Wondering what people are saying about us? A total of 5,016 customer reviews have been submitted directly to us and are available to you to read below. Or if you prefer, read reviews about us on the following websites by clicking the logos below:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
Write a review about us
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Below you’ll find 6 video reviews and 5,016 written reviews from our customers. The written reviews can be filtered to show those related to sales and service or to claims.
They listen to you
Watch John S. from Tucson, AZ describe his service experience.
Easy to deal with
Watch Tanner F. from Vancouver, BC describe his claims experience.
Square One is just so simple
Watch Shelly B. from London, ON describe her service experience.
They really took care of us
Watch Sitar D. from Port Moody, BC describe her claims experience.
Made us feel comfortable
Watch Rohit S. from Calgary, AB describe his claims experience.
I would recommend them
Watch Maria C. from Fort McMurray, AB describe her claims experience.
Your site was easy to use and straightforward. Buying insurance isn't much fun but this was easier than I expected. Thanks. - Stacey G. from North Vancouver, BC on Dec 1, 2015
Response: It's completely understandable that purchasing insurance can be an unenjoyable experience, but we're very pleased to hear you were easily able to navigate the website and purchase your policy. Thanks for choosing Square One. Aneel Mattu, Digital Marketing Coordinator
Loved how easy it was. Just fill out the information and one, two, three you have a policy. - Kwok-Wai L. from Mississauga, ON on Nov 30, 2015
Response: Your insurance should be easy to purchase and manage, so it's great to hear you appreciated the process! Thanks for this great feedback and for choosing Square One. Aneel Mattu, Digital Marketing Coordinator
I'm very happy with your customer service, Igor helped me a lot. - Tron D. from North York, ON on Nov 30, 2015
Response: Thanks for the great feedback, Tron. Igor was thrilled to hear he was able to help, please don't hesitate to reach out at any time if you have any other questions. Aneel Mattu, Digital Marketing Coordinator
I was impressed with the amount of detail built into the process. I thought this was excellent considering it's an online quote and is complete within itself. For example, there is no need for any additional phone calls or follow up meetings. Good job. - Brian P. from Duncan, BC on Nov 30, 2015
Response: Thanks for the review, Brian. It's great to hear that you appreciate the ability to complete everything online and in your own time. Aneel Mattu, Digital Marketing Coordinator
Good experience overall with an agent calling to follow up after I had trouble signing in. One question though, do I qualify for the $10 credit if I purchase a second policy? - David C. from Richmond, BC on Nov 30, 2015
Response: Glad someone was able to assist you when trying to sign into your account. With regards to your question, that account credit is only available if you refer another person and they purchase a policy, and that's all available through your online account. Thanks for asking, David. Aneel Mattu, Digital Marketing Coordinator
The questions were easy to follow, all from home. - Karen M. from Little Current, ON on Nov 30, 2015
Response: Everyone should be able to buy insurance from the comfort of their own home, maybe even in a robe and slippers. Thanks for choosing Square One, Karen. Aneel Mattu, Digital Marketing Coordinator
The site was easy to use. Also, great response times from the representatives who were very thorough in their explanations. - Chris C. from Vancouver, BC on Nov 28, 2015
Response: No one likes hold times or waiting for a callback, glad to hear our representatives were able to get in touch with you and quickly explain everything. Aneel Mattu, Digital Marketing Coordinator
The quote system is really transparent and easy to use. You know exactly where your money is going. - Felix M. from Vancouver, BC on Nov 27, 2015
Response: Transparency couldn't be more important these days, so we're glad you appreciate the quote system and how you can interact with different coverages. Aneel Mattu, Digital Marketing Coordinator
Square One Insurance Services855.331.69331410-650 W Georgia StVancouverBC, V6B 4N8Canada4.85.050165016The wildfires in British Columbia this year were terrible and the amount of bureaucracy that we had to endure was unrelenting. My claim with Square One was straightforward, quick a
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 8:30 am - 5:30 pm (Mon - Sat). Whichever option you choose, it will take less than 15 minutes to get a quote.