Wondering what people are saying about us? A total of 5,104 customer reviews have been submitted directly to us and are available to you to read below. Or if you prefer, read reviews about us on the following websites by clicking the logos below:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
Write a review about us
If you’d like to write a review about us, simply click the button to expose the submission form. All reviews are moderated and posted once a response has been prepared.
Website is not user-friendly. - Masoomeh B. from Toronto, ON on Oct 10, 2017
Response: Hi, Masoomeh. I'm sorry to hear you didn't find the website user-friendly. That's quite surprising to hear, a lot of feedback from customers is about its ease-of-use and simplicity. Would it be possible to expand on what you didn't like so I can look more into it? Please feel free to email me at email@example.com and I'd be happy to help. Regards, Aneel Mattu, Digital Marketing Specialist.
At first I was a little disappointed that it took more than the advised one day for a callback. However, when I did call in to review my quote, I was helped by Simon and he was incredibly helpful. Turns out I did get a call on the same day I applied, must have missed it? It would have been nice if they tried again the next day. Aside from that, the process was so painless and Simon was so knowledgeable! Thanks, Square One team! - Genadyne C. from Winnipeg, MB on Oct 10, 2017
Response: Hi, Genadyne. Sorry to hear you missed the first callback but it's nice knowing Simon was able to follow up with you. And, it's so nice to hear that you enjoyed speaking with him! He'll be delighted to hear that. Thanks for leaving a review and welcome to Square One. Cheers, Aneel Mattu, Digital Marketing Specialist.
I've moved recently and wanted to change my policy details. I'm so glad the online system of Square One is very simple and straightforward. It took me less than 20 minutes to change and finalize my new policy without the trouble of calling anyone. - Owen L. from Burnaby, BC on Oct 10, 2017
Response: Hi, Owen. Hope the move went well! We're glad the online process was able to save you time when you wanted to update your policy, thanks for taking the time to share. Cheers, Aneel Mattu, Digital Marketing Specialist
Very nice website experience. - Darpan K. from Toronto, ON on Oct 9, 2017
Response: As the website is always being updated to make it more user-friendly, it's so nice to hear you had a good experience. Thanks for writing a review, Darpan. Cheers, Aneel Mattu, Digital Marketing Specialist.
I was not told I am buying a policy. - Pius O. from Woodbridge, ON on Oct 8, 2017
Response: Hi, Pius. Thanks for taking the time leave a review. Would it be possible to expand on your feedback so we can help address your comment? Please feel free to email firstname.lastname@example.org or call 1.855.331.6933 and an agent will be more than happy to assist. Thanks, Aneel Mattu, Digital Marketing Specialist.
Quick, efficient, and friendly service! Very competitive rate too. Highly recommend. - Ayesha N. from Mississauga, ON on Oct 7, 2017
Response: Thank you so much for the recommendations, Ayesha! If you'd like to see some additional savings, please feel free to share your personalized URL found in your online account. Cheers, Aneel Mattu, Digital Marketing Specialist.
Square One Insurance Services855.331.69331410-650 W Georgia StVancouverBC, V6B 4N8Canada4.85.051045104The wildfires in British Columbia this year were terrible and the amount of bureaucracy that we had to endure was unrelenting. My claim with Square One was straightforward, quick a
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