Wondering what people are saying about us? A total of 5,852 customer reviews have been submitted directly to us and are available to you to read below. Or if you prefer, read reviews about us on the following websites by clicking the logos below:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
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You picked up where my previous insurer, who had 25 years of insurance premiums from me and not a single claim, dropped me. Canadian Direct, bad service. - Richard A. from Victoria, BC on May 4, 2016
Response: We're sorry you had a negative experience with one of our competitors, but at the same time it's exciting you found Square One. Thanks for giving us a chance to be your provider, Richard. Aneel Mattu, Digital Marketing Coordinator
We felt you handled our mother's claim exceptionally well especially waiving the deductible, this was much appreciated. We are doing our best to promote your company to friends and relatives. Thanks again for your great service. Blessings. - Bill S. from Vancouver, BC on May 4, 2016
Response: We're so happy you're pleased with the service your mother received during her claim. The claims team will be thrilled to hear she is happy with the process. Thank you so much for providing your feedback, Bill. Aneel Mattu, Digital Marketing Coordinator
So far this process has been easy. If I need to make a claim I will write another review. - Sarah S. from Vancouver, BC on May 4, 2016
Response: We're so pleased you found the process easy so far. You'll be happy to know you can expect the same level of ease if you ever submit a claim. If you'd like to read some reviews about our claims process, check out this link: https://www.squareoneinsurance.ca/reviews?filter=claims#user-submitted-reviews. Thanks for taking the time to leave some feedback, Sarah. Aneel Mattu, Digital Marketing Coordinator
This was a very easy process. I received a quote online, reviewed it and bought it. All the same day. The premiums are very affordable and covers everything tenants need for apartment insurance. - Jim M. from Toronto, ON on May 3, 2016
Response: That's so great to hear, Jim. Thanks for choosing Square One for your apartment insurance needs. Aneel Mattu, Digital Marketing Coordinator
Thank you for helping me select between different choices. - Junseok B. from Toronto, ON on May 3, 2016
Response: When it comes to choosing between multiple options, it can sometimes be overwhelming. It's great to hear we were able to help you through the process, Junseok. If you have any questions in the future, feel free to reach out and an agent will be happy to assist. Aneel Mattu, Digital Marketing Coordinator
The best of the best home insurance companies. I hope they will consider offering car insurance in the near future. - Hisham B. from Mississauga, ON on May 3, 2016
Response: Thank you so much for the compliment and for choosing Square One, Hisham. While we don't have any plans for entering the auto industry in the near future, it's definitely something we will consider as we grow. Aneel Mattu, Digital Marketing Coordinator
Square One Insurance Services855.331.69331410-650 W Georgia StVancouverBC, V6B 4N8Canada4.85.058525852Kevin is a true pleasure to work with! He is very professional, effective, knowledgeable and most importantly, genuinely cares about his customer. This is the first claim I have ev
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 8:30 am - 5:30 pm (Mon - Sat). Whichever option you choose, it will take less than 15 minutes to get a quote.