Wondering what people are saying about us? A total of 5,515 customer reviews have been submitted directly to us and are available to you to read below. Or if you prefer, read reviews about us on the following websites by clicking the logos below:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
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Experience with wildfire claim was quick and straightforward.
The wildfires in British Columbia this year were terrible and the amount of bureaucracy that we had to endure was unrelenting. My claim with Square One was straightforward, quick and unquestioned which was refreshing. It was not a large claim, but it meant a lot to me and I for one would recommend this company as your first choice when shopping for home insurance. - Robin S. from Moyie, BC on Feb 15, 2018
Response: Hi, Robin. Thank you so much for sharing your experience with the claims process. The team will be very happy to hear your experience was refreshing. Regards, Aneel Mattu, Digital Marketing Specialist.
The process is really easy, even for a field I need help on (I did not live in Canada or USA before, so I had trouble with previous address) I called the support number and they helped me to solve the issue very fast. You choose your coverage and know exactly how much you are paying for each option. However there are some coverage I did not want to have and, even though I choose not to have it, they included a minimum value (such as if something happen to my house I will stay with friends and requested no support from the insurance, still they added $5,000 and charged me $2.05 per month). - Daniel M. from Calgary, AB on Feb 15, 2018
Response: Thank you for taking the time to share your feedback, Daniel. There are certain coverages that are mandatory for most home insurance policies in Canada, this includes the coverage you referenced - additional living expenses. This is so you still have some coverage in the event that you can not live with friends and family right away. That said, it's nice knowing you were able to choose the minimum coverage amount. Thank you again for the feedback and welcome to Square One. Regards, Aneel Mattu, Digital Marketing Specialist.
Adnan was excellent! Very professional, courteous and efficient. I am very happy with how he handled my questions and helped me purchase my policy. Highly recommended! - Isabelle A. from East Gwillimbury, ON on Feb 14, 2018
Response: Adnan will be so pleased to hear that, Isabelle. Thank you so much for sharing your feedback and for recommending Square One. Cheers! Aneel Mattu, Digital Marketing Specialist
I just took out tenants insurance. The online application form was easy to use. I called the helpline with one quick question which was answered immediately. - Julia B. from Toronto, ON on Feb 14, 2018
Response: The agents will be thrilled to hear that, Julia. Thank you for the review and welcome to Square One. Cheers, Aneel Mattu, Digital Marketing Specialist.
Square One Insurance Services855.331.69331410-650 W Georgia StVancouverBC, V6B 4N8Canada4.85.055155515First-time shopper. The agent was very helpful and knowledgeable. He answered all my questions with great advice. The process was fast with an amazing quote. Highly satisfied with
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 8:30 am - 5:30 pm (Mon - Sat). Whichever option you choose, it will take less than 15 minutes to get a quote.