Wondering what people are saying about us? A total of 5,692 customer reviews have been submitted directly to us and are available to you to read below. Or if you prefer, read reviews about us on the following websites by clicking the logos below:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
Write a review about us
If you’d like to write a review about us, simply click the button to expose the submission form. All reviews are moderated and posted once a response has been prepared.
Below you’ll find 6 video reviews and 5,692 written reviews from our customers. The written reviews can be filtered to show those related to sales and service or to claims.
They listen to you
Watch John S. from Tucson, AZ describe his service experience.
Easy to deal with
Watch Tanner F. from Vancouver, BC describe his claims experience.
Square One is just so simple
Watch Shelly B. from London, ON describe her service experience.
They really took care of us
Watch Sitar D. from Port Moody, BC describe her claims experience.
Made us feel comfortable
Watch Rohit S. from Calgary, AB describe his claims experience.
I would recommend them
Watch Maria C. from Fort McMurray, AB describe her claims experience.
Like your online tools.
Square One delivered a great online experience for me. The online quote tools were easy to use, I could save my quote for later, and make changes over time as my knowledge about what I need to insure evolved. The staff is very responsive. Usually, I got an email response within 10 minutes or less. They even started a new quote for me and let me know so that I could start with most of the information already filled in based on my requirements. The only part I would add is some links to strata insurance policy samples that show side by side what the Strate policy does not cover and how much of that Square One's insurance does cover. - Geoge S. from Vancouver, BC on Dec 19, 2017
Response: Hi, George. Thank you so much for leaving such detailed feedback with your recommendation. It's nice knowing you liked the online tools and the customer service you received. Regards, Aneel Mattu, Digital Marketing Specialist.
The online process was very user-friendly. The questions I had were answered to satisfaction with phone calls and the responses were immediate. I recommend this company. - B. A. from Victoria, BC on Dec 18, 2017
Response: That's so nice to hear. Thanks for taking the time to write a review about your experience. Welcome to Square One, Aneel Mattu, Digital Marketing Specialist.
Square One Insurance Services855.331.69331410-650 W Georgia StVancouverBC, V6B 4N8Canada4.85.056925692Sunny listened well to my concerns and promptly did as I requested. Very helpful and polite person.
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 8:30 am - 5:30 pm (Mon - Sat). Whichever option you choose, it will take less than 15 minutes to get a quote.