Wondering what people are saying about us? A total of 5,692 customer reviews have been submitted directly to us and are available to you to read below. Or if you prefer, read reviews about us on the following websites by clicking the logos below:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
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I'd really like it more personal. When I had questions I couldn't ask. Even now, apparently it went through. I have questions, did I change anything because it said thank you for changes. Am I paying more, the same, or less cause it said there may be discount - where? I didn't see any of it. I'm not liking this at all. At all! - Joanne B. from Ottawa, ON on Feb 5, 2018
Response: Hi, Joanne. I'm so sorry you found the process unclear. With all policies, they are updated each year and that's the email you would have received. That said, an agent will reach out to you an ensure that any changes are thoroughly explained and that you understand everything. Again, sorry the process was unclear but thank you for the review. Regards, Aneel Mattu, Digital Marketing Specialist.
Obtaining a quote and buying the policy was a breeze. Very competitive rates and a customer friendly online process indicate that the company is serious about providing the best service to its customers. Kudos! - Zameera S. from North York, ON on Feb 5, 2018
Response: Hi, Zameera. You're absolutely right, customer service is a top priority! Thank for the feedback on the service you received and welcome to Square One. Regards, Aneel Mattu, Digital Marketing Specialist.
Web design is simple and effective. I assume it automatically calculates bits of information based on the address you enter, but can't be sure. - Leah C. from Vancouver, BC on Feb 3, 2018
Response: Hi, Leah. You're absolutely right. The system takes your address and automatically answers any questions it can about your location and building type to make the process as quick and easy as possible. Of course, you can still edit and update any pre-filled fields. Thank you for the review! Aneel Mattu, Digital Marketing Specialist
Square One Insurance Services855.331.69331410-650 W Georgia StVancouverBC, V6B 4N8Canada4.85.056925692Sunny listened well to my concerns and promptly did as I requested. Very helpful and polite person.
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 8:30 am - 5:30 pm (Mon - Sat). Whichever option you choose, it will take less than 15 minutes to get a quote.