Wondering what people are saying about us? A total of 5,016 customer reviews have been submitted directly to us and are available to you to read below. Or if you prefer, read reviews about us on the following websites by clicking the logos below:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
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So far, so good! The whole experience since I called and talked to a very kind and attentive guy up to the completion of the buying process online was very good. My wife and I, we found it very practical and easy to purchase the insurance. - Marcelo V. from Toronto, ON on Oct 22, 2017
Response: Hi, Marcelo. Wade, the agent you spoke with, will be so pleased to hear you enjoyed working with him throughout the process. Thanks for sharing and welcome to Square One! Cheers, Aneel Mattu, Digital Marketing Specialist.
There is no place at the start to change payment type. - Vivian M. from Regina, SK on Oct 21, 2017
Response: Hi, Vivian. If you'd like to change your payment type, you can do so by logging into your account and clicking on the "billing information" tab. Then, select your policy and click "change payment type." If you wish to change your payment type during the quote, the option to choose and update those details are available at the end of the process. I'm sorry those options weren't clear, but thank you for taking the time to let us know. If you have any questions, please don't hesitate to contact us and an agent will be happy to help. Cheers, Aneel Mattu, Digital Marketing Specialist.
Pretty simple to sign up for. The more information you can provide, the smoother the process will be. Payment for the policy was no hassle to do online. The only query - I spoke to two different agents and was quoted for $40-$42 dollars for the first down payment only for online checkout to slap me with $53.88? It's not a big deal except you are made to feel that the cost they give is your total cost including taxes (or any other hidden fees). When I ask for the total cost, I mean total cost. In my experience as a business owner and customer, no one really likes surprises when it comes to fees! - Bjorn C. from Woodbridge, ON on Oct 20, 2017
Response: Hi, Bjorn. Thanks for choosing Square One and for taking the time to leave a review about your experience. That said, I'm sorry you received two different prices when you went to complete the purchase. After double-checking with the team, the reason the price changed was the address of the insured location was updated before the policy was purchased. Regards, Aneel Mattu, Digital Marketing Specialist.
Amazing to not wait on the line for anyone to talk to you and end up talking to someone from another continent where they spell your name and address five times. - Bartlomiej K. from Accra, GH on Oct 20, 2017
Response: It's nice knowing you took advantage of the online system and it's capabilities, Bartlomiej. Thanks for the five-star review. Cheers, Aneel Mattu, Digital Marketing Specialist.
Square One Insurance Services855.331.69331410-650 W Georgia StVancouverBC, V6B 4N8Canada4.85.050165016The wildfires in British Columbia this year were terrible and the amount of bureaucracy that we had to endure was unrelenting. My claim with Square One was straightforward, quick a
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 8:30 am - 5:30 pm (Mon - Sat). Whichever option you choose, it will take less than 15 minutes to get a quote.