Wondering what people are saying about us? A total of 5,692 customer reviews have been submitted directly to us and are available to you to read below. Or if you prefer, read reviews about us on the following websites by clicking the logos below:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
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I was on hold with a competitor and surfing the net for insurance providers. I found this company, read some reviews, ordered and paid for my policy while still on hold with other company. Wow! I'm impressed so far! - David C. from Vanier, ON on Apr 19, 2016
Response: Wow indeed! While we're sorry to hear you had to be on hold with another provider for so long, we're happy you were able to complete everything online in such a short time. Thanks for becoming a customer. Aneel Mattu, Digital Marketing Coordinator
Took less than 15 minutes and I needed insurance for my place for tomorrow. Huge. - Andrew D. from Etobicoke, ON on Apr 19, 2016
Response: We're glad you found us and that we're able to come up in the clutch, Andrew. Please feel free to contact us at anytime and one of our agents will be more than happy to help. Thanks for sharing your feedback. Aneel Mattu, Digital Marketing Coordinator
Considering how expensive it is to live in Vancouver, it's great to know I'm covered with an affordable home insurance plan that I can tweak at anytime as my insurance needs change. Thanks! - Craig B. from North Vancouver, BC on Apr 18, 2016
Response: You're very welcome! With the housing market the way it is in Vancouver, we're happy we can offer an affordable and comprehensive home insurance option. Thanks for becoming a customer, Craig. Aneel Mattu, Digital Marketing Coordinator
Easy to buy, not sure what will happen if I need to claim. Will wait and see. - Qiuming W. from Richmond, BC on Apr 15, 2016
Response: Thanks for taking the time to share your experience, Qiuming. If you have any questions regarding the claims process, please feel free to read some claims related reviews here: https://www.squareoneinsurance.ca/reviews?filter=claims#user-submitted-reviews, or skim through our claims process here: https://www.squareoneinsurance.ca/support/claims-process/. Aneel Mattu, Digital Marketing Coordinator
Smooth, uncomplicated process to get a quote and to purchase. I spoke to Debbie and she was great. Clean, user-friendly website and policy prices are very competitive (saved over 50% from my last policy with a big bank). Hoping the level of service is as good for those needing to make a claim. - J.C. from Toronto, ON on Apr 14, 2016
Response: Congratulations on saving over 50%, it's amazing how much you can save when you only pay for what you own. Thanks for the feedback about Debbie and your reservations about the claims process. You'll be happy to know that our claims team is committed to keeping that high level of service, please feel free to read some claims related reviews here: https://www.squareoneinsurance.ca/reviews?filter=claims#user-submitted-reviews. Aneel Mattu, Digital Marketing Coordinator
Square One Insurance Services855.331.69331410-650 W Georgia StVancouverBC, V6B 4N8Canada4.85.056925692Sunny listened well to my concerns and promptly did as I requested. Very helpful and polite person.
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 8:30 am - 5:30 pm (Mon - Sat). Whichever option you choose, it will take less than 15 minutes to get a quote.