Wondering what people are saying about us? A total of 5,692 customer reviews have been submitted directly to us and are available to you to read below. Or if you prefer, read reviews about us on the following websites by clicking the logos below:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
Write a review about us
If you’d like to write a review about us, simply click the button to expose the submission form. All reviews are moderated and posted once a response has been prepared.
I have no specific review to submit at this time. - Chlo C. from Toronto, ON on Dec 1, 2017
Response: Hi, Chlo. Fair enough, thanks for the straightforward feedback. If you'd like, please don't hesitate to give an updated review in the future. Regards, Aneel Mattu, Digital Marketing Specialist.
While the deductibles seem high, the affordability is very good. The website is basic and straightforward with access to live agents on a toll-free number. I feel that even though my property is small, I feel more confident that I have some coverage for major incidents and that I've fulfilled my landlord's lease requirements. - Joseph J. from Ancaster, ON on Dec 1, 2017
Response: Thanks for providing some feedback on your rate, Joseph. It's so nice knowing you now have peace of mind. Cheers, Aneel Mattu, Digital Marketing Specialist.
They offered good service to me and the insurance fee is reasonable. So far, so good. - Fiona Z. from Surrey, BC on Nov 30, 2017
Response: Hi, Fiona. The agents will be delighted to hear you liked the service they delivered. Thanks for taking the time to write this review and welcome to Square One. Cheers, Aneel Mattu, Digital Marketing Specialist.
Online renewal is easy. However, I wanted to ask specific questions on chat, that was not easy or helpful. - Adam P. from Vancouver, BC on Nov 30, 2017
Response: Hi, Adam. Thanks for sharing your online renewal experience. I'm sorry to hear you didn't find the online chat helpful. That said, I'd be happy to forward your chat to our sales team manager who can review the conversation and discuss with our team. Regards, Aneel Mattu, Digital Marketing Specialist.
The process was very straightforward and quick as I purchased online. I also spoke with customer service and they were friendly and helpful. - Tyler H. from Hamilton, ON on Nov 30, 2017
Response: The agents will be so delighted to hear you liked the process, Tyler. Thanks for taking the time to leave a review about the service you received. All the best, Aneel Mattu, Digital Marketing Specialist.
Square One Insurance Services855.331.69331410-650 W Georgia StVancouverBC, V6B 4N8Canada4.85.056925692Sunny listened well to my concerns and promptly did as I requested. Very helpful and polite person.
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 8:30 am - 5:30 pm (Mon - Sat). Whichever option you choose, it will take less than 15 minutes to get a quote.