Decide how you want to contact us
You can contact us by phone, email, fax or mail. Complete details are provided below. Looking for our company directory? It’s located far below. Have a service concern? Learn about the options available to you.
Whether you’d like to get a quote, make a change to your policy, or report a claim, please call our toll-free number:
Or if you prefer, call one of our local numbers.
Our sales and service team is available from 8:30 am - 5:30 pm (Mon - Sat). And, our emergency claims team is available 24-hour a day.
Our head office is located at, and our mailing address is:
Square One Insurance Services
650 West Georgia Street, Suite 1410
Vancouver, British Columbia V6B 4N8
While we have regional offices, please direct all mail to the address above.
It might seem a little old fashioned, but fax is still an effective way to share or request documents. So, feel free to fax us at the number below. Of course, you’re also welcome to scan any documents you may have and email them to us.
Please send your emails to the address listed below. You have our commitment that we will respond to them by the next business day. If you’re looking to email a member of the Square One team, please see the company directory below.