Wondering what people are saying about us? A total of 6,694 customer reviews have been submitted directly to us and are available to you to read below. Or if you prefer, read reviews about us on the following websites by clicking the logos below:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
Write a review about us
Click the button below to write a review about us. All review are moderated and posted with a response. Have a service concern? Learn about the options available to you.
Why anyone would go into a physical location to buy insurance these days is beyond me. So easy. Thanks. - Shane L. from Vancouver, BC on May 9, 2017
Response: Glad you liked the online option, Shane. It's been a goal since day one to make finding and buying insurance as easy as possible, so thanks for letting us know we're on track. Regards, Aneel Mattu, Digital Marketing Specialist.
I just want to say, although I have nothing to compare this process with since this is my first insurance policy, that the whole process was amazingly clear and smooth. You even provide a nice place to learn the basics of insurance. I don't think its possible to make a more user-friendly experience. - Piotr B. from Oakville, ON on May 8, 2017
Response: Hi, Piotr. We are so pleased to hear you enjoyed the quote flow and resource centres. You'll be happy to know that we continuously update the resource centres with new articles and information. Cheers! Aneel Mattu, Digital Marketing Specialist
I was turned down by two major banks because there was a gap in my coverage period. I looked up Square One because it had great reviews. I am so thankful to Sandra, who handled my file with great patience, care, and professional expertise. I am really impressed with the way she calmly explained everything. I am really thankful and would definitely recommend Square One to all my friends! - Cindy S. from Toronto, ON on May 5, 2017
Response: Thank you so much for the feedback about Sandra, Cindy! It's nice to hear you enjoyed her level of service. And, thank you for the recommendations. You'll be happy to learn that you can see some additional savings if you use your personalized URL found in your online account when recommending friends and family. Cheers! Aneel Mattu, Digital Marketing Specialist
This is my first time purchasing a plan. So far, so good. Thanks. - Kevin H. from Vancouver, BC on May 4, 2017
Response: There are a lot of options out there, Kevin, so thank you for choosing Square One. We look forward to being your home insurance provider for years to come. Cheers, Aneel Mattu, Digital Marketing Specialist.
Just signed up and the experience was painless. It is nice to see companies offering more online as nobody these days has the time to go to a physical storefront. - Graham S. from Burnaby, BC on May 4, 2017
Response: Glad you enjoyed the online process, Graham. Everyone has busy schedules these days so it's nice knowing you appreciated the online option. Cheers, Aneel Mattu, Digital Marketing Specialist.
In today's tech-advanced world, it's so nice to see a company that is keeping up and putting customer service and convenience first and foremost. Very happy with the online experience, specifically the quote flow where one gets a quote and subsequently purchases a policy! - Wayne B. from Vancouver, BC on May 4, 2017
Response: Hi, Wayne. It's so nice to hear that, thank you for the kind words. You have our promise to keep customer service and convenience top of mind in every initiative we take. Thanks again for the feedback and welcome to Square One. Regards, Aneel Mattu, Digital Marketing Specialist.
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 8:30 am - 5:30 pm (Mon - Sat). Whichever option you choose, it will take less than 15 minutes to get a quote.