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7,279 customer reviews and counting

Wondering what people are saying about us? Below you can read 7,279 customer reviews submitted directly to us, with an average rating of 4.7 out of 5. Or, you can read reviews about us on the following websites by clicking the logos:


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A+ Rated by the BBB

Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:

  • Length of time we have been operating.
  • Low volume of complaints filed against us.
  • Quick response to, and resolution of, complaints.
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Learn what actual customers say about us

Below you’ll find 9 video reviews and 7,279 written reviews from our customers. The written reviews can be filtered to show those related to sales and service or to claims.

Easy.

Super simple.
- Bryce A. from Toronto, ON on Sep 8, 2018

Response: Glad to hear you found the process straightforward, Bryce. Thanks for taking the time to leave a review. Cheers, Dominic Croucher, Content Marketing Specialist.

Easy sign-up.

Easy sign-up process.
- Greg S. from Kamloops, BC on Sep 8, 2018

Response: Glad to hear you found it easy to sign up with Square One, Greg. Thanks for sharing your thoughts, and for the five-star review. All the best, Dominic Croucher, Content Marketing Specialist.

Five stars.

The process was very fast and clear and the telephone service queue was nonexistent, so getting the insurance was very fast indeed!
- Jakob W. from Vanier, ON on Sep 8, 2018

Response: Hi Jakob. Glad to hear that you were pleased with the speed of service you received. Thanks for taking the time to share your thoughts. Dominic Croucher, Content Marketing Specialist.

Smooth.

No issues.
- Brian R. from Toronto, ON on Sep 7, 2018

Response: Hi Brian. Glad to hear your experience with Square One was positive. Thanks for taking the time to share your thoughts, and for the five-star review. All the best, Dominic Croucher, Content Marketing Specialist.

Home insurance policy renewal online.

Easy to do and clear guidance.
- Henriette E. from Heritage Pointe, AB on Sep 7, 2018

Response: Glad to hear you found the process straightforward, Henriette. Thanks for taking the time to leave a review. All the best, Dominic Croucher, Content Marketing Specialist.

Awesome service.

Kathy is the sweetest agent. Very helpful.
- Maria J. from Toronto, ON on Sep 7, 2018

Response: Kathy will be thrilled to hear that you were pleased with the service you received, Maria. Thanks for taking the time to share your thoughts, and for the five-star review. All the best, Dominic Croucher, Content Marketing Specialist.

Five stars.

Adnan was very patient and clear explaining to me in detail what every clause meant. Thanks!
- Eugenia S. from Toronto, ON on Sep 7, 2018

Response: On behalf of Adnan, you're welcome, Eugenia! Glad to hear you were pleased with the service you received. Thanks for taking the time to write a review. Dominic Croucher, Content Marketing Specialist.

Very easy.

Very easy to use.
- Badshah I. from Surrey, BC on Sep 7, 2018

Response: Hi Badshah. Thanks for taking the time to share your thoughts on Square One, and for the five-star review. Glad to hear you found the process straightforward. Thanks again, Dominic Croucher, Content Marketing Specialist.

Great.

A very easy online service to use.
- Candy F. from Airdrie, AB on Sep 7, 2018

Response: Glad to hear you found the process straightforward, Candy. Thanks for taking the time to share your thoughts, and for the five-star review. All the best, Dominic Croucher, Content Marketing Specialist.

Great customer service.

Fantastic service, friendly, willing to help and no hold time!
- Ryan H. from Edmonton, AB on Sep 7, 2018

Response: Hi Ryan. Thanks for taking the time to review Square One. Glad to hear that you were pleased with both the quality and speed of service you received. Thanks again, Dominic Croucher, Content Marketing Specialist.

Home insurance review.

Fast and convenient process. Thanks a million.
- David S. from Edmonton, AB on Sep 7, 2018

Response: You're welcome, David! Glad to hear you were pleased with the speed and ease of the process. Thanks for taking the time to write a review. Cheers, Dominic Croucher, Content Marketing Specialist.

Quick and easy.

Took no time and it's great that you can personalize coverage depending on what you own.
- Shayna B. from Red Deer, AB on Sep 7, 2018

Response: Glad to hear you appreciate having the flexibility to customize your coverage, Shayna. Thanks for taking the time to share your thoughts, and for the five-star review. All the best, Dominic Croucher, Content Marketing Specialist.

Smooth and sweet.

A great price and a great website. Transaction was smooth transaction- took me less than 3 minutes to get everything set up. A+
- Tala A. from Vancouver, BC on Sep 7, 2018

Response: Hi Tala. Thanks for taking the time to leave a review. Glad to hear you were pleased both with the service and rate you received. Thanks again, Dominic Croucher, Content Marketing Specialist.

Great, easy service.

Easy process and good guidance on coverages.
- Aymen A. from Etobicoke, ON on Sep 7, 2018

Response: Glad to hear you found the process straightforward, Aymen. Thanks for taking the time to share your thoughts, and for the five-star review. All the best, Dominic Croucher, Content Marketing Specialist.

Insurance confirmation.

Helping.
- Sara S from Richmond, BC on Sep 6, 2018

Response: Hi Sara. I'm not quite sure what you mean by this. I've passed your information onto customer support and someone should be in touch with you shortly to confirm your insurance. Hope that helps. If you have any further questions feel free to contact us at 1.855.331.6933. Cheers, Dominic Croucher, Content Marketing Specialist.

Square One Insurance Services 855.331.6933 1410-650 W Georgia St Vancouver BC, ​​V6B 4N8 Canada 4.8 5.0 7279 7279 A painless experience!

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