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Contact us the way you want

You can contact us by phone, email, fax or mail. Complete details are provided below. Looking for our company directory? It’s located far below. Have a service concern? Learn about the options available to you.

Due to recent advisories from the Public Health Agency, we will no longer be accepting walk-in customers. Customers can still get quotes, buy policies, and submit claims online or by calling 1.855.331.6933.

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Email

The easiest way to get in touch with us is by email. You have our commitment to respond to all emails by the next business day.

Please send your emails to help@squareoneinsurance.com. If you’re looking to email a specific member of the Square One team, please see the company directory below.

Email Customer Support

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Mail

Our head office is located at, and our mailing address is:

Square One Insurance Services
650 West Georgia Street, Suite 1410
Vancouver, British Columbia
V6B 4N8

Due to recent advisories from the Public Health Agency, we will no longer be accepting walk-in customers. Customers can still get quotes, buy policies, and submit claims online or by calling 1.855.331.6933.

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Fax

It might seem a little old fashioned, but fax is still an effective way to share or request documents. So, feel free to fax us at the number below. Of course, you’re also welcome to scan any documents you may have and email them to us.

1.855.331.6935

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Phone

Whether you’d like to get a quote, make a change to your policy, or report a claim, you can call our toll-free number:

1.855.331.6933 Available

Or if you prefer, call one of our local numbers. Our sales and service team is available from 6:30 AM - 6:30 PM (Monday - Saturday). Our emergency claims team is available 24-hours a day.

Company directory

Want to get in touch with someone who works at Square One? No problem. You’ll find contact information for our entire team, including the company’s president and vice presidents, below. To phone an employee, please call 1.855.331.6933 and then dial the extension provided below.

Team member Extension Email
Aashish AjitLicensed Insurance Agent 133
Aastha JoshiLicensed Insurance Agent 146
M. Adnan ShamsLicensed Insurance Agent + Team Lead 112
Alaina RenshawLicensed Insurance Agent 178
Aneel MattuMarketing Manager 127
Anjali TayalLicensed Insurance Agent 140
Annie ZhangIn-house Legal Counsel 180
Anthony MichaelFrench Translator + Technical Writer 176
Armine ArzumanyanQuality Assurance Specialist 111
Brad RottoRoad Adjuster | Square One Claims 136
Birgitta FarrenLicensed Insurance Agent 157
Caleb LimLicensed Insurance Agent 181
Cheryl JoseyLicensed Insurance Agent 175
Chris BaylyVice President, Finance + Underwriting 101
S. Cindy LiaoTelephone Adjuster | Square One Claims 135
Claire Van ThielLicensed Insurance Agent 115
Colm KilduffData Analyst 164
Cristiane ParmigianiAdministrative Assistant 125
Dallas HookeCommunications + Training Specialist
Daniel MirkovicPresident + CEO 100
Danielle Dela CruzLicensed Insurance Agent 166
Darragh HurleyLicensed Insurance Agent 143
David HorganLicensed Insurance Agent 159
D. Debbie BevilacquaLicensed Insurance Agent + Team Lead 105
Devon McGuireCall Centre Supervisor 110
Deepa VankayalaLicensed Insurance Agent 167
Diane ParrasLicensed Insurance Agent 160
Dustin LudwigLicensed Insurance Agent + Team Lead 113
Edd ClarkeSoftware Developer 121
Edwin LinSoftware Developer 138
R. Faith DaleLicensed Insurance Agent 153
Fabio BaidaLicensed Insurance Agent 134
Hanson WongLicensed Insurance Agent 154
Haren ArulLicensed Insurance Agent 171
Harry RyanLicensed Insurance Agent 168
Honelen ManumbagaAdministrative Specialist 169
Igor StevanovicCall Centre Supervisor 114
Jakub PokludaSoftware Developer 155
Jas SandhuDirector, Sales 106
Jasmine LahaiseLicensed Insurance Agent 144
Jason Vander ZalmVice President, Information Technology 103
Jeanna SandovalLicensed Insurance Agent + Team Lead 174
Jody Barker-LeuthardData Scientist 126
Joyce FancobitLicensed Insurance Agent 177
Justin RooneyLicensed Insurance Agent 170
Kevin CernaTelephone Adjuster | Square One Claims 108
Kirsten BarrLicensed Insurance Agent + Team Lead 107
Kristina WheelerOperations Manager 104
Lawrence WongLicensed Insurance Agent 156
Lily YeungLicensed Insurance Agent 120
X. Lisa SumSenior Telephone Claims Adjuster + Intermediate Claims Examiner | Square One Claims 137
Lisa SzymczakRoad Adjuster | Square One Claims 172
Marco HoLicensed Insurance Agent 162
Marilen BautistaLicensed Insurance Agent 139
Megan LaiLicensed Insurance Agent + Team Lead 130
Munnazza QureshiLicensed Insurance Agent 151
Nicole NeufeldLicensed Insurance Agent; Training + Communications Specialist 123
Pooja RattanLicensed Insurance Agent 150
Rena NovotnyClaims Manager | Square One Claims 129
Rohit TandleLicensed Insurance Agent 149
Rupert PongSenior Claims Examiner + Vendor Manager | Square One Claims 109
Sandra SandquistLicensed Insurance Agent 131
Sarah TaylorBusiness Development Specialist 161
Scott TrepkeClaims Examiner + Telephone Adjuster Team Lead | Square One Claims 117
Seamus McKaleContent Marketing Specialist 147
Sean BlairRoad Adjuster | Square One Claims 142
Shimon MachidaVideo Production Specialist 128
Stefan TirschlerProduct + Underwriting Manager 132
G. Sunny DhimanLicensed Insurance Agent + Team Lead 141
M. Sunny MishraLicensed Insurance Agent 158
Swati SinghLicensed Insurance Agent 145
Taranjit BasraLicensed Insurance Agent 118
Wade HeidtLicensed Insurance Agent 116
William GoLicensed Insurance Agent 148
Zain ChauhanLicensed Insurance Agent 179
Zeb Doherty-WayneLicensed Insurance Agent 158