digital Marketing Specialist.
Great user interface for buying an insurance policy.
A very nice user interface. I liked that they emailed the quote with a link to keep that quote active so I could return to it later. - Thomas C. from Ottawa, ON on Mar 16, 2018
Response: Hi, Thomas. It's nice knowing you liked the interface as well as the ability to continue a quote you started earlier. Thanks for sharing your thoughts and for choosing Square One. Cheers, Aneel Mattu, Digital Marketing Specialist.
Deceptive marketing. - Jody M. from Toronto, ON on Mar 14, 2018
Response: Hi, Jody. I'm very sorry you didn't have an enjoyable experience or appreciate the marketed price points. The price points we use come from average customer rates but in some cases, individual circumstances can cause rates to increase above those averages. That said, I'm glad an agent was able to contact you after this review to clarify and assist you further. Again, I'm sorry you didn't have a five-star experience but thank you for your feedback. Regards, Aneel Mattu, Digital Marketing Specialist.
Thankfully, I haven't had to submit any claims or needed to rely on my rental insurance, but the process to enroll online and forward information to my landlord is super easy and convenient. - Amina S. from Ottawa, ON on Mar 13, 2018
Response: Thanks for reviewing the online process, Amina. If you ever need to submit a claim you can rest assured the team will assist you every step of the way. To read more about the process feel free to visit https://www.squareoneinsurance.com/support/claims-process/. Cheers, Aneel Mattu, Digital Marketing Specialist.
Square One Insurance Services855.331.69331410-650 W Georgia StVancouverBC, V6B 4N8Canada4.85.085458545Megan was amazing. She helped us get what we were looking for and we could not be happier. Thanks, Megan!
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 6:30 am - 6:30 pm (Mon - Sat). Whichever option you choose, it will take as little as 5 minutes to get a quote.