Wondering what people are saying about us? Below you can read 7,782 customer reviews submitted directly to us, with an average rating of 4.7 out of 5. Or, you can read reviews about us on the following websites by clicking the logos:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
Write a review about us
Click the button below to write a review about us. All review are moderated and posted with a response. Have a service concern? Learn about the options available to you.
What a great departure from the poor service I have received from our existing big name insurance provider. Never again. Thank you, Square One. - Chris M. from Ottawa, ON on Sep 7, 2017
Response: The agents will be so thrilled the hear that, Chris! Thanks for taking the time to let us know about the service you received and welcome to Square One! Cheers, Aneel Mattu, Digital Marketing Specialist.
Very simple online navigation. Lots of choices. Good price. Was recommended to me, would recommend to others. - Damien S. from Ottawa, ON on Sep 7, 2017
Response: Hi, Damien. Glad to hear that and thanks for the recommendations. If you'd like to see some additional savings, feel free to share your personalized URL found in your online account. Cheers, Aneel Mattu, Digital Marketing Specialist.
Although, what really matters is how an insurance provider handles a claim (after all, that's why we buy insurance), buying this insurance policy was absolutely great. Whoever designed this program did a fabulous job! It was very easy to use and navigate! Plus, prices are very competitive! - Mario A. from Chilliwack, BC on Sep 6, 2017
Response: Glad you liked the process, Mario! And, you're absolutely right - the true litmus test of any insurance provider is their claims process. If you'd like to read some reviews from customers who have submitted a claim, you can do so here: https://www.squareoneinsurance.com/reviews?filter=claims#user-submitted-reviews. And, you can learn more about the Square One claims process by visiting https://www.squareoneinsurance.com/support/claims-process/. Regards, Aneel Mattu, Digital Marketing Specialist.
It was very easy to deal with the adjuster, he was very friendly and understanding. The claim was settled in no time. My only hope and worry is that my premium doesn't go up. - Sayeed S. from Brampton, ON on Sep 6, 2017
Response: Hi, Sayeed. Thanks for taking the time to share your claims experience. The entire time will be pleased to hear it was positive. When it comes to your premium, you can expect a 5-25% increase as the claims-free discount no longer applies. However, you'll be pleased to learn that you'll start to receive that discount again in three years time. Regards, Aneel Mattu, Digital Marketing Specialist.
Simple and efficient. Didn't take too long. - Edwin W. from North York, ON on Sep 5, 2017
Response: Home insurance doesn't need to be complicated anymore. It's nice knowing you found the process easy to complete, Edwin. Thanks for sharing. Regards, Aneel Mattu, Digital Marketing Specialist.
I received my policy renewal invoice from my former insurance provider. By spending 20 minutes online with Square One, I was able to get both more coverage and a lower total cost for a new tenant policy. Now, that's what I call a win-win situation! - Andre C. from Ottawa, ON on Sep 5, 2017
Response: It's so nice knowing you were able to save money and get better coverage after you switched to Square One! Thank you so much for sharing your experience, Andre. Cheers, Aneel Mattu, Digital Marketing Specialist.
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 6:30 am - 6:30 pm (Mon - Sat). Whichever option you choose, it will take as little as 5 minutes to get a quote.