Wondering what people are saying about us? Below you can read 8,545 customer reviews submitted directly to us, with an average rating of 4.7 out of 5. Or, you can read reviews about us on the following websites by clicking the logos:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
Write a review about us
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Below you’ll find 9 video reviews and 8,545 written reviews from our customers. The written reviews can be filtered to show those related to sales and service or to claims.
The process was flawless
Watch Michael L. from Coquitlam, BC describe his claims experience.
They listen to you
Watch John S. from Tucson, AZ describe his service experience.
Square One is just so simple
Watch Shelly B. from London, ON describe her service experience.
Made us feel comfortable
Watch Rohit S. from Calgary, AB describe his claims experience.
Easy to deal with
Watch Tanner F. from Vancouver, BC describe his claims experience.
They really took care of us
Watch Sitar D. from Port Moody, BC describe her claims experience.
I would recommend them
Watch Maria C. from Fort McMurray, AB describe her claims experience.
They got the work done
Watch Mala T. from Toronto, ON describe her claims experience.
My experience was excellent
Watch Jessica L. from Vancouver, BC describe her sales experience.
Easy and economical.
I liked the flexibility of different rates for different items as many other tenant insurance policies do not offer this. - David M. from North Vancouver, BC on Jan 15, 2018
Response: The customization aspect is definitely a popular part of the policy, David. We're glad you liked being able to customize your coverages to fit your needs. Thanks for sharing, Aneel Mattu, Digital Marketing Specialist.
We’ll see how it goes. - Kathleen M. from Victoria, BC on Jan 13, 2018
Response: Hi, Kathleen. Thank you for choosing Square One and for leaving a review. If you have any questions or concerns, please don't hesitate to contact us at 1.855.331.6933 or firstname.lastname@example.org and an agent will be happy to assist. Regards, Aneel Mattu, Digital Marketing Specialist.
Thank you for being available to help in a difficult situation. - Paul C. from Mississauga, ON on Jan 13, 2018
Response: Hi, Paul. Of course, an agent will be happy to assist you again should you have any questions or concerns in the future. Our office is open Monday to Saturday from 6:30 am to 6:30 pm PST. If you leave a message after hours or Sunday, we'll get back to you during the next business day. Regards, Aneel Mattu, Digital Marketing Specialist.
Great breakdown of policy and options. Really liked the customization of your policy. - Joshua K. from Toronto, ON on Jan 13, 2018
Response: You shouldn't have to pay to insure something you don't own, so it's nice knowing you liked the customization aspect. Thanks for writing a review, Joshua. Cheers, Aneel Mattu, Digital Marketing Specialist.
Square One has been my apartment insurance provider for five years. Their web tools are easy to use and I've had nothing but positive interactions with them via online chat and on the phone. - Lindsay S. from Vancouver, BC on Jan 12, 2018
Response: Hi, Lindsay. Thank you so much for continuing to choose Square One as your apartment insurance provider. We look forward to many more years! And, thanks for the feedback on your interactions with agents through the online chat tool and over the phone. All the best, Aneel Mattu, Digital Marketing Specialist.
Might be good, I just signed up. - Everett D. from Nanaimo, BC on Jan 11, 2018
Response: Fair enough, Everett. We look forward to exceeding your expectations! If you have any questions, please don't hesitate to contact us at email@example.com or 1.855.331.6933 and an agent will be happy to assist. Cheers, Aneel Mattu, Digital Marketing Specialist.
Square One Insurance Services855.331.69331410-650 W Georgia StVancouverBC, V6B 4N8Canada4.85.085458545Megan was amazing. She helped us get what we were looking for and we could not be happier. Thanks, Megan!
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 6:30 am - 6:30 pm (Mon - Sat). Whichever option you choose, it will take as little as 5 minutes to get a quote.