Wondering what people are saying about us? A total of 6,714 customer reviews have been submitted directly to us and are available to you to read below. Or if you prefer, read reviews about us on the following websites by clicking the logos below:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
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There was an issue with changing my address when moving, but the online chat had this solved within a couple minutes and the rest of the change went without issue. Very fast service, and courteous agents. - Lucas M. from Victoria, BC on Jun 26, 2018
Response: That's fantastic news, Lucas. Thank you for sharing, Aneel Mattu, Digital Marketing Specialist.
The quote is easy and buying insurance is very easy on the website. Can you please mail me a copy of my insurance? Thank you. - Ikram A. from London, ON on Jun 26, 2018
Response: Hi, Ikram. Thanks for sharing your experience and for choosing Square One. Yes, we can mail you a physical copy of your policy and I've asked an agent to follow-up with you about that. As you may know, you can always access your policy through your online account and by downloading it from the email you received after purchasing the policy. Regards, Aneel Mattu, Digital Marketing Specialist.
I found my experience with Square One very easy, quick and satisfying. My original purchase was soon after startup of the company and their phone support was excellent. Now, a couple of years later, it still is and Trim was a good example of this. I cancelled the policy because I am moving to a seniors residence which uses their own insurer to cover their resident's needs. I did not have to claim during my contract with Square One so I cannot comment on their performance in that part of their business. I like the idea of cherry-picking the coverage I want and the telephone advice I received was excellent. Keep up the good work! - Dave W. from Victoria, BC on Jun 26, 2018
Response: Hi, Dave. Thank you so much for leaving such detailed feedback about your time with Square One. We're pleased to hear you enjoyed your time with us and we wish you all the best. Thanks again, Aneel Mattu, Digital Marketing Specialist.
Easy to set up and understand. You're able to choose the coverage you require without the fast talking of an agent over the phone. - Jerry O. from Ottawa, ON on Jun 26, 2018
Response: Hi, Jerry. Glad you enjoyed being able to customize everything over the phone. That said, if you have any questions please don't hesitate to call and speak to an agent. Everyone goes through regular coaching sessions to ensure you receive the best service possible. Thanks, Aneel Mattu, Digital Marketing Specialist.
Square One Insurance Services855.331.69331410-650 W Georgia StVancouverBC, V6B 4N8Canada4.85.067146714Kathy was assisting me with my policy and she made it as painless and easy as ever. Easiest way to purchase home insurance, I am so impressed with the level of service and how she
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