Wondering what people are saying about us? A total of 6,676 customer reviews have been submitted directly to us and are available to you to read below. Or if you prefer, read reviews about us on the following websites by clicking the logos below:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
Write a review about us
Click the button below to write a review about us. All review are moderated and posted with a response. Have a service concern? Learn about the options available to you.
Only thing is I don't know how your service is until I actually need it. I knock on wood that I don't need to use it but it keeps me wondering how good your service is or if you have any reviews from other users that ever used your service. - Leonardo C. from Burnaby, BC on Nov 28, 2016
Response: Hi Leonardo. Excellent question, the claims process is often the true litmus test for home insurance providers. You can read reviews from other customers who have gone through our claims process here: https://www.squareoneinsurance.ca/reviews?filter=claims#user-submitted-reviews. Our claims team is proud to offer the same level of you expect to receive when talking to our agents, and they'll be with you every step of the way should you ever need to submit a claim. Please don't hesitate to call or email us if you have any other questions. Thanks, Aneel Mattu, Digital Marketing Coordinator.
Super easy, no hassle of having to call to buy! Two thumbs-up. - Sarah-Rose C. from Surrey, BC on Nov 28, 2016
Response: Great to hear you took full advantage of the online system! You'll be pleased knowing that should you want to call in, you can expect the same level of service when talking with an agent. Thanks again, Aneel Mattu, Digital Marketing Coordinator.
Your website sucks. Despite numerous efforts, your system refused to accept the mailing address it provided. What's with that? - Bob S. from Toronto, ON on Nov 28, 2016
Response: Hi Bob, I'm sorry to hear you had a negative experience with the online system. It's surprising to hear we weren't able to accept your address, but that's something our team can look at fixing. Bob, if you're still interested in getting a quote, please don't hesitate to call 1.855.331.6933 and an agent will be more than happy to assist. Apologies again for the frustration, but thank you for letting us know. Regards, Aneel Mattu, Digital Marketing Coordinator.
This is so easy! - Nivit K. from Toronto, ON on Nov 27, 2016
Response: Buying insurance and accessing your policy doesn't need to be complicated anymore! So happy to hear you found the process easy to complete, Nivit. Welcome to Square One. Aneel Mattu, Digital Marketing Coordinator
It was actually very simple to do what I needed to do, it certainly saves a lot of time. Thank you. - Pearl M. from Calgary, AB on Nov 25, 2016
Response: Everyone has a busy schedule these days, and buying insurance shouldn't take you away from getting to what you need to do. Glad to hear you saved time by choosing Square One, Pearl. Aneel Mattu, Digital Marketing Coordinator
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 8:30 am - 5:30 pm (Mon - Sat). Whichever option you choose, it will take less than 15 minutes to get a quote.