Wondering what people are saying about us? A total of 6,150 customer reviews have been submitted directly to us and are available to you to read below. Or if you prefer, read reviews about us on the following websites by clicking the logos below:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
Write a review about us
Click the button below to write a review about us. All review are moderated and posted with a response. Have a service concern? Learn about the options available to you.
This was quick and easy. I went to an insurance agency in my new neighbourhood and faced technical questions I had no idea how to answer. I don't know how Square One's policy premium for me would compare with other insurers, but I'm assuming it's competitive. Thanks! - Lorne M. from Vancouver, BC on Aug 23, 2016
Response: We're glad you gave Square One a shot, Lorne. By only insuring property that you own, you will most likely see significant savings compared to the traditional packaged approach. If you have any questions during the process, please don't hesitate to contact an agent either by phone or online chat. Thanks! Aneel Mattu, Digital Marketing Coordinator
A friend likes to deal with you. But down the road, I would like the payment taken out on the first of every month. Thanks, Gerd. - Gerd L. from Toronto, ON on Aug 23, 2016
Response: Hi Gerd, glad to hear your friend likes working with Square One. We look forward to working with you for years to come as well. Regarding your payment options, once you'd like to change the date to the first of every month please feel free to call an agent at 1.855.331.6933 and they'd be happy to assist. Aneel Mattu, Digital Marketing Coordinator
Easy steps, really good quote, and hopefully no problems in the future! Thank you! - Alena S. from North York, ON on Aug 22, 2016
Response: Thanks for choosing Square One, Alena! You can rest assured that in the event of a claim, our team will be with you every step of the way. Feel free to read some claims related reviews here: https://www.squareoneinsurance.ca/reviews?filter=claims#user-submitted-reviews. Cheers, Aneel Mattu, Digital Marketing Coordinator.
I like your online quote builder. I could create and modify the quote myself instead of waiting on the phone for hours. Great work! - Tanveer K. from Etobicoke, ON on Aug 22, 2016
Response: You shouldn't have to spend all day finding and buying home insurance, so we're pleased you did everything on your own time. Thanks for taking the time to write this review, Tanveer. Aneel Mattu, Digital Marketing Coordinator
So easy and the price is reasonable. - Lucius W. from Burnaby, BC on Aug 22, 2016
Response: Making sure you have a smooth online experience is so important, so thanks for sharing your thoughts. And, it's great to hear you like your rate, Lucius. Aneel Mattu, Digital Marketing Coordinator
Thank you for the amazing service during my claim.
I am truly thankful for the amazing service and care shown to us during this claim. Right from the time of the Fort McMurray wildfire until completion I have had the highest respect for Square One! The service was always friendly, fast, and satisfying. I have already recommended Square One to several people for these reasons. Thanks, Square One! - Val L. from Fort McMurray, AB on Aug 22, 2016
Response: Hi Val, we're so pleased to hear you had a smooth claims experience. We're sorry you experienced the Fort McMurray wildfire firsthand, but it's nice to hear you enjoyed the service you received from the team. I'll be sure to pass your words along to them. All the best, Aneel Mattu, Digital Marketing Coordinator.
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 8:30 am - 5:30 pm (Mon - Sat). Whichever option you choose, it will take less than 15 minutes to get a quote.