Wondering what people are saying about us? Below you can read 7,839 customer reviews submitted directly to us, with an average rating of 4.7 out of 5. Or, you can read reviews about us on the following websites by clicking the logos:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
Write a review about us
Click the button below to write a review about us. All review are moderated and posted with a response. Have a service concern? Learn about the options available to you.
When I called up customer support, it was because I had selected "don't know" for building type. This could have been just shown on the website itself. - Viraj K. from Surrey, BC on Dec 24, 2017
Response: Hi, Viraj. Thank you for taking the time to leave some feedback. I'm sorry you're not entirely pleased with the quoting process and website. That said, the website does provide a notification if an agent needs to review your quote with you before you can purchase your policy. As you mentioned, this is usually due to help clarify some answers. Again, I'm sorry you weren't able to purchase online but thank you for sharing your feedback. Regards, Aneel Mattu, Digital Marketing Specialist.
Loved how quick and easy the process was! Lots of details explaining every option and I love how you can see how each option impacts your monthly premium. Never had a claim so can't comment on that aspect. - Daniel S. from Toronto, ON on Dec 23, 2017
Response: Hi, Daniel. Thanks for providing some feedback on the quote process, happy to hear you enjoyed your experience. If you'd like to learn about our claims process, you can visit https://www.squareoneinsurance.com/support/claims-process/. And, you can read some claims related review here: https://www.squareoneinsurance.com/reviews?filter=claims#user-submitted-reviews. Cheers! Aneel Mattu, Digital Marketing Specialist
I've fought to get my tenant insurance for the last week and a half from other companies. Always issues with billing, hours of operation, and lack of customer service. Square One made this all go away, it literally took me 10 minutes to go through the process of signing up and paying for my tenant insurance. I don't usually write reviews, but this company stood out above all the rest and I think this is a well-deserved five-stars. - Cody R. from Carstairs, AB on Dec 23, 2017
Response: Hi, Cody. It's so nice knowing you were able to complete everything in under 10 minutes, especially considering your experience with other companies. And, thanks for taking the time to write a review! Welcome to Square One, Aneel Mattu, Digital Marketing Specialist.
Really pleased. Simple and easy to navigate. I loved that I can juggle various amounts and see real-time updates. Thanks! - Will M. from Hamilton, ON on Dec 23, 2017
Response: Happy to hear you liked that rate automatically updated when you adjusted your coverages and deductibles, Will. Thanks for leaving a review! Cheers, Aneel Mattu, Digital Marketing Specialist.
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 6:30 am - 6:30 pm (Mon - Sat). Whichever option you choose, it will take as little as 5 minutes to get a quote.