Wondering what people are saying about us? A total of 5,016 customer reviews have been submitted directly to us and are available to you to read below. Or if you prefer, read reviews about us on the following websites by clicking the logos below:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
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I had a water pipe bust in our house and there was a lot of damage. I was surprised to see that even at 1am at night I got a call back from the adjuster who was ready to send somebody immediately for remedial work. The entire process from initial demolition to reconstruction was done very professionally and in a couple of months time I was back to where we were originally. I am pleased by the work done by Rupert Pong at the insurance company and the adjuster, Graham, for making the entire process smooth. I would highly recommend this insurance company to everyone. Thank you! - Ullah F. from Mississauga, ON on Dec 15, 2015
Response: Submitting a claim and going through the process can be a stressful time, so we're thrilled to hear that Rupert and Graham were able to make the entire process as smooth as possible. We're also pleased to let you know that you can expect that level of service at anytime, whether it be submitting a claim or calling an agent to ask a question. Thank you so much for the great feedback, Ullah. Aneel Mattu, Digital Marketing Coordinator
This was the simplest insurance application we've encountered. All the right questions and easy drop down responses to choose from. As well as very reasonable rates. - Anthony H. from Oshawa, ON on Dec 14, 2015
Response: Insurance can still be very detailed without being over-complicated, so we're very pleased to learn you appreciated the simplicity of our process. Thanks for taking the time to let us know, Anthony. Aneel Mattu, Digital Marketing Coordinator
Everything was quick, simple, easy, and informative. Website was intuitive to navigate. - Charlie T. from Vancouver, BC on Dec 10, 2015
Response: That's fantastic to hear, Charlie. We're continuously improving the website and quote system, so thanks for telling us we're heading in the right direction. Aneel Mattu, Digital Marketing Coordinator
The online software is perfect. Completely flexible with costs instantly displayed allowing for very easy customization. - Brooke N. from Riondel, BC on Dec 10, 2015
Response: Thanks for taking the time, Brooke. Having the ability to see exactly how much each coverage contributes to the premium is something many customers really appreciate, and we're glad to hear you do too! Aneel Mattu, Digital Marketing Coordinator
I never thought the process of buying condo insurance could be so smooth. Slick and intuitive website. - Stephen H. from Vancouver, BC on Dec 10, 2015
Response: Unfortunately, the insurance industry has been pretty slow to change how it operates, but we're happy to break the mold. Thanks for leaving a review and welcome to Square One. Aneel Mattu, Digital Marketing Coordinator
Square One Insurance Services855.331.69331410-650 W Georgia StVancouverBC, V6B 4N8Canada4.85.050165016The wildfires in British Columbia this year were terrible and the amount of bureaucracy that we had to endure was unrelenting. My claim with Square One was straightforward, quick a
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 8:30 am - 5:30 pm (Mon - Sat). Whichever option you choose, it will take less than 15 minutes to get a quote.