Wondering what people are saying about us? A total of 5,692 customer reviews have been submitted directly to us and are available to you to read below. Or if you prefer, read reviews about us on the following websites by clicking the logos below:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
Write a review about us
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Below you’ll find 6 video reviews and 5,692 written reviews from our customers. The written reviews can be filtered to show those related to sales and service or to claims.
They listen to you
Watch John S. from Tucson, AZ describe his service experience.
Easy to deal with
Watch Tanner F. from Vancouver, BC describe his claims experience.
Square One is just so simple
Watch Shelly B. from London, ON describe her service experience.
They really took care of us
Watch Sitar D. from Port Moody, BC describe her claims experience.
Made us feel comfortable
Watch Rohit S. from Calgary, AB describe his claims experience.
I would recommend them
Watch Maria C. from Fort McMurray, AB describe her claims experience.
Apartment insurance made simple.
This was a very easy process. I received a quote online, reviewed it and bought it. All the same day. The premiums are very affordable and covers everything tenants need for apartment insurance. - Jim M. from Toronto, ON on May 3, 2016
Response: That's so great to hear, Jim. Thanks for choosing Square One for your apartment insurance needs. Aneel Mattu, Digital Marketing Coordinator
Thank you for helping me select between different choices. - Junseok B. from Toronto, ON on May 3, 2016
Response: When it comes to choosing between multiple options, it can sometimes be overwhelming. It's great to hear we were able to help you through the process, Junseok. If you have any questions in the future, feel free to reach out and an agent will be happy to assist. Aneel Mattu, Digital Marketing Coordinator
The best of the best home insurance companies. I hope they will consider offering car insurance in the near future. - Hisham B. from Mississauga, ON on May 3, 2016
Response: Thank you so much for the compliment and for choosing Square One, Hisham. While we don't have any plans for entering the auto industry in the near future, it's definitely something we will consider as we grow. Aneel Mattu, Digital Marketing Coordinator
I really appreciate how quickly I can access, make changes and ask questions about my home insurance policy. And it's one of the best options out there if you rent your home! - Tennille B. from Winnipeg, MB on May 2, 2016
Response: For something as important as insurance, you should be able to easily contact someone at any time! It's terrific to hear you found Square One to be a great choice for a renters policy, thanks for sharing! Aneel Mattu, Digital Marketing Coordinator
It was very quick and easy to change the policy to meet my needs! - Joseph K. from Toronto, ON on May 2, 2016
Response: Your circumstances can always change, so thanks for letting us know you appreciate the ability to change your policy depending on your needs. Welcome to Square One, Joseph. Aneel Mattu, Digital Marketing Coordinator
Website is easy to use, but call centre is a nightmare. I would have given up after calling your centre, but tried the website since I already have a policy with you. - Curt M. from Toronto, ON on May 2, 2016
Response: Hi Curt. While I'm pleased to hear you found the website easy to use, I'm sorry you had a less than enjoyable experience with the call centre. It looks like there may have been some connection problems, but we've looked into those and they should be fixed. If you have any other feedback about how we could have improved your phone call, please don't hesitate to email me at firstname.lastname@example.org. Again, our sincere apologies and thanks for the feedback. Aneel Mattu, Digital Marketing Coordinator
Thank you for having a great system where I can buy insurance online without any problem. - Rita P. from Brampton, ON on May 2, 2016
Response: It's our pleasure, Rita. Your feedback really shapes how we adjust the system in the future, so thank you so much for sharing your thoughts. Welcome to Square One. Aneel Mattu, Digital Marketing Coordinator
I have to give a 5 star review to your company and Dustin Ludwig for his amazing help. Very friendly, informative and helpful, explained everything to me. - George D. from Niagara Falls, ON on May 2, 2016
Response: Thanks for the feedback about Dustin and the service you received, George. Dustin is a rockstar and we're so happy to have him be a part of the team! Aneel Mattu, Digital Marketing Coordinator
Square One Insurance Services855.331.69331410-650 W Georgia StVancouverBC, V6B 4N8Canada4.85.056925692Sunny listened well to my concerns and promptly did as I requested. Very helpful and polite person.
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 8:30 am - 5:30 pm (Mon - Sat). Whichever option you choose, it will take less than 15 minutes to get a quote.