Wondering what people are saying about us? A total of 6,445 customer reviews have been submitted directly to us and are available to you to read below. Or if you prefer, read reviews about us on the following websites by clicking the logos below:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
Write a review about us
Click the button below to write a review about us. All review are moderated and posted with a response. Have a service concern? Learn about the options available to you.
Below you’ll find 9 video reviews and 6,445 written reviews from our customers. The written reviews can be filtered to show those related to sales and service or to claims.
The process was flawless
Watch Michael L. from Coquitlam, BC describe his claims experience.
They listen to you
Watch John S. from Tucson, AZ describe his service experience.
Square One is just so simple
Watch Shelly B. from London, ON describe her service experience.
Made us feel comfortable
Watch Rohit S. from Calgary, AB describe his claims experience.
Easy to deal with
Watch Tanner F. from Vancouver, BC describe his claims experience.
They really took care of us
Watch Sitar D. from Port Moody, BC describe her claims experience.
I would recommend them
Watch Maria C. from Fort McMurray, AB describe her claims experience.
They got the work done
Watch Mala T. from Toronto, ON describe her claims experience.
My experience was excellent
Watch Jessica L. from Vancouver, BC describe her sales experience.
Spoke with an amazing person. She was so helpful and so nice and much more. You should be so happy she works for your company. I will refer my family and friends. - Luigi S. from Toronto on May 29, 2018
Response: Great to know that you had such a good experience, Luigi. Thanks for the review, Henry Glazebrook, Content Marketing Specialist.
$10 a month seems really cheap for two people living in a one bedroom apartment. I read your reviews from different sources and a lot of them are pretty negative. I was a little hesitant entering my credit card information. I just hope there are no surprises with this provider. - Paul Z. from Vancouver, BC on May 29, 2018
Response: Hi, Paul. Thank you for sharing your hesitations. You received such a low rate because you were able to customize your policy to meet your needs. Unlike other providers, you don't pay for coverage that's not relevant to you and so rates tend to be lower. While there will always be negative reviews and areas for improvement, you'll be pleased to learn customers have given Square One an average review score of 4.4/5 on Google and 4.7/5 on our website. Thank you again for sharing your experience and choosing Square One. If you have any questions or concerns, please don't hesitate to contact us and an agent will be more than happy to assist. Regards, Aneel Mattu, Digital Marketing Specialist.
Christa was very polite, informative and very helpful! Unfortunately, I had already found another insurance agent outside of the Square One company prior to this phone call. - Ruby G. from Phoenix, AZ on May 29, 2018
Response: Even if you decided to go with a different option, it's still great to know that you were so impressed with Christa. Thanks for the review, Henry Glazebrook, Content Marketing Specialist.
When working on a public computer, could you make some of the boxes like password and card number private? Thanks. - Linda S. from Vancouver, BC on May 29, 2018
Response: Hi, Linda. Thank you for the four-star review and for sharing your feedback about the process. Currently, when you type in your password the actual characters you choose don't appear on the screen. Instead, you should see an asterisk for each character. When it comes to credit card numbers, you'll be happy to learn we use a third party provider to ensure the information you provide is kept private and secure whether on a private or public computer. Thank you again for the feedback, Linda. Regards, Aneel Mattu, Digital Marketing Specialist.
Angelica made this the easiest insurance I have ever had to buy. She was so friendly and answered all of my questions with no problems. She was not pushy or aggressive and instead made me want to purchase insurance at an excellent rate. - Erin O. from Sherwood Park, AB on May 29, 2018
Response: So glad to hear you were so impressed by Angelica, Erin. Thanks for choosing Square One, Henry Glazebrook, Content Marketing Specialist.
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 8:30 am - 5:30 pm (Mon - Sat). Whichever option you choose, it will take less than 15 minutes to get a quote.