Wondering what people are saying about us? Below you can read 7,339 customer reviews submitted directly to us, with an average rating of 4.7 out of 5. Or, you can read reviews about us on the following websites by clicking the logos:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
Write a review about us
Click the button below to write a review about us. All review are moderated and posted with a response. Have a service concern? Learn about the options available to you.
Below you’ll find 9 video reviews and 7,339 written reviews from our customers. The written reviews can be filtered to show those related to sales and service or to claims.
The process was flawless
Watch Michael L. from Coquitlam, BC describe his claims experience.
They listen to you
Watch John S. from Tucson, AZ describe his service experience.
Square One is just so simple
Watch Shelly B. from London, ON describe her service experience.
Made us feel comfortable
Watch Rohit S. from Calgary, AB describe his claims experience.
Easy to deal with
Watch Tanner F. from Vancouver, BC describe his claims experience.
They really took care of us
Watch Sitar D. from Port Moody, BC describe her claims experience.
I would recommend them
Watch Maria C. from Fort McMurray, AB describe her claims experience.
They got the work done
Watch Mala T. from Toronto, ON describe her claims experience.
My experience was excellent
Watch Jessica L. from Vancouver, BC describe her sales experience.
Fast, simple, cheap.
Quick quotes with a very straightforward and simple questionnaire. Much cheaper than competitors for the same kind of coverage. Other competitors force certain "features" and "add-ons" that increase the monthly premium with no option to remove them... Square One does not do this and you have complete freedom to choose the coverage you want! - Charles T. from Vancouver, BC on Jul 31, 2018
Response: Hi Charles. You hit the nail on the head! I'm glad to hear you approve of the approach Square One has taken to insurance, and I hope we saved you some money! Cheers, Dominic Croucher, Content Marketing Specialist.
I had a wonderful experience. The agent was fast, friendly, clear and helpful. - Jessy P. from Abbotsford, BC on Jul 31, 2018
Response: Hi Jessy. I'm thrilled to hear that your experience with Square One was so positive. Thanks for taking the time to share your thoughts, and for the five-star review. All the best, Dominic Croucher, Content Marketing Specialist.
Fantastic service. No pressure by a salesperson trying to earn an extra few dollars in commission. Only took me five minutes end to end and he laid everything out really clearly. Thanks! - William B. from Vancouver, BC on Jul 31, 2018
Response: You're welcome, William! Glad to hear that you were happy with the quality and speed of service you received. Thanks for leaving your thoughts, and for the five-star review. All the best, Dominic Croucher, Content Marketing Specialist.
Completed the online quote, messed up the online quote, called the support time, reviewed the quote, got the insurance. Would recommend! - Chris C. from North Vancouver, BC on Jul 30, 2018
Response: Well, at least you got there in the end, Chris! Thrilled to hear that you would recommend Square One. Thanks for taking the time to share your thoughts, and for the five-star review. Cheers, Dominic Croucher, Content Marketing Specialist.
Website is nicely organized, easy to navigate. One can save or download the quote, or modify days later. Purchase is too easy. Live chat is good. Only thing I wish for is terms beyond 12 months. Cell phone companies do it. Shaw Cable does it. What's so difficult? - George D. from Calgary, AB on Jul 30, 2018
Response: Hi George. Thanks for taking the time to share your feedback. I'm thrilled to hear that you approve of Square One's process. As for the terms of your contract, we'll email you one month before the end of your policy with any details that may have changed. Your policy will automatically roll over to the next term, so there's no need to do anything other than read over your policy. Your coverage won't be interrupted and you will remain protected. Hope that helps! All the best, Dominic Croucher, Content Marketing Specialist.
I needed to buy a policy and didn't want to waste time. Got on your website to get a quote and then on the phone with Sora. She walked me through everything and within the half hour, I got my policy with a rate that suited my budget. Great work, Sora! She was very pleasant to work with! - Halimah S. from New Westminster, BC on Jul 30, 2018
Response: Sora will be delighted to hear that you were pleased with the service you received, Halimah! Glad to hear you were able to find a policy that suited your needs. Thanks for taking the time to share your experience of Square One. Cheers, Dominic Croucher, Content Marketing Specialist.
My initial interaction with Square One back in 2014 was delightful, and cancelling was also a breeze. Reusing this service years later was a no-brainer. Quick and convenient, and very user-friendly. - Soo L. from Victoria, BC on Jul 30, 2018
Response: We're glad to have you back, Soo. I'm thrilled to hear you found the process quick and intuitive. Thanks for taking the time to leave a review. All the best, Dominic Croucher, Content Marketing Specialist.
Very easy to purchase and best price I could find. - Angela H. from Grande Prairie, AB on Jul 30, 2018
Response: Hi Angela. Thanks for taking the time to leave your feedback, and for the five-star review. Glad to hear you were pleased with the rate you received. Dominic Croucher, Content Marketing Specialist.
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 6:30 am - 6:30 pm (Mon - Sat). Whichever option you choose, it will take less than 15 minutes to get a quote.