Wondering what people are saying about us? Below you can read 7,799 customer reviews submitted directly to us, with an average rating of 4.7 out of 5. Or, you can read reviews about us on the following websites by clicking the logos:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
Write a review about us
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Below you’ll find 9 video reviews and 7,799 written reviews from our customers. The written reviews can be filtered to show those related to sales and service or to claims.
The process was flawless
Watch Michael L. from Coquitlam, BC describe his claims experience.
They listen to you
Watch John S. from Tucson, AZ describe his service experience.
Square One is just so simple
Watch Shelly B. from London, ON describe her service experience.
Made us feel comfortable
Watch Rohit S. from Calgary, AB describe his claims experience.
Easy to deal with
Watch Tanner F. from Vancouver, BC describe his claims experience.
They really took care of us
Watch Sitar D. from Port Moody, BC describe her claims experience.
I would recommend them
Watch Maria C. from Fort McMurray, AB describe her claims experience.
They got the work done
Watch Mala T. from Toronto, ON describe her claims experience.
My experience was excellent
Watch Jessica L. from Vancouver, BC describe her sales experience.
Everything is explained well and the forms are easy to navigate. I can't imagine doing this another way. - Joseph M. from North Vancouver, BC on Aug 31, 2017
Response: Creating a seamless and easy online experience has been a priority from the beginning. So, thank you so much for sharing your thoughts, Joseph. Cheers, Aneel Mattu, Digital Marketing Specialist.
Got what I was looking for and what I expected. It's a pretty fair price for the service they provide! Kirsten was the person who called me to get everything sorted out and she was lovely. I appreciated her clarity and her charm! - Hayley S. from Kitchener, ON on Aug 30, 2017
Response: Kirsten will be so pleased to hear that, Hayley! Thanks for letting us know about the service she delivered over the phone. All the best, Aneel Mattu, Digital Marketing Specialist.
Excellent "pick and choose" insurance for your budget and protection needs. - Dilshad M. from Oshawa, ON on Aug 30, 2017
Response: Glad you liked the ability to customize your policy to meet your needs, Dilshad. Thanks for choosing Square One and for providing some feedback. Regards, Aneel Mattu, Digital Marketing Specialist.
This is my first time getting a quote and purchasing an insurance policy online. I found the process to be very simple and straightforward. I love the ability to choose what I want to be covered under the policy and the instant quote revisions that are available based on my choices. I'm hoping that there are no incidents due to when I have to submit a claim and when I do, fingers crossed, the process is as simple as getting the policy. - Girish N. from Toronto, ON on Aug 30, 2017
Response: Hi, Girish. Glad you enjoyed the online process and the dynamic nature of the quote flow. You'll be happy to learn that the claims team is committed to helping you every step of the way should you need to submit a claim. If you'd like to learn more about Square One claims process, you can do so by visiting https://www.squareoneinsurance.com/support/claims-process/. Thanks for leaving a review! Cheers, Aneel Mattu, Digital Marketing Specialist.
I spoke with Dustin over the phone and he was extremely helpful in switching my policies. It was a very thorough and clear process, and it only took 15 minutes! Really appreciate the effort made by Dustin. Five stars! - Merrhea T. from Burnaby, B.C. on Aug 30, 2017
Response: Thank you so much for sharing your feedback on Dustin, Mehrrhea. He'll be thrilled to learn that you appreciated the service he offered. Cheers, Aneel Mattu, Digital Marketing Specialist.
Super easy and straightforward. I managed and I hate doing anything online. - Meredith P. from Vancouver, BC on Aug 30, 2017
Response: Hi, Meredith. It's so nice to hear that you enjoyed the online process! Of course, if you'd like to talk to an agent over the phone you can always do so by calling 1.855.331.6933. Thanks for your feedback. Aneel Mattu, Digital Marketing Specialist
Easy to use and understand. - Kalen H. from Toronto, ON on Aug 30, 2017
Response: Hi, Kalen. You shouldn't have to fight through industry jargon to understand your policy. So it's nice knowing you found the process easy to complete and understand. Thanks for taking the time to leave a review. Cheers, Aneel Mattu, Digital Marketing Specialist.
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 6:30 am - 6:30 pm (Mon - Sat). Whichever option you choose, it will take as little as 5 minutes to get a quote.