Wondering what people are saying about us? A total of 5,692 customer reviews have been submitted directly to us and are available to you to read below. Or if you prefer, read reviews about us on the following websites by clicking the logos below:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
Write a review about us
If you’d like to write a review about us, simply click the button to expose the submission form. All reviews are moderated and posted once a response has been prepared.
Below you’ll find 6 video reviews and 5,692 written reviews from our customers. The written reviews can be filtered to show those related to sales and service or to claims.
They listen to you
Watch John S. from Tucson, AZ describe his service experience.
Easy to deal with
Watch Tanner F. from Vancouver, BC describe his claims experience.
Square One is just so simple
Watch Shelly B. from London, ON describe her service experience.
They really took care of us
Watch Sitar D. from Port Moody, BC describe her claims experience.
Made us feel comfortable
Watch Rohit S. from Calgary, AB describe his claims experience.
I would recommend them
Watch Maria C. from Fort McMurray, AB describe her claims experience.
I still haven't recieved the payment even though I was told it was mailed to me almost three weeks ago. Other than that, I am extremely satisfied overall. - Robert B. from Toronto, ON on Mar 19, 2018
Response: Hi, Robert. Thank you so much for reviewing your claims experience, the team will be pleased your learn you're satisfied. It's also nice knowing the team was able to get in contact with you in regards to your payment after this review. Regards, Aneel Mattu, Digital Marketing Specialist.
This is one of the easiest things I do every year. Square One makes it so easy. If you don't have tenant insurance, you need to get it. I have found them to be excellent to deal with as well - good customer service. - Paul B. from Vancouver, BC on Mar 17, 2018
Response: Thank you so much for continuing to choose Square One as your tenant insurance provider, Paul. And, thanks for taking the time to leave a review. Regards, Aneel Mattu, Digital Marketing Specialist.
Hopefully, they are doing honest business! - Moin T. from Scarborough, ON on Mar 17, 2018
Response: Hi, Moin. Thanks for taking the time to share your thoughts. If you ever have any questions about our processes, including how we handle claims, you can call 1.855.331.6933 or email email@example.com and an agent will be happy to assist. You can also read more about the claims process by visiting https://www.squareoneinsurance.com/support/claims-process/ and https://www.squareoneinsurance.com/reviews?filter=claims#user-submitted-reviews. Regards, Aneel Mattu, Digital Marketing Specialist.
Tried a half dozen online quotes that were anything but. This was straightforward, simple and easy. I wanted a no-nonsense basic tenant insurance package and Square One delivered. - Alexander M. from London, ON on Mar 16, 2018
Response: We're glad you decided to choose Square One as your tenant insurance provider, Alexander. Thank you for the review, Aneel Mattu, Digital Marketing Specialist.
Great user interface for buying an insurance policy.
A very nice user interface. I liked that they emailed the quote with a link to keep that quote active so I could return to it later. - Thomas C. from Ottawa, ON on Mar 16, 2018
Response: Hi, Thomas. It's nice knowing you liked the interface as well as the ability to continue a quote you started earlier. Thanks for sharing your thoughts and for choosing Square One. Cheers, Aneel Mattu, Digital Marketing Specialist.
Square One Insurance Services855.331.69331410-650 W Georgia StVancouverBC, V6B 4N8Canada4.85.056925692Sunny listened well to my concerns and promptly did as I requested. Very helpful and polite person.
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 8:30 am - 5:30 pm (Mon - Sat). Whichever option you choose, it will take less than 15 minutes to get a quote.