Wondering what people are saying about us? A total of 5,016 customer reviews have been submitted directly to us and are available to you to read below. Or if you prefer, read reviews about us on the following websites by clicking the logos below:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
Write a review about us
If you’d like to write a review about us, simply click the button to expose the submission form. All reviews are moderated and posted once a response has been prepared.
Below you’ll find 6 video reviews and 5,016 written reviews from our customers. The written reviews can be filtered to show those related to sales and service or to claims.
They listen to you
Watch John S. from Tucson, AZ describe his service experience.
Easy to deal with
Watch Tanner F. from Vancouver, BC describe his claims experience.
Square One is just so simple
Watch Shelly B. from London, ON describe her service experience.
They really took care of us
Watch Sitar D. from Port Moody, BC describe her claims experience.
Made us feel comfortable
Watch Rohit S. from Calgary, AB describe his claims experience.
I would recommend them
Watch Maria C. from Fort McMurray, AB describe her claims experience.
So far, so good.
I've been insured with Square One for a year now. I just renewed the policy online. It was fast, convenient, and my rate went down. I haven't made any claims nor needed to call yet so not able to comment on that kind of service. - Natalija R. from Ottawa, ON on Oct 30, 2017
Response: Thanks for taking the time to share your online renewal experience, Natalija. And, thanks for continuing to choose Square One as your home insurance provider. Regards, Aneel Mattu, Digital Marketing Specialist.
The application form takes minutes to fill out, is intuitive, and has detailed instructions in case you're unsure of what some parts of the policy refer to. I haven't had to make a claim so I can only vouch for the application process and customer service. - Carole B. from New York on Oct 30, 2017
Response: Hi, Carole. Glad to hear you liked the online process. You'll be glad to learn that should you need to submit a claim our claims team is committed to helping you every step of the way. If you'd like to learn more about the Square One claims process, you can do so by visiting https://www.squareoneinsurance.com/support/claims-process/. And, you can read some claims related reviews by visiting https://www.squareoneinsurance.com/reviews?filter=claims#user-submitted-reviews. Regards, Aneel Mattu, Digital Marketing Specialist.
Recommended for all my friends and family. - Shaikh Y. from Edmonton, AB on Oct 30, 2017
Response: Thank you so much for the recommendations, Shaikh. If you'd like to see some additional savings, please feel free to share your personalized URL found in your online account. Cheers! Aneel Mattu, Digital Marketing Specialist
Okay to deal with online. A lot of questions, however. - John C. from Windsor, ON on Oct 30, 2017
Response: Hi, John. Thanks for providing some feedback. The reason the process asks more questions than most other home insurance providers is so it can offer a fully underwritten quote with the most accurate rate. And, because it asks more questions than most, you're able to purchase your policy online without having to call and talk to an agent, where you would most likely have to answer additional questions. That said, you have our promise to continue to update process to keep it as streamlined as possible so you don't have to answer any unnecessary or redundant questions. Regards, Aneel Mattu, Digital Marketing Specialist.
Square One Insurance Services855.331.69331410-650 W Georgia StVancouverBC, V6B 4N8Canada4.85.050165016The wildfires in British Columbia this year were terrible and the amount of bureaucracy that we had to endure was unrelenting. My claim with Square One was straightforward, quick a
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 8:30 am - 5:30 pm (Mon - Sat). Whichever option you choose, it will take less than 15 minutes to get a quote.