Wondering what people are saying about us? A total of 6,445 customer reviews have been submitted directly to us and are available to you to read below. Or if you prefer, read reviews about us on the following websites by clicking the logos below:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
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Filled out a very user-friendly application for an online quote.
About an hour after using the very user-friendly site to get a quote for renter insurance, I received an email from this provider offering any further assistance or information I may require. Within two hours on a Saturday at that. The application for a quote, and then a policy purchase option, was actually kind of fun in some unique way. In all, with content insurance, liability insurance, and lodging insurance, for as long as you think you will need to live somewhere temporarily, I ended up with about $75,000 worth of content insurance, and I believe $2,000,000 worth of personal liability insurance. There are many options that let you customize your coverage for different categories of items or issues, and cost well under $60 per month. With the option of monthly or annual payments, purchasing coverage is a no-brainer. I also received a great call back from Daniel. He called to make me aware of any stipulations that are not quite clear either because of information provided by me, or things that are difficult to explain and make clear on a website. Nothing he informed me of was unacceptable, or unexpected. - Michael D. from Timmins, ON on Jun 2, 2018
Response: Wow, thank you so much for the extremely detailed feedback on your experience, Michael. It's nice seeing that you enjoyed both the website and the service you received. Please don't hesitate to contact us if you have any further questions and an agent will be more than happy to assist. Cheers, Aneel Mattu, Digital Marketing Specialist.
So far, my interaction with Square One was of buying new insurance, but their customer service is a breath of fresh air compared to my previous insurance company (TD). No hour-long waits on hold until you give up, pleasant conversations on the phone, extremely quick replies online and much more powerful account management options online. I feel much happier already. - Vaiva I. from Toronto, ON on Jun 1, 2018
Response: Thanks for all the kind feedback, Vaiva. So happy to hear you had a great experience. All the best, Henry Glazebrook, Content Marketing Specialist.
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 8:30 am - 5:30 pm (Mon - Sat). Whichever option you choose, it will take less than 15 minutes to get a quote.