Wondering what people are saying about us? A total of 6,412 customer reviews have been submitted directly to us and are available to you to read below. Or if you prefer, read reviews about us on the following websites by clicking the logos below:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
Write a review about us
Click the button below to write a review about us. All review are moderated and posted with a response. Have a service concern? Learn about the options available to you.
Below you’ll find 9 video reviews and 6,412 written reviews from our customers. The written reviews can be filtered to show those related to sales and service or to claims.
The process was flawless
Watch Michael L. from Coquitlam, BC describe his claims experience.
They listen to you
Watch John S. from Tucson, AZ describe his service experience.
Square One is just so simple
Watch Shelly B. from London, ON describe her service experience.
Made us feel comfortable
Watch Rohit S. from Calgary, AB describe his claims experience.
Easy to deal with
Watch Tanner F. from Vancouver, BC describe his claims experience.
They really took care of us
Watch Sitar D. from Port Moody, BC describe her claims experience.
I would recommend them
Watch Maria C. from Fort McMurray, AB describe her claims experience.
They got the work done
Watch Mala T. from Toronto, ON describe her claims experience.
My experience was excellent
Watch Jessica L. from Vancouver, BC describe her sales experience.
Quick and easy online.
Very straightforward questions. Quick to complete and the added benefit of a toll-free number to call for further explanation if required. Excellent hours of operation as well. - Rob C. from Lethbridge, AB on Oct 14, 2016
Response: Our hours of operation have expanded over time to better suit the needs of Canadians coast to coast. It's nice knowing you were able to take advantage of them. Thanks for choosing Square One, Rob. Aneel Mattu, Digital Marketing Coordinator
Very easy to navigate. - Miriam G. from Vancouver, BC on Oct 13, 2016
Response: The website and quote flow were recently redesigned to make both easier to navigate. It's so nice to hear your feedback, Miriam, we're pleased you had an enjoyable online experience. Welcome to Square One! Aneel Mattu, Digital Marketing Coordinator
Great customer service and affordable rates! - Emma M. from Toronto, ON on Oct 13, 2016
Response: Thank you so much for the feedback about the customer service you received, Emma. And, nice to hear you like your rate. If you'd like to see additional savings, please feel free to share your personalized URL found in your online account. Cheers, Aneel Mattu, Digital Marketing Coordinator.
Great service from Hiruni! - Reshmi B. from Scarborough, ON on Oct 13, 2016
Response: Hiruni is an all-star! She was delighted to hear that you liked the service she delivered, and really appreciated you taking the time to write this review. Thanks, Reshmi! Aneel Mattu, Digitial Marketing Coordinator
I used to work for an insurance broker. I found the website easy to use. I called and asked lots of questions and found the representative knowledgeable and polite. So far an excellent experience, I saved $400. Let's hope if I ever have to make a claim it's this easy. - Sharon R. from Fort St. John, BC on Oct 11, 2016
Response: It's always nice to hear from other professionals in the insurance industry, so thank you for the feedback, Sharon. If you want to learn more about the claims process, please feel free to visit https://www.squareoneinsurance.ca/support/claims-process/ or https://www.squareoneinsurance.ca/reviews?filter=claims#user-submitted-reviews to read some claims related reviews. Regards, Aneel Mattu, Digital Marketing Coordinator.
Very professional flow to the website. - Juan C. from Calgary, AB on Oct 11, 2016
Response: Creating a smooth process that is easy to complete has been a goal since day one, so thanks for letting us know your thoughts on the system. Welcome to Square One, Juan. Aneel Mattu, Digital Marketing Coordinator
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 8:30 am - 5:30 pm (Mon - Sat). Whichever option you choose, it will take less than 15 minutes to get a quote.