Wondering what people are saying about us? A total of 5,104 customer reviews have been submitted directly to us and are available to you to read below. Or if you prefer, read reviews about us on the following websites by clicking the logos below:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
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Online form process was simple and easy to fill out. It only took a matter of minutes and it ended up saving me a sizeable sum of money for the year. Highly recommended. - Dietmar S. from New Westminster, BC on Nov 19, 2017
Response: Congratulations on the savings, Dietmar! That's fantastic to hear. Thanks for leaving a review about your experience and for choosing Square One. Cheers, Aneel Mattu, Digital Marketing Specialist.
Online is efficient but not personal. - Deborah H. from Lethbridge, AB on Nov 19, 2017
Response: Hi, Deborah. I'm sorry you didn't find the online system personal. During the process, we make sure you're only asked questions that relate to your situation so you don't need to answer anything that doesn't matter to you. And, throughout the process, you're able to contact an agent through the web chat feature and they're more than happy to help. That said, thanks for the feedback. We'll continue to find more ways to make the online quoting experience more personalized. Cheers, Aneel Mattu, Digital Marketing Specialist.
I used to be a big fan of Square One, telling others about it because of the reasonable premiums. Now I felt in a pinch, as I'm moving and I really need the policy transferred. But the rates went up dramatically. I may not continue after year one. - Richard D. from Vancouver, BC on Nov 17, 2017
Response: Hi, Richard. I'm sorry you're not happy with the change in your rate after moving. A significant factor in pricing is the age, condition, and location of the home. So, moving homes can often cause a rate to increase or decrease. That said, I'm glad an agent was able to get in touch with you, explain the situation, and offer to lower the rate. Regards, Aneel Mattu, Digital Marketing Specialist.
Square One Insurance Services855.331.69331410-650 W Georgia StVancouverBC, V6B 4N8Canada4.85.051045104The wildfires in British Columbia this year were terrible and the amount of bureaucracy that we had to endure was unrelenting. My claim with Square One was straightforward, quick a
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 8:30 am - 5:30 pm (Mon - Sat). Whichever option you choose, it will take less than 15 minutes to get a quote.