Wondering what people are saying about us? Below you can read 7,839 customer reviews submitted directly to us, with an average rating of 4.7 out of 5. Or, you can read reviews about us on the following websites by clicking the logos:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
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Had a great experience working with the claims adjuster.
I had a great experience working with the claims adjuster as she was courteous and exhibited professionalism throughout the end-to-end claims process. She explained to me what was going to happen and also assisted in filing the necessary permit approval forms with the City to ensure the condition of the house was back to normal. I would recommend Square One to others who are looking for home insurance. The only comment I would make to improve the claims process would be the reduce the time it takes to complete the repairs. - Michael C. from Coquitlam, BC on Oct 3, 2017
Response: Hi, Michael. Thank you so much for sharing your feedback on your claims adjuster and the claims process. Your feedback helps maintain and improve the process, so it's greatly appreciated. Thanks again, Aneel Mattu, Digital Marketing Specialist.
Michael was very professional, informative, and friendly. The rates for renters insurance are very affordable. - DeAnn M. from Phoenix, AZ on Oct 2, 2017
Response: Michael will be thrilled to learn that you enjoyed dealing with him, DeAnn. Thank you for taking the time to share your feedback and welcome to Square One. Cheers, Aneel Mattu, Digital Marketing Specialist.
Happy with the process, I'd give four stars overall. The adjuster was good. - Jean M. from Vancouver, BC on Oct 2, 2017
Response: Hi, Jean. The claims team will be delighted to hear you had a good claims experience. Thank you for taking the time to share your feedback. Regards, Aneel Mattu, Digital Marketing Specialist.
Square One has been so easy to use. Updates and renewals are all online and easy to understand. - Dennis S. from Brantford, ON on Oct 1, 2017
Response: It's so nice knowing you liked the ability to update and renew your policy online, Dennis. Thanks for taking the time to share your thoughts. All the best, Aneel Mattu, Digital Marketing Specialist.
Good so far. - Rick W. from Toronto, ON on Sep 30, 2017
Response: Happy to hear that, Rick. If you have any questions, please don't hesitate to contact us at 1.855.331.6933 or firstname.lastname@example.org and a licensed agent will be more than happy to assit. Thanks, Aneel Mattu, Digital Marketing Specialist.
Buying insurance was a breeze with Square One. The site was intuitive and simple. - David C. from Vancouver, BC on Sep 30, 2017
Response: Buying home insurance should be easy these days, so it's nice knowing you liked the process. Thanks for taking the time to leave your feedback, David. Cheers, Aneel Mattu, Digital Marketing Specialist.
Very happy with my home insurance. It's better than my last insurance company and is cheaper! Helpful when I called for advice and treated me with great respect. - Irene C. from North York, ON on Sep 30, 2017
Response: Hi, Irene. Thank you for sharing your phone experience with one of our licensed agents, we're happy that you're happy. Regards, Aneel Mattu, Digital Marketing Specialist.
I liked the process of buying the insurance. Hopefully, the claims process is as nice. - Anton L. from Toronto, ON on Sep 29, 2017
Response: Hi, Anton. Thanks for sharing your thoughts. You'll be pleased to learn that the claims team is committed to helping you throughout the process should you need to submit a claim. If you'd like to read what customers who have been through the process are saying, you can do so here: https://www.squareoneinsurance.com/reviews?filter=claims#user-submitted-reviews. And, if you'd like to learn more about the claims process, you can do so by visiting https://www.squareoneinsurance.com/support/claims-process/. Regards, Aneel Mattu, Digital Marketing Specialist.
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 6:30 am - 6:30 pm (Mon - Sat). Whichever option you choose, it will take as little as 5 minutes to get a quote.