Wondering what people are saying about us? A total of 6,676 customer reviews have been submitted directly to us and are available to you to read below. Or if you prefer, read reviews about us on the following websites by clicking the logos below:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
Write a review about us
Click the button below to write a review about us. All review are moderated and posted with a response. Have a service concern? Learn about the options available to you.
Below you’ll find 9 video reviews and 6,676 written reviews from our customers. The written reviews can be filtered to show those related to sales and service or to claims.
The process was flawless
Watch Michael L. from Coquitlam, BC describe his claims experience.
They listen to you
Watch John S. from Tucson, AZ describe his service experience.
Square One is just so simple
Watch Shelly B. from London, ON describe her service experience.
Made us feel comfortable
Watch Rohit S. from Calgary, AB describe his claims experience.
Easy to deal with
Watch Tanner F. from Vancouver, BC describe his claims experience.
They really took care of us
Watch Sitar D. from Port Moody, BC describe her claims experience.
I would recommend them
Watch Maria C. from Fort McMurray, AB describe her claims experience.
They got the work done
Watch Mala T. from Toronto, ON describe her claims experience.
My experience was excellent
Watch Jessica L. from Vancouver, BC describe her sales experience.
When working on a public computer, could you make some of the boxes like password and card number private? Thanks. - Linda S. from Vancouver, BC on May 29, 2018
Response: Hi, Linda. Thank you for the four-star review and for sharing your feedback about the process. Currently, when you type in your password the actual characters you choose don't appear on the screen. Instead, you should see an asterisk for each character. When it comes to credit card numbers, you'll be happy to learn we use a third party provider to ensure the information you provide is kept private and secure whether on a private or public computer. Thank you again for the feedback, Linda. Regards, Aneel Mattu, Digital Marketing Specialist.
Angelica made this the easiest insurance I have ever had to buy. She was so friendly and answered all of my questions with no problems. She was not pushy or aggressive and instead made me want to purchase insurance at an excellent rate. - Erin O. from Sherwood Park, AB on May 29, 2018
Response: So glad to hear you were so impressed by Angelica, Erin. Thanks for choosing Square One, Henry Glazebrook, Content Marketing Specialist.
I did the online quote, which took me under 15 minutes. I was told to call customer service, in which I was given a good welcome. The process was very fast and smooth. - Michael A. from Brampton, ON on May 28, 2018
Response: Glad to know you had such a simple, effective experience, Michael. Thanks for the review, Henry Glazebrook, Content Marketing Specialist.
Andy walked me through step-by-step and clarified anything I didn't understand. Very respectful and patient and knowledgeable. Hoping I never have to make a claim of course. - Sarah B. from York, ON on May 28, 2018
Response: Glad to hear you had such a great time with Andy, and with Square One as a whole. Thanks for the review, Henry Glazebrook, Content Marketing Specialist.
Applying online was very user-friendly as recommended by my sister. However, I made an omission and was notified immediately by a friendly lady. I spoke on phone with a nice, professional, helpful agent who directed me to complete online — which was a breeze. Thank you, Square One. - Darlene W. from Ottawa, ON on May 28, 2018
Response: Great to know you found Square One to be so intuitive, Darlene. All the best, Henry Glazebrook, Content Marketing Specialist.
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 8:30 am - 5:30 pm (Mon - Sat). Whichever option you choose, it will take less than 15 minutes to get a quote.