Wondering what people are saying about us? Below you can read 9,654 customer reviews submitted directly to us, with an average rating of 4.7 out of 5. Or, you can read reviews about us on the following websites by clicking the logos:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
Write a review about us
Click the button below to write a review about us. All review are moderated and posted with a response. Have a service concern? Learn about the options available to you.
I did not intend to purchase the policy! I wanted to change the payment from annual to monthly! Please do not process the annual payment on the credit card. - Sean I. from Calgary, AB on Jun 9, 2018
Response: Hi, Sean. Thanks for bringing that up. After reviewing your file, I'm pleased to learn that an agent was able to get in touch with you and assist with the matter. Regards, Aneel Mattu, Digital Marketing Specialist.
I appreciate the detail orientated reply and timely response in absence of other team members. Knowing you are taken care of by the friendly team who supports each other really makes me feel comfortable to go with Square One! Thank you. - Collihn Y. from West Vancouver, BC on Jun 7, 2018
Response: Hi, Collihn. It's nice knowing you appreciate the different call centre approach. Being able to talk to any agent at any time is something customers really appreciate. So, thanks for taking the time to add your feedback and share your thoughts. Cheers, Aneel Mattu, Digital Marketing Specialist.
Your online system made things so easy. When I had questions, Alan Senneker was extremely helpful through your online chat system. A discount was automatically given during payment. I will be recommending you to anyone who asks or needs tenant insurance. Thank you again! - Lee M. from Vancouver, BC on Jun 7, 2018
Response: That's fantastic news, Lee! Thank you for the recommendations and for sharing your thoughts on Alan and the online chat. Cheers, Aneel Mattu, Digital Marketing Specialist.
Angela was very pleasant and easy to understand over the phone. I am very pleased with the conversation we had and am thrilled everything was so easy. Thanks, Angela! - Theodora T. from San Francisco, CA on Jun 7, 2018
Response: Angela will be thrilled to learn you found her helpful over the phone, Theodora. Thank you for sharing! Regards, Aneel Mattu, Digital Marketing Specialist.
Square One Insurance Services855.331.69331410-650 W Georgia StVancouverBC, V6B 4N8Canada4.85.096549654Agents provide feedback quickly and make sure to not only directly answer your questions but bring up additional points to ensure you fully understand your policy.
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 6:30 am - 6:30 pm (Mon - Sat). Whichever option you choose, it will take as little as 5 minutes to get a quote.