Wondering what people are saying about us? Below you can read 7,339 customer reviews submitted directly to us, with an average rating of 4.7 out of 5. Or, you can read reviews about us on the following websites by clicking the logos:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
Write a review about us
Click the button below to write a review about us. All review are moderated and posted with a response. Have a service concern? Learn about the options available to you.
Below you’ll find 9 video reviews and 7,339 written reviews from our customers. The written reviews can be filtered to show those related to sales and service or to claims.
The process was flawless
Watch Michael L. from Coquitlam, BC describe his claims experience.
They listen to you
Watch John S. from Tucson, AZ describe his service experience.
Square One is just so simple
Watch Shelly B. from London, ON describe her service experience.
Made us feel comfortable
Watch Rohit S. from Calgary, AB describe his claims experience.
Easy to deal with
Watch Tanner F. from Vancouver, BC describe his claims experience.
They really took care of us
Watch Sitar D. from Port Moody, BC describe her claims experience.
I would recommend them
Watch Maria C. from Fort McMurray, AB describe her claims experience.
They got the work done
Watch Mala T. from Toronto, ON describe her claims experience.
My experience was excellent
Watch Jessica L. from Vancouver, BC describe her sales experience.
Easy, quick and helpful.
I found the whole process of buying tenant insurance with Square One to be so easy and fast online! I also called to ask questions about some of my options and the agent was very helpful, polite and knowledgeable. I will definitely recommend Square One to friends! - Theresa E. from Vancouver, BC on Jul 9, 2018
Response: That's great to hear, Theresa! Glad you were able to sort your tenant insurance. Thanks so much for taking the time to post your feedback, and thanks for the five-star review. Dominic Croucher, Content Marketing Specialist.
The customer service was very good and fast, and the price was very cheap. - Rafael D. from North York, ON on Jul 9, 2018
Response: Glad to hear you are content with the service you received, Rafael. And I hope we were able to save you some money! Thanks for the five-star review. Dominic Croucher, Content Marketing Specialist.
It was easy, convenient and well priced. Thanks. - Karan B. from Toronto, ON on Jul 9, 2018
Response: You're welcome, Karan! So happy to hear that your experience ran smoothly, and we look forward to having you at Square One for years to come. Cheers, Dominic Croucher, Content Marketing Specialist.
I am so very quick to complain when I get terrible customer service! However, once in a while when a customer representative goes out of their way to help and explain policies and procedures, that effort goes a long way! I am very happy with how easy purchasing insurance was! Thank you! - Nazia R. from Richmond, BC on Jul 7, 2018
Response: So happy to hear this, Nazia! The team will be thrilled to know you were so happy with the service you received. Thanks so much for taking the time to write about your experience, and for the five-star review. All the best, Dominic Croucher, Content Marketing Specialist.
Why is there no coverage for cats? - Lisa M. from Vancouver, BC on Jul 7, 2018
Response: Hi, Lisa. Thank you for the review. In fact, the policies offered by Square One do include coverage for cats. For example, if your cat bites your neighbour, the liability portion of your policy would treat it just like a dog bite. I've also asked one of our agents to follow-up with you to help clarify the topic and answer any other questions you may have. Thanks, Aneel Mattu, Digital Marketing Specialist.
Daniel was fast and easy to deal with. I called him once, answered a few questions and he emailed me the quote the same day. I am satisfied with his service and I will definitely recommend Daniel and Square One to my family and friends. - Venancio P. from Mississauga, ON on Jul 6, 2018
Response: Daniel will be thrilled to hear that you were so pleased with the service, Venancio. Thanks for the recommendations, they really mean a lot. Best, Dominic Croucher, Content Marketing Specialist.
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 6:30 am - 6:30 pm (Mon - Sat). Whichever option you choose, it will take less than 15 minutes to get a quote.