Wondering what people are saying about us? A total of 6,676 customer reviews have been submitted directly to us and are available to you to read below. Or if you prefer, read reviews about us on the following websites by clicking the logos below:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
Write a review about us
Click the button below to write a review about us. All review are moderated and posted with a response. Have a service concern? Learn about the options available to you.
Below you’ll find 9 video reviews and 6,676 written reviews from our customers. The written reviews can be filtered to show those related to sales and service or to claims.
The process was flawless
Watch Michael L. from Coquitlam, BC describe his claims experience.
They listen to you
Watch John S. from Tucson, AZ describe his service experience.
Square One is just so simple
Watch Shelly B. from London, ON describe her service experience.
Made us feel comfortable
Watch Rohit S. from Calgary, AB describe his claims experience.
Easy to deal with
Watch Tanner F. from Vancouver, BC describe his claims experience.
They really took care of us
Watch Sitar D. from Port Moody, BC describe her claims experience.
I would recommend them
Watch Maria C. from Fort McMurray, AB describe her claims experience.
They got the work done
Watch Mala T. from Toronto, ON describe her claims experience.
My experience was excellent
Watch Jessica L. from Vancouver, BC describe her sales experience.
Confusing at first.
But then quickly made sense! - Matthew G. from Vancouver, BC on Nov 3, 2016
Response: Glad to hear the process made sense, Matthew! I'd love to learn how we can improve so nothing is confusing at the beginning. If you'd like, please feel free to send an email to firstname.lastname@example.org. Thanks, Aneel Mattu, Digital Marketing Coordinator.
Excellent online service to update and mange the policy. - Shripad B. from Scarborough, ON on Nov 3, 2016
Response: It's your policy, you should be able to update and manage it when you need to and on your time. Thanks for the feedback about the online system, Shripad. Aneel Mattu, Digital Marketing Coordinator
Best insurance program by far. Took me 5 minutes in what normally takes at least a half hour to quote. - David D. from Hamilton, ON on Nov 3, 2016
Response: Creating a quote process that easy and quick to complete, but still covers the necessities, has been a goal since the beginning and we're always trying to improve. Thanks for letting us know it only took you 5 minutes to complete your quote, we really appreciate the feedback! Cheers, Aneel Mattu, Digital Marketing Coordinator.
Great customer service. The website was very easy to navigate. - Avril S. from Toronto, ON on Nov 2, 2016
Response: Customer service has been, and always will be, a top priority. Thanks for the feedback about the support you received and for letting us know you enjoyed the website. Welcome to Square One, Avril. Aneel Mattu, Digital Marketing Coordinator
Highly recommend. - Yien F. from Burnaby, BC on Nov 2, 2016
Response: Thanks for the recommendations, Yien. It's also nice learning that you received a quick response from our agents. If you'd like to see some extra savings while recommending, please feel free to share your personalized URL found in your online account. Aneel Mattu, Digital Marketing Coordinator
Smooth process for both online and phone support. - Aqnus F. from Sudbury, ON on Nov 2, 2016
Response: Thanks for writing a review about the support you received, Anqus. You have you promise to keep the process smooth whether you contact us by phone, online, or both. Cheers, Aneel Mattu, Digital Marketing Coordinator.
Sandra and Nicole were both very personable and friendly. They took the time to clarify terms and wordings ensuring that I received an insurance policy that was tailored to my needs. Thanks again! - Rommel B. from Markham, ON on Nov 2, 2016
Response: Sandra and Nicole will be delighted to know that you enjoyed talking with them! Thanks for sharing your feedback about them both, and welcome to Square One. Aneel Mattu, Digital Marketing Coordinator
Would have given it five stars if there was more flexibility on the non-standard deductibles. - Shannon G. from Victoria, BC on Nov 1, 2016
Response: Hi Shannon, thank you for taking the time to share your experience. When it comes to the non-standard deductibles, you generally have four options to choose from for each. However, depending on several factors, including your property location, the number of options may change. Please feel free to call 1.855.331.6933 if you'd like to discuss your options further, an agent would be happy to help. Thanks for the feedback, Daniel Mirkovic, President + CEO.
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 8:30 am - 5:30 pm (Mon - Sat). Whichever option you choose, it will take less than 15 minutes to get a quote.