Wondering what people are saying about us? A total of 5,104 customer reviews have been submitted directly to us and are available to you to read below. Or if you prefer, read reviews about us on the following websites by clicking the logos below:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
Write a review about us
If you’d like to write a review about us, simply click the button to expose the submission form. All reviews are moderated and posted once a response has been prepared.
Below you’ll find 6 video reviews and 5,104 written reviews from our customers. The written reviews can be filtered to show those related to sales and service or to claims.
They listen to you
Watch John S. from Tucson, AZ describe his service experience.
Easy to deal with
Watch Tanner F. from Vancouver, BC describe his claims experience.
Square One is just so simple
Watch Shelly B. from London, ON describe her service experience.
They really took care of us
Watch Sitar D. from Port Moody, BC describe her claims experience.
Made us feel comfortable
Watch Rohit S. from Calgary, AB describe his claims experience.
I would recommend them
Watch Maria C. from Fort McMurray, AB describe her claims experience.
Simple, thorough and I was able to complete in minutes.
Would definitely recommend Square One to anyone needing insurance. - Kristen E. from Vancouver, BC on Nov 26, 2015
Response: We couldn't be any happier, thanks for the recommendations! If you'd like more savings, you can share your personalized URL found in your online account. Aneel Mattu, Digital Marketing Coordinator
Your customer service representative, Dustin, provided wonderful service. - Atif H. from Calgary, AB on Nov 25, 2015
Response: Thanks for the feedback on Dustin, customers always comment on how his service is above what is normally expected. He'll be happy hearing you enjoyed talking with him. Aneel Mattu, Digital Marketing Coordinator
Superb service! Makes life's headaches just disappear.
Thank you for providing an easy one stop shop with all the details, particulars and payment options available for such easy comparison and purchase. Looking forward to a very long relationship. - Shelley B. from London, ON on Nov 22, 2015
Response: Thank you so much for the excellent feedback, Shelley. Hearing that you appreciated having everything in one place is great, and we look forward to a very long relationship as well. Aneel Mattu, Digital Marketing Coordinator
After I got over the hurdle of entering my new address everything went smoothly. The address suggestion popup hides the data field so that one can not see what is being typed. Cut and paste was the work around of choice. - Katherine H. from Vancouver, BC on Nov 22, 2015
Response: While I'm pleased you found a work around, I'm sorry you had to cut and paste. This is something we'll look into right away so we can improve the quote experience, thanks for letting us know. Aneel Mattu, Digital Marketing Coordinator
I was pleasantly surprised at how responsive and helpful Square One were to deal with. Quotes were quickly provided, questions promptly responded to, and the online quote process was easy to understand. - Simon R. from North York, ON on Nov 21, 2015
Response: It's fantastic to hear that everything went smoothly and you had a great experience. We're looking forward being your home insurance provider for years to come. Aneel Mattu, Digital Marketing Coordinator
Very friendly and patient over the phone. Devon was the phone operator and she was warm and welcoming. Price is affordable, with extensive coverage. Website is intuitive and easy to navigate. - Heera S. from Vancouver, BC on Nov 20, 2015
Response: Devon is an all-star, she'll be very pleased to hear that she was able to help you find affordable and extensive coverage. Aneel Mattu, Digital Marketing Coordinator
Square One Insurance Services855.331.69331410-650 W Georgia StVancouverBC, V6B 4N8Canada4.85.051045104The wildfires in British Columbia this year were terrible and the amount of bureaucracy that we had to endure was unrelenting. My claim with Square One was straightforward, quick a
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 8:30 am - 5:30 pm (Mon - Sat). Whichever option you choose, it will take less than 15 minutes to get a quote.