Wondering what people are saying about us? A total of 5,016 customer reviews have been submitted directly to us and are available to you to read below. Or if you prefer, read reviews about us on the following websites by clicking the logos below:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
Write a review about us
If you’d like to write a review about us, simply click the button to expose the submission form. All reviews are moderated and posted once a response has been prepared.
Too many questions. - Ashley M. from Hamilton, ON on Jan 22, 2018
Response: Hi, Ashley. Thanks for the five-star review, but sorry to hear you don't like the number of questions in the quote process. You'll be pleased to know that we're always looking to reduce the number of questions asked to make the process as fast as possible. That said, we're able to offer a policy completely online because of the questions in the quote process. Thanks for the feedback, Aneel Mattu, Digital Marketing Specialist.
I hope that I never have to make a claim but if I ever have to, I hope that it would be as easy as purchasing this insurance. Thank you, Square One! - Nadia T. from Vancouver, BC on Jan 22, 2018
Response: Hi, Nadia. Thank you for the review, it's nice knowing you liked the purchasing process. And, should you ever need to submit a claim, you can rest assured that our team is committed to helping you every step of the way. If you want to learn more about the process, feel free to visit https://www.squareoneinsurance.com/support/claims-process/. Regards, Aneel Mattu, Digital Marketing Specialist.
When Square One provided me with the final quote, I was very happy with the pricing. The website was user-friendly and I had no issues getting this quote. Thank you! - Alysha F. from Vancouver, BC on Jan 21, 2018
Response: Thank you so much for getting a quote from Square One, Alysha! It's nice knowing you liked the rate you received. Regards, Aneel Mattu, Digital Marketing Specialist.
I would appreciate a copy of the renewal by mail. I'm unable to print and need to provide a hard copy to my landlord. Thank you. - Kelly H. from Windsor, ON on Jan 21, 2018
Response: Hi, Kelly. Thank you for the review and additional comments regarding a hard copy of your policy. If you'd like to quickly send your landlord a copy of your policy, you can log in to your online account and indicate that you'd like your policy to be sent to a specific email address. Additionally, you can contact an agent at 1.855.331.6933 and a hard copy can be mailed for an additional fee. Regards, Aneel Mattu, Digital Marketing Specialist.
Can't believe how easy and straightforward this all was. As well, unlike other providers where they inundate you with reams of what is and what isn't covered, Square One simply covers everything except what is listed in exemptions. Great! - Kurt G. from Coquitlam, BC on Jan 20, 2018
Response: Thank you for sharing your thoughts, Kurt! It's nice knowing you like your policy and the straightforward process. All the best, Aneel Mattu, Digital Marketing Specialist.
Square One Insurance Services855.331.69331410-650 W Georgia StVancouverBC, V6B 4N8Canada4.85.050165016The wildfires in British Columbia this year were terrible and the amount of bureaucracy that we had to endure was unrelenting. My claim with Square One was straightforward, quick a
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 8:30 am - 5:30 pm (Mon - Sat). Whichever option you choose, it will take less than 15 minutes to get a quote.