Wondering what people are saying about us? A total of 5,692 customer reviews have been submitted directly to us and are available to you to read below. Or if you prefer, read reviews about us on the following websites by clicking the logos below:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
Write a review about us
If you’d like to write a review about us, simply click the button to expose the submission form. All reviews are moderated and posted once a response has been prepared.
Below you’ll find 6 video reviews and 5,692 written reviews from our customers. The written reviews can be filtered to show those related to sales and service or to claims.
They listen to you
Watch John S. from Tucson, AZ describe his service experience.
Easy to deal with
Watch Tanner F. from Vancouver, BC describe his claims experience.
Square One is just so simple
Watch Shelly B. from London, ON describe her service experience.
They really took care of us
Watch Sitar D. from Port Moody, BC describe her claims experience.
Made us feel comfortable
Watch Rohit S. from Calgary, AB describe his claims experience.
I would recommend them
Watch Maria C. from Fort McMurray, AB describe her claims experience.
Savings and great service.
Our daughter-in-law referred us to Square One for our home insurance in October and we saved a bundle. We found out they will even cover stand-alone rental properties so we have chosen to insure a rental property with them since the past company no longer insures those. Even more great savings! I had wonderful assistance from Armine who guided me through the questionnaire so that I understood everything since rentals are a bit different. - Teresa R. from North Vancouver, BC on Dec 13, 2017
Response: Hi, Teresa. Armine will be so pleased to hear you enjoyed the service you received. Thank you so much for choosing Square One and we look forward to being your home insurance provider for years to come. Regards, Aneel Mattu, Digital Marketing Specialist.
The online quote and purchase process was easy and convenient, though I have not (and never hope to) evaluate the claims process! Thank you for some peace of mind! - Brandon P. from Toronto, ON on Dec 13, 2017
Response: Glad you like everything so far, Brandon! If you want to read some review from other customers who have been through the claims process, you can visit https://www.squareoneinsurance.com/reviews?filter=claims#user-submitted-reviews. Thanks, Aneel Mattu, Digital Marketing Specialist.
Got so much more coverage now and for a lot less! I especially love the legal advice coverage. Over my years there are multiple times that I would have loved to get legal advice but the cost was too huge so having this coverage now is a blessing. - Janine O. from Coquitlam, BC on Dec 13, 2017
Response: It's so nice knowing you like your policy, Janine. Thanks for taking the time to share and we look forward to being your home insurance provider for years to come. Cheers, Aneel Mattu, Digital Marketing Specialist.
Easy to process online but did have to check with strata regarding polybutylene and there is none. All plumbing had been replaced and inspected by the city. - Susan S. from North Vancouver, BC on Dec 12, 2017
Response: Hi, Susan. Thanks for sharing your experience and welcome to Square One. Cheers, Aneel Mattu, Digital Marketing Specialist.
Square One Insurance Services855.331.69331410-650 W Georgia StVancouverBC, V6B 4N8Canada4.85.056925692Sunny listened well to my concerns and promptly did as I requested. Very helpful and polite person.
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 8:30 am - 5:30 pm (Mon - Sat). Whichever option you choose, it will take less than 15 minutes to get a quote.