Wondering what people are saying about us? A total of 6,150 customer reviews have been submitted directly to us and are available to you to read below. Or if you prefer, read reviews about us on the following websites by clicking the logos below:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
Write a review about us
Click the button below to write a review about us. All review are moderated and posted with a response. Have a service concern? Learn about the options available to you.
Below you’ll find 7 video reviews and 6,150 written reviews from our customers. The written reviews can be filtered to show those related to sales and service or to claims.
The process was flawless
Watch Michael L. from Coquitlam, BC describe his claims experience.
They listen to you
Watch John S. from Tucson, AZ describe his service experience.
Square One is just so simple
Watch Shelly B. from London, ON describe her service experience.
Made us feel comfortable
Watch Rohit S. from Calgary, AB describe his claims experience.
Easy to deal with
Watch Tanner F. from Vancouver, BC describe his claims experience.
They really took care of us
Watch Sitar D. from Port Moody, BC describe her claims experience.
I would recommend them
Watch Maria C. from Fort McMurray, AB describe her claims experience.
This is one of the easiest things I do every year. Square One makes it so easy. If you don't have tenant insurance, you need to get it. I have found them to be excellent to deal with as well - good customer service. - Paul B. from Vancouver, BC on Mar 17, 2018
Response: Thank you so much for continuing to choose Square One as your tenant insurance provider, Paul. And, thanks for taking the time to leave a review. Regards, Aneel Mattu, Digital Marketing Specialist.
Hopefully, they are doing honest business! - Moin T. from Scarborough, ON on Mar 17, 2018
Response: Hi, Moin. Thanks for taking the time to share your thoughts. If you ever have any questions about our processes, including how we handle claims, you can call 1.855.331.6933 or email firstname.lastname@example.org and an agent will be happy to assist. You can also read more about the claims process by visiting https://www.squareoneinsurance.com/support/claims-process/ and https://www.squareoneinsurance.com/reviews?filter=claims#user-submitted-reviews. Regards, Aneel Mattu, Digital Marketing Specialist.
Tried a half dozen online quotes that were anything but. This was straightforward, simple and easy. I wanted a no-nonsense basic tenant insurance package and Square One delivered. - Alexander M. from London, ON on Mar 16, 2018
Response: We're glad you decided to choose Square One as your tenant insurance provider, Alexander. Thank you for the review, Aneel Mattu, Digital Marketing Specialist.
Great user interface for buying an insurance policy.
A very nice user interface. I liked that they emailed the quote with a link to keep that quote active so I could return to it later. - Thomas C. from Ottawa, ON on Mar 16, 2018
Response: Hi, Thomas. It's nice knowing you liked the interface as well as the ability to continue a quote you started earlier. Thanks for sharing your thoughts and for choosing Square One. Cheers, Aneel Mattu, Digital Marketing Specialist.
Deceptive marketing. - Jody M. from Toronto, ON on Mar 14, 2018
Response: Hi, Jody. I'm very sorry you didn't have an enjoyable experience or appreciate the marketed price points. The price points we use come from average customer rates but in some cases, individual circumstances can cause rates to increase above those averages. That said, I'm glad an agent was able to contact you after this review to clarify and assist you further. Again, I'm sorry you didn't have a five-star experience but thank you for your feedback. Regards, Aneel Mattu, Digital Marketing Specialist.
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 8:30 am - 5:30 pm (Mon - Sat). Whichever option you choose, it will take less than 15 minutes to get a quote.