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for as little as $10/month.

Tenant insurance that customers love and trust

Complete protection for your contents and accidental damage to your landlord’s property

If you rent your home, you know there are few things more important than tenant insurance. Losing your possessions to a break-in, burst pipe or fire is heartbreaking. With policies starting at just $10/month, it’s easy and affordable to make sure you can replace the things you love. What’s more, tenant insurance also protects you against lawsuits for accidental injury to others or accidental damage to your landlord’s property.

After writing 8,519 reviews and rating Square One Insurance Services 4.7 stars out of 5, it’s clear customers love the way we approach tenant insurance. To see how much you can save with Square One, get an online quote now in less than 15 minutes.

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Protect all your favorite things

The policy provides blanket coverage for your common personal property. You can also add coverage for your specialty property, like fine arts and rare collectibles. Don't own these items? With us, you don't pay to insure them.

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Critical protection included

You don't want to be caught without the right coverage when the unexpected happens. The comprehensive policies offered by Square One automatically protect against break-ins, burst pipes, fires, hail storms, and sewer backups.

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Your time matters

5 minutes. That's the average time it takes to get a quote and buy online. And 90% of all phone calls are answered within one minute. Waiting in line for a coffee? You have time to get a quote and buy online.

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Pay monthly with no contract

We're confident you'll love our service and stay with us. That's why we don't lock you into a contract. With us, you can pay monthly or annually by bank withdrawal or credit card. And you’re not locked in to a fixed-term contract.

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Need to make a claim? That's easy!

It's traumatic enough when something you love is lost or damaged, so we make sure the claims process is fair, fast, and straightforward. In fact, over 90% of claims are approved and most are settled in less than 60 days.

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Backed by stable companies

Square One only works with well-established, financially-strong insurance and reinsurance companies. That means you can rest assured that your covered claims, including those from major catastrophes, will be paid.

Ready for an online quote?

See how affordable personalized home insurance can be. Get an online quote in less than 15 minutes by clicking on the button below. Or, continue reading to learn more about Square One.

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Learn how you’re protected with Square One

When you buy tenant insurance from us, the experience is straightforward from claim to quote. Click on the tabs below to learn about the coverages, deductibles, protection and claim service offered by Square One. You can also download sample policy wordings.

Personal and specialty property coverages

At Square One, you decide how much protection you need for your most common personal property, which includes appliances, electronics, furniture and clothing. When it comes to specialty property, traditional policies include $6,000 of coverage for silverware.

Don’t own any silverware? With Square One, you choose what specialty property you want to insure so you only pay for what you need. Choose from the following categories of specialty property:

  • ​Bicycles sporting equipment, firearms and watercraft: ​This optional coverage protects firearms of any description, and any personal and portable equipment used for athletic or recreational activities. This includes cycling, equestrian, fishing, golf, hang-gliding, hockey, hunting, paragliding, shooting, skating, skiing, snowboarding, surfing and windsurfing. It also protects commercially manufactured boats, canoes and kayaks. Any watercraft must be no more than 20 feet in length and, if motorized, must have no more than 25 horsepower in total. And, it protects related property like accessories, equipment and trailers.
  • Business property: This optional coverage protects any property that you use as part of your trade, profession or occupation. If used for both business and personal purposes, it must be insured as business property. Note that this coverage does not protect business operations/exposures in any other way.
  • Fine arts and collectibles: This optional coverage protects visual art, including paintings, sculptures, drawings, limited edition prints, and other pieces that cannot be easily replaced, like hand-woven or hand-knotted rugs or carpets made in Asia. It also protects any items collected as a hobby, for display, or as an investment whose value may appreciate, including sports card collections, first edition books, and coin collections. And, it protects any porcelain ware, plates, cups, saucers that are used on special occasions; eating and serving utensils made of silver that are also used on special occasions; and figurines made of porcelain or ceramic material.
  • Jewelry and watches: This optional coverage protects objects designed for the adornment of the body, including necklaces, bracelets, rings, earrings, watches and precious stones.
  • Personal property: This mandatory coverage protects all the other "moveable" property you own. This includes appliances, household goods, electronics, furniture and clothing in your home, garage and storage unit. This coverage does not protect any specialty property, which includes: bicycles, sporting equipment, firearms and watercraft; business property; fine arts and collectibles; jewelry and watches; and landlord's property.

Other coverages

There are a few other coverages that are essential to any insurance policy, including liability protection.

  • Additional living expenses: This mandatory coverage protects against increases in living expenses you incur because your home can't be lived in. This could be a result of damage to your home from an insured loss or an order to evacuate your home as a result of a sudden and accidental event.
  • Identity theft resolution and expense reimbursement services: Protects against expenses incurred to restore your personal credit file after your identity has been stolen.
  • Personal and premises liability: Protects against amounts you are legally responsible to pay because you unintentionally injure someone or damage their property. Also protects against amounts you are legally responsible to pay for unintentional injury to someone or damage to their property arising from the ownership or use of your home.

Policy deductibles

A policy deductible is the amount you must pay before your tenant insurance policy will respond. For example, if your $2,500 laptop is stolen and the claim is subject to a $1,000 deductible, you must pay the first $1,000 and your policy will cover the remaining $1,500. The higher the deductible you select, the lower the premium you pay on your insurance.

Listed below are the various deductibles that may apply. It’s important to note that only one deductible applies per claim even if payments are made under multiple policy coverages. The type of loss will determine the deductible that applies.

  • Sewer backup: This deductible applies to each insured loss resulting from a sewer backup. If this deductible applies, you may be presented with a couple options.
  • Wind and hail: This deductible applies to each insured loss resulting from a windstorm or hailstorm. If this deductible applies, you may be presented with a couple options.
  • Standard: This deductible applies to each insured loss not specifically mentioned earlier. For example, the sewer backup deductible, not the standard deductible, applies to each insured loss resulting from a sewer backup.

At Square One, you get a comprehensive (or open perils) policy. That means you're protected against all types of losses except for those specifically excluded in the policy. The most common policy exclusions include loss or damage due to earthquake, flood, terrorism and war. In the case of flood, you may have the option to obtain flood insurance through FEMA's National Flood Insurance Program or a private flood insurance provider.

Where other providers require you to specifically add and pay extra for critical protection you need, we include it automatically. For example, your Square One policy automatically includes:

For complete details on what is and isn’t covered under your tenant insurance policy, please refer to your policy wordings or speak with one of our licensed agents by calling 1.855.331.6933. You can also download sample policy wordings by visiting the next tab.

Policy wordings

If you need a law degree to understand your insurance policy, something's wrong. At Square One, we're changing that with our modern, common sense approach.

To start, we've worked hard to write all policy documents in plain language. According to our customers, our policy documents are the easiest to read in the industry. Next, we personalize your policy documents to what you've bought. That means you'll know exactly what you've insured, the limits and deductibles you've selected, and the premiums you've paid. Finally, you'll understand what specific terms, conditions and exclusions apply.

If you'd like to review the policy wordings before you buy, please feel free to download the sample policy wordings. Please note that every effort is made to keep the sample wordings up-to-date, but your actual policy documents (and wordings) may differ. In cases where differences exist, your actual policy documents will prevail.

Download sample policy wordings

Making a claim

You buy insurance for peace-of-mind, so if you do need to make a claim we believe it should be simple and stress-free. That's why all Square One customers are protected by our commitment to handling claims fairly:

  • 24/7 emergency claim line so we're there whenever you need us
  • For emergency claims you're guaranteed a response within 2 hours
  • For all claims, you'll work with a single claims adjuster
  • Quickly track each stage of your claim online
  • We guarantee that all claims are dealt with fairly, transparently and quickly
  • You're treated with respect and kept informed at every stage of your claim

  • Claim with Square One.

    "The entire claims process was extremely easy to do online and the adjuster, Erick, was very helpful and professional. I was impressed with how fast everything was reviewed and approved. I even received an e-transfer of the funds so didn't have to wait for a cheque. I highly recommend Square One as an insurance provider. "

    — from Burnaby, BC provided a 5 out of 5 rating on Feb 19, 2019.

  • Claim with Square One.

    "I was tired of high home insurance costs, so I decided to go online and search for more affordable insurance options in BC. In less than 5 minutes, I came across Square One. First, I was sceptical; it looked too good to be true, but I decided to give it a try. They customized the policy to my particular needs. I had been a customer for 2 years when somebody broke into our home. I phoned Square One right away and the adjuster helped us throughout the whole process of ... " Read more our claim. Erick, in particular, was very helpful and professional. I am very happy I switched to Square One as I received better treatment than I was expecting. Thank you very much!"

    — from Richmond, BC provided a 5 out of 5 rating on Feb 8, 2019.

  • Great service and rates.

    "Great service. I called about the advertised $12/month tenant insurance. In two minutes, an agent was able to verify that I qualified, explain the policy, answer questions and issue the policy. For my living situation, this policy has a better rate and better conditions than three other companies I looked into. "

    — from Toronto, ON provided a 5 out of 5 rating on Jan 30, 2019.

  • Customer service.

    "Thank you for helping me, Adnan. I experienced possibly the very best customer service ever. You took the time to explain the process very well and without any pressure. I just wanted to also say it's been a pleasure dealing with your company and you obviously take pride in your customer service! Best wishes to you and your team in 2019. "

    — from Oakville, ON provided a 5 out of 5 rating on Jan 30, 2019.

  • Great customer service and great insurance coverage.

    "Thanks so very much to Angela for all her knowledge, great customer service, and patience in working with me and my mortgage company to provide the best insurance coverage for my new townhouse. "

    — from Lake Oswego, OR provided a 5 out of 5 rating on Jan 11, 2019.

  • So easy.

    "Wow. When I found out I would need an insurance broker to cover the standalone rental property I was suddenly responsible for, I thought it was going to be a complicated process with a confusing salesperson talking so fast that I would just sign anything. But this was very easy and comprehensive and took 5 minutes. Thank you kindly! "

    — from Nanaimo, BC provided a 5 out of 5 rating on Jan 2, 2019.

  • Review of Square One.

    "I very much appreciated the quality and simplicity of Square One Insurance Services. I compared several websites' offerings for renter's insurance and was very comfortable and impressed with the ease and thoroughness of their offerings. I was able to choose the coverages I needed and could ask questions on their site and get quick answers. I knew what the costs would be; they had the best prices by far! After submitting my quote request, I was contacted by Angela with ... " Read more one phone call. She was very knowledgeable and clear, very courteous without any pressure to buy more or something else I didn't need or request. This is the first time I have felt comfortable doing such a transaction online, and I would gladly recommend this site/company. Thank you, Square One."

    — from Medford, ON provided a 5 out of 5 rating on Dec 19, 2018.

  • Best experience ever.

    "So fortunate to have found Square One online after researching local rates. Not even comparable, especially for minimalist type clients. When Adrian called to finalize my quote, he found there were extenuating circumstances and went out of his way to resolve them with the underwriters. So grateful, as I needed a policy for this rental. Thank you. "

    — from Qualicum Beach, BC provided a 5 out of 5 rating on Oct 28, 2018.

  • Wade's customer review.

    "I am a retired Navy Chief Petty Officer and the true professional manner in which I was treated by Jessica with regards to updating my insurance in a timely manner so I could get the deal from Natura Villas was beyond reproach! I hope all employees at Square One are as complete, concise and have the attention to detail to perform their jobs as well as Jessica! I will inform all individuals at Luke Air Force Base if insurance is required, Square One is the place to call and ask for Jessica specifically! "

    — from Peoria, AZ provided a 5 out of 5 rating on Oct 3, 2018.

  • Annual renewal and review.

    "Christa emailed and called for the updates with sufficient time to review and update our policy. She is professional, friendly and thorough. It is a pleasure to be reminded without pressure or confusion. We are happy to continue our coverage with Square One. "

    — from Kingman, AZ provided a 5 out of 5 rating on Oct 2, 2018.

  • Christa.

    "At this time I am very satisfied with the services provided by Square One and their personnel. My special thanks to Christa for her professionalism and efficiency in resolving a recent issue with the receipt of my premium payment. Thank you and keep your beautiful and friendly smile. "

    — from Tucson, AZ provided a 5 out of 5 rating on Sep 21, 2018.

  • Five stars.

    "Very professional people. Great policy, fair prices. We had the pleasure of working with Angela and she was absolutely amazing. Thanks. "

    — from Casa Grande, AZ provided a 5 out of 5 rating on Aug 17, 2018.

  • Highly recommended!

    "I needed to get tenant insurance quickly and I had an amazing experience with Square One! I was able to speak to an agent, Kirsten, right away and she helped me find the right policy that fit my needs. It was such a simple, quick, and easy process. She was friendly, kind, and patient. Excellent customer service and I really can't recommend them highly enough! "

    — from Toronto, ON provided a 5 out of 5 rating on Jun 29, 2018.

  • Purchasing my policy was a fantastic experience.

    "Over the course of a few weeks, I spoke with four different agents, who are not paid on commission, and the on-going service from one agent to the next was flawless. I was emailed an example policy to read so I could see if there were any areas of concern, or that needed some clarification. That was helpful and provided me with a few important questions to ask about my policy. To summarize, I had a great experience purchasing my policy and the service was second to none in my 55 years of experience. "

    — from Timmins, ON provided a 5 out of 5 rating on Jun 21, 2018.

  • Quick and painless.

    "They knew everything they needed to know about my building and pre-filled it on the form, which was super helpful because some of the information that other providers ask for is not freely available. In addition to that, it was a competitive premium and there was transparency around the policy and the wordings. Overall, a positive experience! "

    — from Toronto, ON provided a 5 out of 5 rating on Jun 14, 2018.

  • Above and beyond.

    "I’ve been impressed with the professional service I’ve received with every interaction I’ve had with everyone at Square One. We had some unique and rather challenging requirements for a recent policy and Square One has really come through for us. Thoughtful, kind, efficient, and personal service are the reasons I will recommend Square One to everyone I know. Arsalan, Chantelle, and Devon were standout in their service and dedication to getting it right! Thank you again! "

    — from Surrey, BC provided a 5 out of 5 rating on Jun 5, 2018.

  • Excellent customer service.

    "I was looking for tenant Insurance and felt quite discouraged with the quotes I was getting. When I found Square One online, I decided to call. The agent I spoke to (Angelica) was very helpful and informative. I felt very comfortable with the way she relayed the information to me. I am overall very satisfied thus far that I have found the right policy for me. "

    — from Toronto, ON provided a 5 out of 5 rating on May 28, 2018.

  • I felt I was talking to a friend at the end of my claim.

    "Kevin is a true pleasure to work with! He is very professional, effective, knowledgeable and most importantly, genuinely cares about his customer. This is the first claim I have ever made. He explained everything in great detail and answered all my questions with patience and even shared some tips on how to prevent this from happening again. I felt I was talking to a friend in the end. With Kevin's help, I replaced the laptop shortly after the claim was made, and the school work was not affected. Thank you, Kevin. You made a difference in my life! I'm glad I chose Square One. "

    — from Vancouver, BC provided a 5 out of 5 rating on May 25, 2018.

  • New home policy.

    "I spoke with Trim regarding having a home insurance policy with Square One. Thank you, Trim, for your professionalism, patience, and guidance through the process. I made the decision to change my home insurance to them after learning that the insurance provider l have been dealing with for years was more than doubling my monthly premiums, even though l have never made any claims. With Square One, l will be paying half the monthly premium that l have been paying, and ... " Read more $38 per month less than what the other provider was wanting to charge for the coming year. l look forward to many years with Square One."

    — from Hamilton, ON provided a 5 out of 5 rating on May 18, 2018.

  • Fast, friendly and easy to do!

    "I would just like to say that this is the second policy I purchase with Square One. Their customer service is amazing and they always have staff available to provide you with information about your policy. I strongly recommend them to anyone looking for coverage. "

    — from Ottawa, ON provided a 5 out of 5 rating on May 8, 2018.

  • Thoroughly helpful and efficient.

    "Square One was easy to contact, thoroughly helpful and efficient in addressing our claim to our satisfaction. We were very pleased and comforted in knowing one of our dearest possessions was taken care of with so much respect and consideration for our loss. "

    — from Vancouver, BC provided a 5 out of 5 rating on May 7, 2018.

  • You made it so easy!

    "I'm moving. Wasn't sure what would be involved. Cancel a policy and start all over? I was procrastinating but I finally called three days before my moving date and spoke with Daniel. He transferred my policy from one place to the other, reviewed my coverage with me, adjusted everything needed, told me everything I needed to know and answered all my questions. I even had a confirmation email before our conversation wrapped up. Thanks, Daniel! "

    — from Surrey, BC provided a 5 out of 5 rating on May 1, 2018.

  • Excellent service.

    "I was very happy to do the review and policy update today. The agent made sure to fully inform me regarding the policy coverage and make sure all my questions were answered. Such great service, a great agent, great coverage, great company to deal with! Rate it all 10 out of 10! So simple, so easy and a good company to deal with and great, knowledgeable staff! Would fully recommend to anyone! "

    — from Kitchener, ON provided a 5 out of 5 rating on Apr 30, 2018.

  • Professional, responsive and completely satisfactory.

    "As I filed my very first insurance claim, I was a bit skeptical and worried at the time. As I dealt with Square One, this predetermined notion was absolutely not warranted. Our adjuster Kevin was very professional and responsive to all of our questions and concerns in handling the claim. Thank you Square One! For those who are on the fence, I give my absolute satisfactory approval with them. They might not be the cheapest but they will deal with your claim most fairly. "

    — from Coquitlam, BC provided a 5 out of 5 rating on Apr 30, 2018.

  • Wonderful experience!

    "I had just about given up on continuing any insurance after talking with my current agent and then to another agent who was now in a new office with a different company. When I called Square One, after discovering they are Canadian, local and provide what I seek, I am really pleased! This is a user-friendly organization. Thanks! "

    — from Mill Bay, BC provided a 5 out of 5 rating on Apr 29, 2018.

  • A-plus customer loyalty.

    "Great price, great customer loyalty. My previous provider increased the premiums every year, no matter how long you've been with them. After one year with Square One, they reduced the premium on renewal. It was less than a $1 a month but every bit counts. A-plus. "

    — from Toronto, ON provided a 5 out of 5 rating on Apr 29, 2018.

  • Thorough, easy and Andy was great!

    "Provides very thorough and clear information. Prices are very reasonable and the customer service was fabulous. I would recommend this insurance provider to everyone! Andy also provided all the information necessary very thoroughly and clearly. Andy was very patient with me, very helpful and answered all my questions! Also super nice with the compliments on my pets and very considerate of me being an expecting mother! Made my experience very pleasant. Thank you, Andy! "

    — from Hamilton, ON provided a 5 out of 5 rating on Apr 27, 2018.

  • Excellent.

    "I contacted several insurance providers but Square One responded promptly. I was having a difficult time navigating through the policy that I almost gave up, so I stopped doing it. Right away, an agent called over the phone and guided me patiently through the process. I am elderly and hearing impaired so to be the recipient of kindness like this is awesome. Also, another agent was so kind and helpful and has that cheery voice that told me I could do it. Thanks. "

    — from Mississauga, ON provided a 5 out of 5 rating on Apr 26, 2018.

  • This was so easy.

    "This was my first time buying a policy, and after hunting around, I chose Square One for both its affordability, simplicity, and clarity of its quote and buying process. It made understanding home insurance easy and left me feeling that I understand perfectly what I have bought. "

    — from Ottawa, ON provided a 5 out of 5 rating on Apr 23, 2018.

  • Customer service.

    "The Square One agent who helped me open my policy was friendly, informed, and helpful. She walked me through each phase of the paperwork, patiently explained those aspects of the policy that were unfamiliar to me, and provided information that supported my decision making. Very professional and a delight to talk to. "

    — from Tucson, AZ provided a 5 out of 5 rating on Apr 14, 2018.

  • Quicker to manage online.

    "I needed to organize landlord insurance for my condo. I approached a broker and looked online. Square One was able to give me an estimate that suited my needs in less than 10 minutes. The broker took days to get back to me and the policy offerings were not as comprehensive. Definitely recommend Square One. "

    — from Calgary, AB provided a 5 out of 5 rating on Apr 3, 2018.

  • Perfect fit.

    "I like how accessible the different insurance options are. Every option or clause can be selected and customized. The online application and review process can be saved, edited and revisited when it's convenient. The web interface allows me to download the latest policy. Their agents have always been available for telephone consultation. Square One was the only provider that met my insurance needs for a rental property. It was virtually impossible to insure for a brief ... " Read more period when there were no tenants but Square One allowed me to reduce coverage for that period but still meet my mortgage provider's requirements."

    — from Tottenham, ON provided a 5 out of 5 rating on Mar 31, 2018.

  • Easy.

    "This is one of the easiest things I do every year. Square One makes it so easy. If you don't have tenant insurance, you need to get it. I have found them to be excellent to deal with as well - good customer service. "

    — from Vancouver, BC provided a 5 out of 5 rating on Mar 17, 2018.

  • Great rates and easy online purchase.

    "I was with one of the big insurance companies for five years. They jacked up the rate significantly. Shopped around and found Square One offered the same policy for nearly 25% less. Totally happy and I would recommend them to anyone looking for condo or tenant insurance. Easy process online and no sales pressure whatsoever. You buy what you want. "

    — from Surrey, BC provided a 5 out of 5 rating on Feb 1, 2018.

  • Unbelievably easy!

    "I've fought to get my tenant insurance for the last week and a half from other companies. Always issues with billing, hours of operation, and lack of customer service. Square One made this all go away, it literally took me 10 minutes to go through the process of signing up and paying for my tenant insurance. I don't usually write reviews, but this company stood out above all the rest and I think this is a well-deserved five-stars. "

    — from Carstairs, AB provided a 5 out of 5 rating on Dec 23, 2017.

  • Savings and great service.

    "Our daughter-in-law referred us to Square One for our home insurance in October and we saved a bundle. We found out they will even cover stand-alone rental properties so we have chosen to insure a rental property with them since the past company no longer insures those. Even more great savings! I had wonderful assistance from Armine who guided me through the questionnaire so that I understood everything since rentals are a bit different. "

    — from North Vancouver, BC provided a 5 out of 5 rating on Dec 13, 2017.

  • Excellent and prompt service.

    "Recently had the need to review an existing policy and also purchase new property insurance. Working with Square One was easy and efficient, needing a third of the time compared to another company. Went to the office in Vancouver to meet in-person and had a similar feeling of confidence when asking questions. Superb rates on a Richmond property. Will recommend to family and friends. "

    — from Richmond, BC provided a 5 out of 5 rating on Dec 4, 2017.

  • Super easy website.

    "I forgot that I got a quote from Square One but they had a good call and email follow-up. The website recalled the information I had originally put in and went through each item step by step to explain what each was for and how it would affect the cost. Very user-friendly and I got exactly the coverage I wanted. Thanks! "

    — from Vancouver, BC provided a 5 out of 5 rating on Nov 28, 2017.

  • Best provider around.

    "They're straightforward, show integrity, and don't deny you insurance if your policy was cancelled with someone else. You decide how much you want to pay, it's flexible and great for young people. They give you access to pertinent information like what you're protected against and what your shortfalls will be. Love them, never going to leave. "

    — from Toronto, ON provided a 5 out of 5 rating on Nov 14, 2017.

  • Quick and easy.

    "Just reviewed my policy renewal. It was very easy to make the appropriate changes to cover our needs going forward. It's great to have online access to our policy to ensure we are covered as our needs change. "

    — from Calgary, AB provided a 5 out of 5 rating on Oct 15, 2017.

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    How do we do it?

    Click play and learn how you can get tenant insurance for as little as $10/month.

    What is tenant insurance?

    Tenant insurance (or renter insurance) protects you from: costs to replace your lost or damaged belongings; expenses incurred because your home is damaged and can’t be lived in; and, amounts you must pay for unintentionally injuring someone.

    Get a personalized tenant insurance quote now

    To see how affordable tenant insurance can be, get an online quote now. Or, call 1.855.331.6933. We’re open 8:00 am - 5:00 pm (Mon - Fri). Whichever option you choose, it will take less than 15 minutes to get a quote.

    Get an online quote now