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7,782 customer reviews and counting

Wondering what people are saying about us? Below you can read 7,782 customer reviews submitted directly to us, with an average rating of 4.7 out of 5. Or, you can read reviews about us on the following websites by clicking the logos:


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A+ Rated by the BBB

Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:

  • Length of time we have been operating.
  • Low volume of complaints filed against us.
  • Quick response to, and resolution of, complaints.
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Learn what actual customers say about us

Below you’ll find 9 video reviews and 7,782 written reviews from our customers. The written reviews can be filtered to show those related to sales and service or to claims.

Fast and reliable service.

Fast and reliable service.
- Carolina C. from East York, ON on Oct 3, 2017

Response: It's nice knowing you enjoyed the process and service you received, Carolina. Thanks for sharing. Regards, Aneel Mattu, Digital Marketing Specialist.

Super simple!

Super simple to setup!
- David T. from Burnaby, BC on Oct 3, 2017

Response: Thanks for sharing your feedback, David. Cheers! Aneel Mattu, Digital Marketing Specialist

Easy!

It was so easy. What a difference from the other companies I've tried.
- Allan B. from Gloucester, ON on Oct 3, 2017

Response: Glad to hear you chose Square One, Allan. We look forward to being your provider for years to come. Cheers, Aneel Mattu, Digital Marketing Specialist.

Quick and easy.

So quick and easy!
- Irena S. from Ottawa, ON on Oct 3, 2017

Response: That's great to hear, Irena! Thanks for taking the time to write a review and welcome to Square One. Cheers, Aneel Mattu, Digital Marketing Specialist.

Had a great experience working with the claims adjuster.

I had a great experience working with the claims adjuster as she was courteous and exhibited professionalism throughout the end-to-end claims process. She explained to me what was going to happen and also assisted in filing the necessary permit approval forms with the City to ensure the condition of the house was back to normal. I would recommend Square One to others who are looking for home insurance. The only comment I would make to improve the claims process would be the reduce the time it takes to complete the repairs.
- Michael C. from Coquitlam, BC on Oct 3, 2017

Response: Hi, Michael. Thank you so much for sharing your feedback on your claims adjuster and the claims process. Your feedback helps maintain and improve the process, so it's greatly appreciated. Thanks again, Aneel Mattu, Digital Marketing Specialist.

Policy review.

Easy review process.
- Richard D. from Richmond Hill, ON on Oct 3, 2017

Response: It's your policy, you should be able to review it when and where you'd like. Thanks for leaving a review about the process, Richard. Cheers, Aneel Mattu, Digital Marketing Specialist.

Efficient.

Cheap and efficient.
- Sheri H. from Vancouver, BC on Oct 2, 2017

Response: Glad to hear that, Sheri. Thank you for leaving a review about your experience. Regards, Aneel Mattu, Digital Marketing Specialist.

Renters insurance.

Michael was very professional, informative, and friendly. The rates for renters insurance are very affordable.
- DeAnn M. from Phoenix, AZ on Oct 2, 2017

Response: Michael will be thrilled to learn that you enjoyed dealing with him, DeAnn. Thank you for taking the time to share your feedback and welcome to Square One. Cheers, Aneel Mattu, Digital Marketing Specialist.

Compliments.

Too good.
- Swaraj K. from Toronto, ON on Oct 2, 2017

Response: Thank you so much for the kind words, Swaraj. Welcome to Square One! Cheers, Aneel Mattu, Digital Marketing Specialist.

Claims process.

Happy with the process, I'd give four stars overall. The adjuster was good.
- Jean M. from Vancouver, BC on Oct 2, 2017

Response: Hi, Jean. The claims team will be delighted to hear you had a good claims experience. Thank you for taking the time to share your feedback. Regards, Aneel Mattu, Digital Marketing Specialist.

Smooth.

Just got my rental insurance. Haven't had to use it yet but filling out the forms was easy.
- Jeff K. from Port Coquitlam, BC on Oct 1, 2017

Response: Glad to hear you had a smooth experience, Jeff. Thanks for choosing Square One as your home insurance provider. All the best, Aneel Mattu, Digital Marketing Specialist.

Thanks.

Thanks.
- Xiaofang D. from Richmond, BC on Oct 1, 2017

Response: Hi, Xiaofang. Thank you for leaving a review and welcome to Square One. Cheers, Aneel Mattu, Digital Marketing Specialist.

Great service, easy to use.

Square One has been so easy to use. Updates and renewals are all online and easy to understand.
- Dennis S. from Brantford, ON on Oct 1, 2017

Response: It's so nice knowing you liked the ability to update and renew your policy online, Dennis. Thanks for taking the time to share your thoughts. All the best, Aneel Mattu, Digital Marketing Specialist.

Good.

Good so far.
- Rick W. from Toronto, ON on Sep 30, 2017

Response: Happy to hear that, Rick. If you have any questions, please don't hesitate to contact us at 1.855.331.6933 or customer.support@squareoneinsurance.com and a licensed agent will be more than happy to assit. Thanks, Aneel Mattu, Digital Marketing Specialist.

Intuitive and simple.

Buying insurance was a breeze with Square One. The site was intuitive and simple.
- David C. from Vancouver, BC on Sep 30, 2017

Response: Buying home insurance should be easy these days, so it's nice knowing you liked the process. Thanks for taking the time to leave your feedback, David. Cheers, Aneel Mattu, Digital Marketing Specialist.

Square One Insurance Services 855.331.6933 1410-650 W Georgia St Vancouver BC, ​​V6B 4N8 Canada 4.8 5.0 7782 7782 Quick and user-friendly. Very easy-to-navigate website.

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