Wondering what people are saying about us? A total of 6,445 customer reviews have been submitted directly to us and are available to you to read below. Or if you prefer, read reviews about us on the following websites by clicking the logos below:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
Write a review about us
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Below you’ll find 9 video reviews and 6,445 written reviews from our customers. The written reviews can be filtered to show those related to sales and service or to claims.
The process was flawless
Watch Michael L. from Coquitlam, BC describe his claims experience.
They listen to you
Watch John S. from Tucson, AZ describe his service experience.
Square One is just so simple
Watch Shelly B. from London, ON describe her service experience.
Made us feel comfortable
Watch Rohit S. from Calgary, AB describe his claims experience.
Easy to deal with
Watch Tanner F. from Vancouver, BC describe his claims experience.
They really took care of us
Watch Sitar D. from Port Moody, BC describe her claims experience.
I would recommend them
Watch Maria C. from Fort McMurray, AB describe her claims experience.
They got the work done
Watch Mala T. from Toronto, ON describe her claims experience.
My experience was excellent
Watch Jessica L. from Vancouver, BC describe her sales experience.
Amazing quick response from customer service.
Highly recommend. - Yien F. from Burnaby, BC on Nov 2, 2016
Response: Thanks for the recommendations, Yien. It's also nice learning that you received a quick response from our agents. If you'd like to see some extra savings while recommending, please feel free to share your personalized URL found in your online account. Aneel Mattu, Digital Marketing Coordinator
Smooth process for both online and phone support. - Aqnus F. from Sudbury, ON on Nov 2, 2016
Response: Thanks for writing a review about the support you received, Anqus. You have you promise to keep the process smooth whether you contact us by phone, online, or both. Cheers, Aneel Mattu, Digital Marketing Coordinator.
Sandra and Nicole were both very personable and friendly. They took the time to clarify terms and wordings ensuring that I received an insurance policy that was tailored to my needs. Thanks again! - Rommel B. from Markham, ON on Nov 2, 2016
Response: Sandra and Nicole will be delighted to know that you enjoyed talking with them! Thanks for sharing your feedback about them both, and welcome to Square One. Aneel Mattu, Digital Marketing Coordinator
Would have given it five stars if there was more flexibility on the non-standard deductibles. - Shannon G. from Victoria, BC on Nov 1, 2016
Response: Hi Shannon, thank you for taking the time to share your experience. When it comes to the non-standard deductibles, you generally have four options to choose from for each. However, depending on several factors, including your property location, the number of options may change. Please feel free to call 1.855.331.6933 if you'd like to discuss your options further, an agent would be happy to help. Thanks for the feedback, Daniel Mirkovic, President + CEO.
Square One is the best choice for homeowners. Their quote is competitive, allowing me to maximize all deductibles to minimize cost and select what I want to cover. - N. J. from Victoria, BC on Oct 31, 2016
Response: Thanks for taking the time to share your thoughts, it's nice knowing you found Square One to be the best choice. Cheers, Aneel Mattu, Digital Marketing Coordinator.
Does not allow you to review and confirm details of the policy before buying. Need to dig around a bit to find a sample policy to review wordings. - Paul from Burnaby, BC on Oct 31, 2016
Response: Hi Paul, while we're pleased you're happy with your rate, we're sorry you had trouble reviewing the policy wordings before purchasing. At the end of the quote process, you do have the ability to download and review the wordings by clicking a link underneath your monthly premium. While the watermark on the document says "sample", all of the wordings applicable to your policy are there. And, we always send your policy wordings to you through email minutes after you purchase. Thank you for choosing Square One and we appreciate your feedback. Regards, Daniel Mirkovic, President + CEO.
I originally got a quote and asked my girlfriend to review it with me to make sure it is enough. I shortly forgot about the insurance but Square One reps called to give me a gentle reminder. - Eric A. from Ottawa, ON on Oct 31, 2016
Response: Everyone has a busy schedule so it's totally understandable to forget, that's why our agents do courtesy calls. Thanks for letting us know you appreciated the follow-up, Eric. Aneel Mattu, Digital Marketing Coordinator
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 8:30 am - 5:30 pm (Mon - Sat). Whichever option you choose, it will take less than 15 minutes to get a quote.