Wondering what people are saying about us? A total of 6,714 customer reviews have been submitted directly to us and are available to you to read below. Or if you prefer, read reviews about us on the following websites by clicking the logos below:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
Write a review about us
Click the button below to write a review about us. All review are moderated and posted with a response. Have a service concern? Learn about the options available to you.
The agents are very helpful. - Libertad G. from North York, ON on Jan 31, 2017
Response: Customer service will always be a priority at Square One, so it's nice knowing you found the agents helpful. Thanks for taking the time to let us know, Libertad. Aneel Mattu, Digital Marketing Specialist
I was having the worst time with the online payment and called in. Diana Dinh was amazing! She calmed my frustration, explained everything I needed to do, went over the details with me to check for accuracy and allowed me to keep her on the phone until the payment went through. Wish all my experiences with customer service was like this. Thanks again Diana, because of you, I'll refer this insurance provider. Gratefully, Abigail. - Abigail L. from Brampton, ON on Jan 31, 2017
Response: Hi Abigail. Diana will be thrilled to hear she was able to help you process your payment over the phone. While we're sorry it was frustrating at first, it's so nice to hear you were able to complete everything. Thanks for sharing your feedback about Diana and for writing a review. Aneel Mattu, Digital Marketing Specialist
The online form was extremely intuitive and easy to use. The customer service team was also very responsive when I sent in inquiries. - Yuk L. from Richmond, BC on Jan 30, 2017
Response: We're so pleased to hear that you enjoyed the online process, Yuk. Also, the agents will be happy to learn that you appreciated their responsiveness. Thanks for choosing Square One as your home insurance provider. Aneel Mattu, Digital Marketing Specialist
Always great doing business with you. - Megan G. from Brantford, ON on Jan 30, 2017
Response: There are a lot of options out there, so thank you so much for choosing Square One as your home insurance provider. We look forward to working with you for years to come, Megan. Thanks, Aneel Mattu, Digital Marketing Specialist.
The UX is fantastic, seriously. Made it a pleasure to purchase, very responsive and smooth. It literally feels like you are gliding through the website, I wish more websites used this framework. Keep it up! - Qayyum R. from Surrey, BC on Jan 28, 2017
Response: Terrific! We are so happy you liked the website, Qayyum. You have our promise to keep it up! Thanks, Aneel Mattu, Digital Marketing Specialist.
Square One Insurance Services855.331.69331410-650 W Georgia StVancouverBC, V6B 4N8Canada4.85.067146714Kathy was assisting me with my policy and she made it as painless and easy as ever. Easiest way to purchase home insurance, I am so impressed with the level of service and how she
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 8:30 am - 5:30 pm (Mon - Sat). Whichever option you choose, it will take less than 15 minutes to get a quote.