Wondering what people are saying about us? A total of 5,016 customer reviews have been submitted directly to us and are available to you to read below. Or if you prefer, read reviews about us on the following websites by clicking the logos below:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
Write a review about us
If you’d like to write a review about us, simply click the button to expose the submission form. All reviews are moderated and posted once a response has been prepared.
Below you’ll find 6 video reviews and 5,016 written reviews from our customers. The written reviews can be filtered to show those related to sales and service or to claims.
They listen to you
Watch John S. from Tucson, AZ describe his service experience.
Easy to deal with
Watch Tanner F. from Vancouver, BC describe his claims experience.
Square One is just so simple
Watch Shelly B. from London, ON describe her service experience.
They really took care of us
Watch Sitar D. from Port Moody, BC describe her claims experience.
Made us feel comfortable
Watch Rohit S. from Calgary, AB describe his claims experience.
I would recommend them
Watch Maria C. from Fort McMurray, AB describe her claims experience.
Great service from our adjuster.
Elicia Holt, who was my adjuster, was fantastic and really went the extra mile for me. I'm so appreciative of the great service she provided and Elicia's communication was perfect. For sure, I will use Square One again! - Julian C. from Richmond, BC on Nov 12, 2015
Response: It's great to hear that Elicia went above and beyond your expectations, Julian. Thanks for taking the time to write a review, and for continuing to be a customer. Aneel Mattu, Digital Marketing Coordinator
The website was very straightforward and easy to use. I was also able to understand what coverage was offered. - Joanne K. from Kitchener, ON on Nov 11, 2015
Response: Insurance wordings can get very complicated and difficult to understand, so it's great hearing that you appreciate our approach to keep the policies easy to read. Aneel Mattu, Digital Marketing Coordinator
I love the fact you can save a quote for later and they keep your historical quotes so it's easy to just purchase at a later time. Pleasant online experience! - Cathy O. from Vancouver, BC on Nov 10, 2015
Response: While getting a quote and purchasing can be done quickly, it's understood that sometimes it can't be completed in one sitting. Thanks for telling us you enjoyed that feature! Aneel Mattu, Digital Marketing Coordinator
Well done, everything was easy to read, navigate, and understand. I'm impressed with the website, excellent customer service over the phone, and timely follow-up emails! - Donna D. from Edmonton, AB on Nov 9, 2015
Response: Thanks for letting us know you enjoyed the website and customer service, welcome to Square One! Aneel Mattu, Digital Marketing Coordinator
Square One Insurance Services855.331.69331410-650 W Georgia StVancouverBC, V6B 4N8Canada4.85.050165016The wildfires in British Columbia this year were terrible and the amount of bureaucracy that we had to endure was unrelenting. My claim with Square One was straightforward, quick a
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 8:30 am - 5:30 pm (Mon - Sat). Whichever option you choose, it will take less than 15 minutes to get a quote.