Wondering what people are saying about us? A total of 5,016 customer reviews have been submitted directly to us and are available to you to read below. Or if you prefer, read reviews about us on the following websites by clicking the logos below:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
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This was the first time I've ever made a claim on my house insurance and I was very pleased with the process. What I thought would be a headache was extremely easy and hassle-free! - Catherine M. from Vancouver, BC on Nov 22, 2017
Response: Hi, Catherine. Thank you so much for sharing your claims experience! The entire team will be delighted to hear you found the process easy and hassle-free. Regards, Aneel Mattu, Digital Marketing Specialist.
To be honest, nothing happened for this year. So, I didn't have to worry but for the service provided by the company, it was perfect. Thank you. - Carle A. from Vancouver, BC on Nov 22, 2017
Response: Hi, Carle. It's nice knowing you didn't need to submit a claim this year. Rest assured, should you ever need to submit a claim, the claims team is committed to helping you every step of the way.
I noticed about a 12% year to year increase. It seems really high compared to inflation, cost of living, etc. Incomes did not increase that much, by far. - Luchian T. from North Vancouver, BC on Nov 21, 2017
Response: Hi, Luchian. Thanks for the review. Regarding premium increases, it's common for home insurance rates to increase each year for all providers. The most common reason for premiums to increase is due to the large number of losses across Canada over the past year. If you have any questions regarding your rate, please feel free to contact us at 1.855.331.6933 or email@example.com and an agent will be more than happy to assist. Regards, Aneel Mattu, Digital Marketing Specialist.
Square One Insurance Services855.331.69331410-650 W Georgia StVancouverBC, V6B 4N8Canada4.85.050165016The wildfires in British Columbia this year were terrible and the amount of bureaucracy that we had to endure was unrelenting. My claim with Square One was straightforward, quick a
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