Wondering what people are saying about us? A total of 6,412 customer reviews have been submitted directly to us and are available to you to read below. Or if you prefer, read reviews about us on the following websites by clicking the logos below:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
Write a review about us
Click the button below to write a review about us. All review are moderated and posted with a response. Have a service concern? Learn about the options available to you.
The customer service personnel was very professional. I did not get too many calls. I did not feel pressured or harassed to buy this insurance policy. Professional service, I am very happy. - Dalia H. from York, ON on Nov 4, 2016
Response: It's so nice to learn that you found Wade, the agent you talked with, to be professional. He'll be happy knowing that you're pleased with the service he provided. Thanks for taking the time to write a review, and welcome to Square One. Aneel Mattu, Digital Marketing Coordinator
Fast, efficient, and cost-effective. - Darren S. from Vancouver, BC on Nov 4, 2016
Response: That's excellent news, Darren. Thanks for letting us know about your experience, we're happy you chose Square One for your home insurance needs. Cheers, Aneel Mattu, Digital Marketing Coordinator.
Always recommend Square One for any type of insurance. - Howard P. from White Rock, BC on Nov 3, 2016
Response: Recommendations mean a lot, so thank you so much for sharing Square One with your friends and family. Also, please feel free to share your personalized URL when you do so for some additional savings. Thanks again, Howard. Aneel Mattu, Digital Marketing Coordinator
Very helpful staff, both via phone and chat. The insurance premium is the cheapest we found! - Draha F. from Whistler, BC on Nov 3, 2016
Response: Our agents will be thrilled to hear that you found them helpful over the phone and through the chat. And, great to hear Square One was your most competitive option! Thanks for becoming a customer, Draha. Aneel Mattu, Digital Marketing Coordinator
But then quickly made sense! - Matthew G. from Vancouver, BC on Nov 3, 2016
Response: Glad to hear the process made sense, Matthew! I'd love to learn how we can improve so nothing is confusing at the beginning. If you'd like, please feel free to send an email to firstname.lastname@example.org. Thanks, Aneel Mattu, Digital Marketing Coordinator.
Excellent online service to update and mange the policy. - Shripad B. from Scarborough, ON on Nov 3, 2016
Response: It's your policy, you should be able to update and manage it when you need to and on your time. Thanks for the feedback about the online system, Shripad. Aneel Mattu, Digital Marketing Coordinator
Best insurance program by far. Took me 5 minutes in what normally takes at least a half hour to quote. - David D. from Hamilton, ON on Nov 3, 2016
Response: Creating a quote process that easy and quick to complete, but still covers the necessities, has been a goal since the beginning and we're always trying to improve. Thanks for letting us know it only took you 5 minutes to complete your quote, we really appreciate the feedback! Cheers, Aneel Mattu, Digital Marketing Coordinator.
Great customer service. The website was very easy to navigate. - Avril S. from Toronto, ON on Nov 2, 2016
Response: Customer service has been, and always will be, a top priority. Thanks for the feedback about the support you received and for letting us know you enjoyed the website. Welcome to Square One, Avril. Aneel Mattu, Digital Marketing Coordinator
Highly recommend. - Yien F. from Burnaby, BC on Nov 2, 2016
Response: Thanks for the recommendations, Yien. It's also nice learning that you received a quick response from our agents. If you'd like to see some extra savings while recommending, please feel free to share your personalized URL found in your online account. Aneel Mattu, Digital Marketing Coordinator
Smooth process for both online and phone support. - Aqnus F. from Sudbury, ON on Nov 2, 2016
Response: Thanks for writing a review about the support you received, Anqus. You have you promise to keep the process smooth whether you contact us by phone, online, or both. Cheers, Aneel Mattu, Digital Marketing Coordinator.
Sandra and Nicole were both very personable and friendly. They took the time to clarify terms and wordings ensuring that I received an insurance policy that was tailored to my needs. Thanks again! - Rommel B. from Markham, ON on Nov 2, 2016
Response: Sandra and Nicole will be delighted to know that you enjoyed talking with them! Thanks for sharing your feedback about them both, and welcome to Square One. Aneel Mattu, Digital Marketing Coordinator
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 8:30 am - 5:30 pm (Mon - Sat). Whichever option you choose, it will take less than 15 minutes to get a quote.