Wondering what people are saying about us? A total of 6,150 customer reviews have been submitted directly to us and are available to you to read below. Or if you prefer, read reviews about us on the following websites by clicking the logos below:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
Write a review about us
Click the button below to write a review about us. All review are moderated and posted with a response. Have a service concern? Learn about the options available to you.
Awesome, reliable and inexpensive insurance. Their policies are straightforward and easy to navigate either on the phone or through their website. Customer service is also excellent in moments of stress when you need them most! - Juliana G. from Calgary, AB on May 18, 2018
Response: Thanks for the kind words, Juliana. So glad you had such a great Square One experience. Cheers, Henry Glazebrook, Content Marketing Specialist.
I spoke with Trim regarding having a home insurance policy with Square One. Thank you, Trim, for your professionalism, patience, and guidance through the process. I made the decision to change my home insurance to them after learning that the insurance provider l have been dealing with for years was more than doubling my monthly premiums, even though l have never made any claims. With Square One, l will be paying half the monthly premium that l have been paying, and $38 per month less than what the other provider was wanting to charge for the coming year. l look forward to many years with Square One. - Carolyn G. from Hamilton, ON on May 18, 2018
Response: Sounds like you had an especially stellar Square One experience, Carolyn. I'll be sure to pass along your review with Trim, who I'm sure will appreciate it. All the best, Henry Glazebrook, Content Marketing Specialist.
Reasonably priced and easy to set up for someone new to the rental market in Vancouver. Buying over the phone was easier than online due to how lovely and helpful Andy was. I would recommend Square One to others, but especially new arrivals or just new to renting. - Rebecca P. from Vancouver, BC on May 17, 2018
Response: So glad to hear you were so happy with our service, Rebecca. Glad we could help get your time in Vancouver started off on the right foot. Thanks for choosing Square One, Henry Glazebrook, Content Marketing Specialist.
Had to change to a different insurance provider when Square One slapped too many limitations on short-term rental years ago. Now their policy has been updated to reflect the new trend and I'm more than happy to come back to enjoy their competitive premium and efficient service. - Simon J. from Calgary, AB on May 17, 2018
Response: So great to hear we could earn your returned patronage, Simon. Thanks for the review, Henry Glazebrook, Content Marketing Specialist.
Good so far. However, we haven't had to make a claim as yet, so can't comment on the support we'd receive, or not receive, under those circumstances. - Diljit S. from Surrey, BC on May 16, 2018
Response: Thanks for the review, Diljit. If you'd like to learn more about our claims process, please feel free to visit www.squareoneinsurance.com/support/claims-process/. You can also read some claims related reviews by going to www.squareoneinsurance.com/reviews?filter=claims#user-submitted-reviews. Thanks again, Henry Glazebrook, Content Marketing Specialist.
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 8:30 am - 5:30 pm (Mon - Sat). Whichever option you choose, it will take less than 15 minutes to get a quote.