Wondering what people are saying about us? Below you can read 8,545 customer reviews submitted directly to us, with an average rating of 4.7 out of 5. Or, you can read reviews about us on the following websites by clicking the logos:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
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Below you’ll find 9 video reviews and 8,545 written reviews from our customers. The written reviews can be filtered to show those related to sales and service or to claims.
The process was flawless
Watch Michael L. from Coquitlam, BC describe his claims experience.
They listen to you
Watch John S. from Tucson, AZ describe his service experience.
Square One is just so simple
Watch Shelly B. from London, ON describe her service experience.
Made us feel comfortable
Watch Rohit S. from Calgary, AB describe his claims experience.
Easy to deal with
Watch Tanner F. from Vancouver, BC describe his claims experience.
They really took care of us
Watch Sitar D. from Port Moody, BC describe her claims experience.
I would recommend them
Watch Maria C. from Fort McMurray, AB describe her claims experience.
They got the work done
Watch Mala T. from Toronto, ON describe her claims experience.
My experience was excellent
Watch Jessica L. from Vancouver, BC describe her sales experience.
Square One is the first insurance policy I've had that has emailed me to tell me my monthly price has reduced. Their site is super user-friendly and the whole coverage is quite good. Thanks! - Meghan O. from Vancouver, BC on Apr 18, 2018
Response: So glad that you've had a great experience with Square One. Thanks for taking the time to leave a review, Henry Glazebrook, Content Marketing Specialist.
I've checked all the possible options for tenant's insurance and this one got to be the most efficient I found. I hope if I ever need to make a claim (knock on wood I won't) everything works as it did today, Smooth, easy and quick. - Daniela D. from Edmonton, AB on Apr 18, 2018
Response: So glad to hear you've enjoyed your time with Square One. Thanks for the kind words, Henry Glazebrook, Content Marketing Specialist.
First-time shopper. The agent was very helpful and knowledgeable. He answered all my questions with great advice. The process was fast with an amazing quote. Highly satisfied with the service from the agent. - Mystic A. from Toronto, ON on Apr 18, 2018
Response: Great to hear that you found your first experience a great one, Mystic. All the best, Henry Glazebrook, Content Marketing Specialist.
All very fast and efficient however there are few places where I wasn't completely clear.
The payment page asked me about my address, then mortgage on an already insured location. So, I assume the mortgage on where I live and insured location with Square One. The new location is not insured by me, nor it is purchased yet. Closing date on the new location is in May and this is why I'm purchasing this policy, to be insured in May. I believe I interpreted questions correctly. If someone can be more precise about these last few questions I think you will get an excellent grade but for now, I gave four out of five. - Taras K. from Ottawa, ON on Apr 18, 2018
Response: Hi, Taras. Thank you for sharing your experience and feedback regarding your experience, but I'm sorry to hear you didn't find the process completely clear. That said, it's nice knowing that an agent was able to get in touch and sort everything out to your satisfaction. Regards, Aneel Mattu, Digital Marketing Specialist.
Square One Insurance Services855.331.69331410-650 W Georgia StVancouverBC, V6B 4N8Canada4.85.085458545Megan was amazing. She helped us get what we were looking for and we could not be happier. Thanks, Megan!
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 6:30 am - 6:30 pm (Mon - Sat). Whichever option you choose, it will take as little as 5 minutes to get a quote.