Wondering what people are saying about us? A total of 5,016 customer reviews have been submitted directly to us and are available to you to read below. Or if you prefer, read reviews about us on the following websites by clicking the logos below:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
Write a review about us
If you’d like to write a review about us, simply click the button to expose the submission form. All reviews are moderated and posted once a response has been prepared.
Below you’ll find 6 video reviews and 5,016 written reviews from our customers. The written reviews can be filtered to show those related to sales and service or to claims.
They listen to you
Watch John S. from Tucson, AZ describe his service experience.
Easy to deal with
Watch Tanner F. from Vancouver, BC describe his claims experience.
Square One is just so simple
Watch Shelly B. from London, ON describe her service experience.
They really took care of us
Watch Sitar D. from Port Moody, BC describe her claims experience.
Made us feel comfortable
Watch Rohit S. from Calgary, AB describe his claims experience.
I would recommend them
Watch Maria C. from Fort McMurray, AB describe her claims experience.
I've only been with Square One for a year but any interaction I've had has been great. The website is easy to use and I love that you can personalize your insurance. They give you many choices and the prices are reasonable. At least more reasonable than others I look at. I highly recommend. - Carolyn J. from Sherwood Park, AB on Aug 26, 2015
Response: Wow, thank you so much for this fantastic feedback. We're happy your first year with us has been great, and we're looking forward to making the next ones awesome as well. Aneel Mattu, Digital Marketing Coordinator
Was not placed on hold for too long and the staff was very patient and detailed in explaining the items on my insurance policy. I highly recommend their service. - Azz E. from Toronto, ON on Aug 26, 2015
Response: We've placed a huge emphasis on keeping our wait times as low as possible, no one likes being on hold. Thanks for telling us how we're doing. Aneel Mattu, Digital Marketing Coordinator
I was very pleased with all aspects of the service we received. Thanks. - John K. from North Hamilton, ON on Aug 26, 2015
Response: Rupert and Scott will be very pleased to hear! We're proud to say that our claims service matches that of our customer support, so thanks for letting us know. Aneel Mattu, Digital Marketing Coordinator
I found the agent very professional at explaining all the information in great detail. This is the first time that I was buying a policy so I had lots of questions and I got them all answered. - Zulqurnain A. from Scarborough, ON on Aug 26, 2015
Response: We're very lucky to have Dustin on our team, he'll be happy to hear you enjoyed talking with him. Aneel Mattu, Digital Marketing Coordinator
Both myself and my wife contacted Square One. Online was quick and easy, on the phone they were pleasant and helpful. Definitely recommend them to anyone we know who is looking for house insurance. - David W. from Mission, BC on Aug 25, 2015
Response: Thanks for the recommendation! We're happy to offer a consistent level of service over email, phone, and chat. Aneel Mattu, Digital Marketing Coordinator
Square One Insurance Services855.331.69331410-650 W Georgia StVancouverBC, V6B 4N8Canada4.85.050165016The wildfires in British Columbia this year were terrible and the amount of bureaucracy that we had to endure was unrelenting. My claim with Square One was straightforward, quick a
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 8:30 am - 5:30 pm (Mon - Sat). Whichever option you choose, it will take less than 15 minutes to get a quote.