Wondering what people are saying about us? A total of 6,412 customer reviews have been submitted directly to us and are available to you to read below. Or if you prefer, read reviews about us on the following websites by clicking the logos below:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
Write a review about us
Click the button below to write a review about us. All review are moderated and posted with a response. Have a service concern? Learn about the options available to you.
Below you’ll find 9 video reviews and 6,412 written reviews from our customers. The written reviews can be filtered to show those related to sales and service or to claims.
The process was flawless
Watch Michael L. from Coquitlam, BC describe his claims experience.
They listen to you
Watch John S. from Tucson, AZ describe his service experience.
Square One is just so simple
Watch Shelly B. from London, ON describe her service experience.
Made us feel comfortable
Watch Rohit S. from Calgary, AB describe his claims experience.
Easy to deal with
Watch Tanner F. from Vancouver, BC describe his claims experience.
They really took care of us
Watch Sitar D. from Port Moody, BC describe her claims experience.
I would recommend them
Watch Maria C. from Fort McMurray, AB describe her claims experience.
They got the work done
Watch Mala T. from Toronto, ON describe her claims experience.
My experience was excellent
Watch Jessica L. from Vancouver, BC describe her sales experience.
We recently relocated to a new home that required us to store our belongings and live in temporary accommodation. Our "two-step" move seemed to challenge the first agents we spoke to on two separate occasions, leaving us frustrated with online insurance. On both occasions, our file was escalated to Igor, who handled the various issues in a very professional manner. Igor was very knowledgeable and respected our time by taking care of everything in an efficient manner. We give him the best rating possible. - Brian H. from Campbell River, BC on May 24, 2018
Response: So great to hear you were so enjoyed Igor's assistance, Brian. I'm sure he'll be ecstatic to read your great review. Thanks for choosing Square One, Henry Glazebrook, Content Marketing Specialist.
This took five minutes of my time and they even sent a copy of my policy to my landlords without me having to do it. You folks are wonderfully easy to deal with! - Cynthia R. from Edmonton, AB on May 24, 2018
Response: Thanks for such a kind review, Cynthia. Glad you found exactly what you were looking for. All the best, Henry Glazebrook, Content Marketing Specialist.
Angelica was very helpful and attentive. She was congenial and answered my questions in a manner that helped me understand what my choices and options were. - Eurika N. from Toronto, ON on May 24, 2018
Response: So glad to hear you had such a great experience with Angelica. Thanks for taking the time to leave a review, Eurika. Cheers, Henry Glazebrook, Content Marketing Specialist.
The entire process was very simple and straightforward. I was unsure the type of building frame my apartment had, so they called me to confirm so I could proceed with ordering online. - Montana B. from Vancouver, BC on May 24, 2018
Response: Great to know that you found the insurance process painless, Montana. Thanks for the review, Henry Glazebrook, Content Marketing Specialist.
My home insurance was due and I was told about Square One so I thought I would check it out. The quote system was easy to follow. I phoned an agent to review my quote and to make sure nothing was missing. They were polite, helpful and easy to talk to. In the end, I saved a lot of money! Hope the savings continue year after year. - Shawn M. from Richmond, BC on May 23, 2018
Response: So glad you were impressed on so many levels, Shawn. Thanks for the kind review, Henry Glazebrook, Content Marketing Specialist.
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 8:30 am - 5:30 pm (Mon - Sat). Whichever option you choose, it will take less than 15 minutes to get a quote.