Wondering what people are saying about us? A total of 5,692 customer reviews have been submitted directly to us and are available to you to read below. Or if you prefer, read reviews about us on the following websites by clicking the logos below:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
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Like the automated process. Like the easy add and remove feature and the effect in policy price. Like the question and answer system. Like how when I called you already knew which policy this was related to probably just by my phone number. Like it all. Will use again if the prices are right. I tried some more extensive policies just to get an idea and it appeared more expensive than the policies I already have but if the prices are comparable I will use your service. - Ashkan T. from Vancouver, BC on May 18, 2016
Response: Thanks for taking the time to leave such a detailed review, Ashkan. And you're right, to make the process as easy as possible we try to match a policy using your phone number. Great to hear you appreciated it. Aneel Mattu, Digital Marketing Coordinator
Normally my address is hard for systems to locate. This site was excellent at finding locations and has a very user friendly interface. - Alexandra M. from Calgary, AB on May 18, 2016
Response: We're so pleased to hear you enjoyed the online system. It's also great to hear you were able to easily find your address. Thanks for choosing Square One. Aneel Mattu, Digital Marketing Coordinator
This process was a lot more effortless than I was anticipating. Easy to complete and I feel like I understand all the elements and options. - Luis T. from Vancouver, BC on May 18, 2016
Response: Fantastic to hear, Luis. If you ever want more information please don't hesitate to contact us and an agent will be more than happy to assist. You can also visit our resource centres here: https://www.squareoneinsurance.ca/advice-support/resource-centres. Aneel Mattu, Digital Marketing Coordinator
I needed to acquire content insurance for an apartment rental urgently. I found this process to be simple and user-friendly. The monthly premium I received was much less than what other companies were offering. - Natalie H. from North York, ON on May 17, 2016
Response: We're very glad to hear you were able to quickly find contents insurance at an affordable rate. Thanks for letting us know, Natalie. Aneel Mattu, Digital Marketing Coordinator
It was quick and easy to get a quote and sign up for home insurance. Signed up in a matter of minutes. - Avinash N. from Burnaby, BC on May 17, 2016
Response: You shouldn't need to spend all day trying to find and buy insurance, it's great to know you were able to complete everything in just minutes. Welcome to Square One, Avinash. Aneel Mattu, Digital Marketing Coordinator
Square One Insurance handles claims simply, quick and reasonable. But, Kendall Adjusters Inc. that represents Square One in Calgary handled the claim poorly, losing all evidence and the claim did not get information presented to the insurance company in a timely matter, or the information got lost. - Jack O. from Calgary, AB on May 16, 2016
Response: Hi Jack. I'm really sorry to learn about your frustrations with the handling adjuster. The member of our claims team with whom you spoke to on May 16 is following up with the adjuster. We will update you as soon as possible. Regards, Daniel Mirkovic, President + CEO.
Square One Insurance Services855.331.69331410-650 W Georgia StVancouverBC, V6B 4N8Canada4.85.056925692Sunny listened well to my concerns and promptly did as I requested. Very helpful and polite person.
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 8:30 am - 5:30 pm (Mon - Sat). Whichever option you choose, it will take less than 15 minutes to get a quote.