Wondering what people are saying about us? A total of 5,016 customer reviews have been submitted directly to us and are available to you to read below. Or if you prefer, read reviews about us on the following websites by clicking the logos below:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
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Pleasantly surprised. I very much enjoyed my experience dealing with a company that is human and that does things differently. - Martin Q. from Cornwall, ON on Sep 22, 2015
Response: Thanks for the feedback Martin. It's crazy to think that the industry took over 30 years to change, but we're happy to be the ones leading the charge. Aneel Mattu, Digital Marketing Coordinator
Quick, intuitive website. Hope to have a good experience should claims ever be needed. - Avinash D. from Toronto, ON on Sep 21, 2015
Response: Hi Avinash, I'm pleased to hear you found the website intuitive. You'll also be happy to know that our claims department takes pride in their level of customer service should you ever need to submit a claim. Aneel Mattu, Digital Marketing Coordinator
I recently submitted a claim with Square One. From the loss, to submission of my claim, to resolution and replacement of my bike took less than a week. I was able to get a new bike and get back to riding really quickly. Thanks for the great service! - William F. from Vancouver, BC on Sep 21, 2015
Response: That's great to hear! Scott was thrilled to learn you were happy with the whole process, especially the fact that you were able to get back on a bike within a week. Thanks for sharing. Aneel Mattu, Digital Marketing Coordinator
I needed to update my policy, It was so easy to complete online. Great. - Mark W. from Calgary, AB on Sep 20, 2015
Response: Ease of use is something important to all our customer, sometimes you don't want to call or chat to make a change. I'm glad you found updating your policy easy. Aneel Mattu, Digital Marketing Coordinator
Square One has a very easy application process which allows you to choose exactly the coverage you need while seeing the cost of each coverage in real time. It really is very helpful to know that the 'essential coverage' you want is costing $1 or $20 a month as you go along. As a result I managed to save $30 per month compared to my previous insurer. I just completed a review of my homes content and realized I was under-insured. I just logged in and changed it in minutes without the hassle of phoning an agent - that has been a source of inertia for me in the past which has delayed policy changes. As of yet I have made no claims so I can't say what this company is like when disaster strikes. - Brian R. from Thunder Bay, ON on Sep 19, 2015
Response: Brian, we couldn't be more pleased that you decided to become a Square One customer. And, congratulations on saving $30 a month, that really adds up. You'll also be pleased to know that our claims department continuously maintains a very high level of customer service, should you ever need to submit a claim. Aneel Mattu, Digital Marketing Coordinator
Square One Insurance Services855.331.69331410-650 W Georgia StVancouverBC, V6B 4N8Canada4.85.050165016The wildfires in British Columbia this year were terrible and the amount of bureaucracy that we had to endure was unrelenting. My claim with Square One was straightforward, quick a
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 8:30 am - 5:30 pm (Mon - Sat). Whichever option you choose, it will take less than 15 minutes to get a quote.