Wondering what people are saying about us? Below you can read 7,319 customer reviews submitted directly to us, with an average rating of 4.7 out of 5. Or, you can read reviews about us on the following websites by clicking the logos:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
Write a review about us
Click the button below to write a review about us. All review are moderated and posted with a response. Have a service concern? Learn about the options available to you.
Based on my experience buying a policy, so far so good. Best price I found online. Offered more coverage than other providers. Spoke to Shannon on the phone with a query and was very helpful, we completed it easily online. Also, the ability to send a confirmation letter to your landlord is great. - Etain S. from Toronto, ON on May 26, 2017
Response: Great to hear you enjoyed speaking with Shannon, Etain. Thanks for choosing Square One! Regards, Aneel Mattu, Digital Marketing Specialist.
Not sure about claim services. - Da K. from Toronto, ON on May 26, 2017
Response: Thanks for the review, Da. When it comes to our claims process, you'll be pleased to hear that the claims team is committed to helping you through every step. To learn more about the process, feel free to visit https://www.squareoneinsurance.ca/support/claims-process/. You can also read reviews from those who have been through the Square One claims process here: https://www.squareoneinsurance.ca/reviews?filter=claims#user-submitted-reviews. Regards, Aneel Mattu, Digital Marketing Specialist.
This was an amazing process from start to finish. Getting our policy setup for us for what we needed was super easy and the two questions I had were easily answered by fantastic agents both over the phone and by email. - Katrina L. from Coquitlam, BC on May 25, 2017
Response: Welcome to Square One, Katrina. Thank you so much providing some feedback about the service you received. Cheers, Aneel Mattu, Digital Marketing Specialist.
I've been with Square One for only a year and I've been happy about it. Now I'm moving and decided to stick with them. One of the agents, Igor, was great and so helpful. He explained everything I needed to know and most importantly in simple language. I've had a great experience for an amazing price. Totally recommend it to any tenant who is in need of tenant insurance! - Oleksandra B. from Toronto, ON on May 25, 2017
Response: Hi, Oleksandra. Thank you for continuing to choose Square One for your home insurance needs! Regards, Aneel Mattu, Digital Marketing Specialist.
I was pleasantly surprised that the signup process had a nice user experience and really made it easy to get my quote and subsequently, home insurance. Thanks! - Jonathan S. from Calgary, AB on May 25, 2017
Response: It's so nice to hear that, Jonathan. Thanks for letting us know you had an enjoyable online experience! Cheers, Aneel Mattu, Digital Marketing Specialist.
I had a deadline to meet to provide proof of my co-op insurance. This online application was very easy. I will recommend this to other members in my co-op. - Lisa R. from Pickering, ON on May 25, 2017
Response: Thank you so much for recommending Square One, Lisa. If you'd like to see some additional savings, please feel free to use your personalized URL found in your online account. Regards, Aneel Mattu, Digital Marketing Specialist.
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 6:30 am - 6:30 pm (Mon - Sat). Whichever option you choose, it will take less than 15 minutes to get a quote.