Wondering what people are saying about us? A total of 6,412 customer reviews have been submitted directly to us and are available to you to read below. Or if you prefer, read reviews about us on the following websites by clicking the logos below:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
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We have been with the same company for property insurance for over 10 years. When our insurance renewal was up, it seemed like it was too expensive. Also, their customer service was terrible, and the agent handling our renewal did not show any professional expertise. Out of frustration, we asked friends and relatives, and we found Square One. What a pleasant customer experience! Devon McGuire and her team were very professional and prompt in their responses. In the end, we bought the policy with a much lower premium, and we felt very good about the whole process. - Jeanie Y. from Burnaby, BC on Sep 28, 2016
Response: Hi Jeanie. While we're sorry to hear you had an unpleasant experience with your old provider, we're thrilled to learn you switched to Square One and that you enjoyed dealing with Devon. Thank you so much for the feedback about her and the team, we look forward to being your insurance provider for years to come. Thanks again, Aneel Mattu, Digital Marketing Coordinator.
I'm happy I chose Square One. They are very professional. - Ru B. from Mississauga, ON on Sep 28, 2016
Response: We're happy you chose Square One as well, Ru. There are several home insurance options out there, so we really appreciate you becoming a customer. Thanks, Aneel Mattu, Digital Marketing Coordinator.
I like the online steps. No confusing questions. - Mojtaba G. from North York, ON on Sep 28, 2016
Response: It's nice to hear that, Mojtaba. The online process is always being tweaked to make sure you only have to answer straightforward questions relevant to your living situation. Thanks for the feedback. Aneel Mattu, Digital Marketing Coordinator
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 8:30 am - 5:30 pm (Mon - Sat). Whichever option you choose, it will take less than 15 minutes to get a quote.