Wondering what people are saying about us? A total of 5,104 customer reviews have been submitted directly to us and are available to you to read below. Or if you prefer, read reviews about us on the following websites by clicking the logos below:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
Write a review about us
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Below you’ll find 6 video reviews and 5,104 written reviews from our customers. The written reviews can be filtered to show those related to sales and service or to claims.
They listen to you
Watch John S. from Tucson, AZ describe his service experience.
Easy to deal with
Watch Tanner F. from Vancouver, BC describe his claims experience.
Square One is just so simple
Watch Shelly B. from London, ON describe her service experience.
They really took care of us
Watch Sitar D. from Port Moody, BC describe her claims experience.
Made us feel comfortable
Watch Rohit S. from Calgary, AB describe his claims experience.
I would recommend them
Watch Maria C. from Fort McMurray, AB describe her claims experience.
Great option for short-term rentals.
Thank you, Square One, for offering a great option for those of us choosing to short-term rent out our properties. Andy was amazingly professional and a pleasure to work with! - Beth C. from Calgary, AB on Aug 14, 2017
Response: It's so nice to hear that Square One was a great option for your short-term rental properties, Beth. Thanks for taking the time to share your thoughts about your policy and Andy. Cheers, Aneel Mattu, Digital Marketing Specialist.
The online process greatly simplifies the policy renewal and it only takes a few minutes without burdensome time commitment for a phone call. We've been using Square One for three years now. The premium savings were substantial. - Tad B. from Hamilton, ON on Aug 14, 2017
Response: Thank you so much for continuing to choose Square One, Tad. It's nice to hear you were able to save a significant amount of time and money. Regards, Aneel Mattu, Digital Marketing Specialist.
Awesome home insurance purchase option and not like those other places who pressure you. Love the fact that you can do this all online and you can tailor the policy to fit your actual needs! - Danny Q. from Vancouver, BC on Aug 14, 2017
Response: Happy to hear you liked being able to complete everything online, Danny. Thanks for taking the time to share and welcome to Square One. Cheers, Aneel Mattu, Digital Marketing Specialist.
Thank you, Andy, for making my transition smooth with all my current changes. It is refreshing to speak with someone who is knowledgable and always pleasant. - Susan Y. from Richmond, BC on Aug 13, 2017
Response: Thanks for sharing your experience with Andy, Susan. Cheers, Aneel Mattu, Digital Marketing Specialist.
The purchase part was very slick and easy to do online. I'll reserve judgment on the company as a whole because the important part is how they are if there's ever a claim. - Cornelia V. from Victoria, BC on Aug 12, 2017
Response: Hi, Cornelia. You're absolutely right, the true litmus test of an insurance provider is their claims process. If you'd like to learn about Square One's, you can do so by visiting https://www.squareoneinsurance.com/support/claims-process/. You can also read some claims related reviews from Square One customers here: https://www.squareoneinsurance.com/reviews?filter=claims#user-submitted-reviews. Regards, Aneel Mattu, Digital Marketing Specialist.
Square One Insurance Services855.331.69331410-650 W Georgia StVancouverBC, V6B 4N8Canada4.85.051045104The wildfires in British Columbia this year were terrible and the amount of bureaucracy that we had to endure was unrelenting. My claim with Square One was straightforward, quick a
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