Wondering what people are saying about us? A total of 6,714 customer reviews have been submitted directly to us and are available to you to read below. Or if you prefer, read reviews about us on the following websites by clicking the logos below:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
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My house is insured with Square One. It's easy and fast to purchase online, and you can choose what you want to include and exclude within your budget. All Toronto-based insurance companies charge much more compared to Square One. - Sivaji M from Scarborough, ON on May 11, 2018
Response: Thanks for the kind review, Sivaji. Great to hear you were so impressed with your Square One experience. Cheers, Henry Glazebrook, Content Marketing Specialist.
Whenever I call insurance providers they talk like we are criminals. Never friendly or polite. They need more training. I am only remaining with them because I got one person who was nice and they sold me insurance. They got the business, they never appreciate it. Very bad experience. - Lily R. from Scarborough, ON on May 11, 2018
Response: Hi, Lily. I'm so very sorry you didn't have a positive experience when talking to an agent. And, I'm sorry we were unable to offer you the additional discounts you had asked for. On that note, you can rest assured that any discounts you are eligible to receive are automatically calculated in your rate. You may also be pleased to learn that the team continuously goes through coaching and training sessions to ensure you receive the best experience possible and will use this example in future sessions. Once again, I'm sorry you weren't satisfied with your experience. Regards, Aneel Mattu, Digital Marketing Specialist.
I am really glad to buy tenant insurance from this company. The process of filling out an application and the price they offered were great. Moreover, their customer service was excellent. Thank you. - Afshin L. from Thornhill, ON on May 11, 2018
Response: Great to hear you were impressed with tthe experience, Afshin. Thanks for the review, Henry Glazebrook, Content Marketing Specialist.
I like how the package is customizable and I don't pay for things I don't need. My previous insurer had raised my yearly apartment insurance to almost double in 4 years, up to $400 now plus charging 3% of my premium as a fee for doing monthly withdrawals! I can easily pay the annual fee in one go with Square One. - Joanne M. from Scarborough, ON on May 11, 2018
Response: Great to hear you were able to find exactly what you were looking for with Square One, Joanna. All the best, Henry Glazebrook, Content Marketing Specialist.
He was very nice and patient with me to understand the policy. I usually have a hard time dealing with this kind of thing because of my poor English, but he was so kind and nice. I am really happy that he took care of my case. - Chiho M. from Mississauga, ON on May 10, 2018
Response: Great to hear that one of our agents was able to clarify things so well for you, Chiho. Thanks for the review, Henry Glazebrook, Content Marketing Specialist.
Square One Insurance Services855.331.69331410-650 W Georgia StVancouverBC, V6B 4N8Canada4.85.067146714Kathy was assisting me with my policy and she made it as painless and easy as ever. Easiest way to purchase home insurance, I am so impressed with the level of service and how she
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 8:30 am - 5:30 pm (Mon - Sat). Whichever option you choose, it will take less than 15 minutes to get a quote.