Wondering what people are saying about us? A total of 6,412 customer reviews have been submitted directly to us and are available to you to read below. Or if you prefer, read reviews about us on the following websites by clicking the logos below:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
Write a review about us
Click the button below to write a review about us. All review are moderated and posted with a response. Have a service concern? Learn about the options available to you.
Below you’ll find 9 video reviews and 6,412 written reviews from our customers. The written reviews can be filtered to show those related to sales and service or to claims.
The process was flawless
Watch Michael L. from Coquitlam, BC describe his claims experience.
They listen to you
Watch John S. from Tucson, AZ describe his service experience.
Square One is just so simple
Watch Shelly B. from London, ON describe her service experience.
Made us feel comfortable
Watch Rohit S. from Calgary, AB describe his claims experience.
Easy to deal with
Watch Tanner F. from Vancouver, BC describe his claims experience.
They really took care of us
Watch Sitar D. from Port Moody, BC describe her claims experience.
I would recommend them
Watch Maria C. from Fort McMurray, AB describe her claims experience.
They got the work done
Watch Mala T. from Toronto, ON describe her claims experience.
My experience was excellent
Watch Jessica L. from Vancouver, BC describe her sales experience.
Easy online setup and good rate.
Getting a quote and purchasing a policy online was simple, quick, and easy. The monthly rate is better than almost all other brokers I approached and better than what I was paying through my previous broker. - Thomas C. from Calgary, AB on Oct 21, 2016
Response: Thanks for sharing your feedback, Thomas. It's nice to hear the rate you received from Square One was better than most, and that you're now saving money compared to your previous provider. Cheers, Aneel Mattu, Digital Marketing Coordinator.
Called to ask for help and the agent was very friendly and helpful. - Hause L. from Toronto, ON on Oct 21, 2016
Response: Our team will be delighted to hear that, Hause. Thanks for leaving a review about the service you received, and please don't hesitate to get in touch should you have any questions in the future. Cheers, Aneel Mattu, Digital Marketing Coordinator.
Very easy to update my file. - Glenda K. from Toronto, ON on Oct 21, 2016
Response: You should be able to update certain aspects of your policy whenever you please, it's your policy after all! Glad to hear it was an easy process, Glenda. Aneel Mattu, Digital Marketing Coordinator
Incredibly easy, 7 minutes and I had purchased a policy! - Sarah W. from Georgetown, ON on Oct 20, 2016
Response: That's fantastic! The average time it takes someone to get a quote through the online system is 8 minutes and 20 seconds, so nicely done! Thanks for taking the time to write this review, Sarah. Aneel Mattu, Digital Marketing Coordinator
I was referred to Square One by my brother, and I can say I was not disappointed with the ease of service provided. I really like the online interface and the ability to see all parts of the policy clearly. Additionally, I contacted your customer service twice and didn't have to wait at all to have my questions clearly answered. Thank you, I will for sure refer Square One to anyone looking to purchase insurance. - Touraj M. from Coquitlam, BC on Oct 20, 2016
Response: We're so happy your brother referred you to Square One, Touraj. And, it's nice knowing you didn't have to wait when contacting our call centre. As referrals mean so much, we can't thank you enough for recommending Square One to others. If you'd like to see some additional savings, please feel free to share your personalized URL found in your online account. Cheers, Aneel Mattu, Digital Marketing Coordinator.
Great service so far. - Dave R. from Toronto, ON on Oct 20, 2016
Response: You have our promise to continue to offer great service, no matter how you get in touch with us. Dave, if you ever feel the service you receive isn't up to par, please don't hesitate to reach out and we'll make it right. Thanks for letting us know your thoughts and for becoming a customer. Aneel Mattu, Digital Marketing Coordinator
This is probably the best service online, very fast and easy. It walks you through step-by-step. Very satisfied! - Rah H. from Etobicoke, ON on Oct 20, 2016
Response: Finding and buying insurance should be a quick and easy process, so we're glad you found Square One's online service easy to use! Thanks for letting us know, Rah. Aneel Mattu, Digital Marketing Coordinator
Great process to get a quote and sign up, seems to be the cheapest in town here on the island. - Muriel B. from Victoria, BC on Oct 19, 2016
Response: Happy to hear that Square One is the most competitive option on the island, Muriel. Thanks for becoming a customer, we look forward to being your provider for years to come. Aneel Mattu, Digital Marketing Coordinator
Very good user interface! I wish more websites were this clear. - Eric W. from New Westminster, BC on Oct 19, 2016
Response: You'll be happy to learn that the system's UI is constantly being updated to make the process as easy and clear as possible. Thanks for letting us know we're on track, Eric. Aneel Mattu, Digital Marketing Coordinator
This was a very simple and informative process. I really like being able to do it online and having access to see exactly what is included and what isn't! - Chris R. from Barrie, ON on Oct 18, 2016
Response: Excellent! Keeping the process as transparent as possible will always be a priority. It's important that you know what you're paying for, and how much you're paying. Thanks for sharing, Chris. Aneel Mattu, Digital Marketing Coordinator
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 8:30 am - 5:30 pm (Mon - Sat). Whichever option you choose, it will take less than 15 minutes to get a quote.