Wondering what people are saying about us? Below you can read 8,545 customer reviews submitted directly to us, with an average rating of 4.7 out of 5. Or, you can read reviews about us on the following websites by clicking the logos:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
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I prefer to do it in person, I hate doing it by phone but not it's not so bad online. Your website says "open," but when I walked to your office, the door was looked. Impossible to go to the elevator and reach your office. So, I hope this internet contract will be sufficient. - Marc P. from Vancouver, BC on Feb 10, 2018
Response: Hi, Marc. I'm sorry you were unable to access the building when you came to visit. The building our office is located in locks it's doors at 6:00 pm PST. As we're open until 6:30 pm PST, a Square One agent will be more than happy to greet you and walk you up to our office if call 1.855.331.6933 or email email@example.com. That said, you can rest assured that the policy documents you received online are the exact same as what you would have received in-person. If you have any questions, feel free to contact us and an agent will be more than happy to assist. Regards, Aneel Mattu, Digital Marketing Specialist.
Very easy to sign up. First time getting tenant insurance. I got quotes from almost every major bank, independent insurance companies, and CAA. This was the most comprehensive policy I found at a very reasonable price. I can't review any experience processing a claim, I've never done that. But buying the policy was a breeze. - Cara N. from North Vancouver, BC on Feb 9, 2018
Response: Thank you for reviewing the purchasing process, Cara. It's nice knowing you found Square One to be the most competitive. Regards, Aneel Mattu, Digital Marketing Specialist.
I'm a young mother of two and recently just got my first place. The agent was so helpful and friendly. I'm very pleased to be a new customer. It gives me so much peace of mind knowing I have my policy and can afford it without feeling stressed. - Kerry-Ann D. from Scarborough, ON on Feb 9, 2018
Response: Hi, Kerry-Ann. It's so nice knowing you're happy you chose Square One. We're pleased you like your policy and we look forward to being your provider for years to come. Cheers, Aneel Mattu, Digital Marketing Specialist.
Called to ask about the question on the online quoting process and they answered right away and were able to answer my question immediately. Easy online quoting system and simple to adjust the coverage that I needed! - Christopher T. from Surrey, BC on Feb 8, 2018
Response: Glad you liked the online quoting system, Christopher! Thank you for writing a review, Aneel Mattu, Digital Marketing Specialist.
Square One Insurance Services855.331.69331410-650 W Georgia StVancouverBC, V6B 4N8Canada4.85.085458545Megan was amazing. She helped us get what we were looking for and we could not be happier. Thanks, Megan!
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 6:30 am - 6:30 pm (Mon - Sat). Whichever option you choose, it will take as little as 5 minutes to get a quote.