Wondering what people are saying about us? A total of 5,515 customer reviews have been submitted directly to us and are available to you to read below. Or if you prefer, read reviews about us on the following websites by clicking the logos below:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
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Square One Insurance handles claims simply, quick and reasonable. But, Kendall Adjusters Inc. that represents Square One in Calgary handled the claim poorly, losing all evidence and the claim did not get information presented to the insurance company in a timely matter, or the information got lost. - Jack O. from Calgary, AB on May 16, 2016
Response: Hi Jack. I'm really sorry to learn about your frustrations with the handling adjuster. The member of our claims team with whom you spoke to on May 16 is following up with the adjuster. We will update you as soon as possible. Regards, Daniel Mirkovic, President + CEO.
Dealing with the "big guys" like TD is not an enjoyable exerience. Every time I've done it before, I've ended up paying for junk I didn't need like coverage on fur coats I don't have and for coverage on thousands of dollars worth of jewelry I don't own. This was a very easy process and I'm essentially only paying for the liability coverage I need. I just signed up, but so far I'm very impressed. - Sam B. from Toronto, ON on May 14, 2016
Response: It's amazing how much you can save when you only pay to insure what you own. Thanks for letting us know you enjoyed the process so far, we look forward to being your provider for years to come. Aneel Mattu, Digital Marketing Coordinator
This is much easier to do than having to call someone, and probably helps in making your price more competitive! If I can be provided with more educational information for someone not familiar with home insurance, that'll be perfect. Things like under what circumstances are my things protected, or an easy to search knowledge base/FAQ section would be great. - Guowei Y. from Toronto, ON on May 14, 2016
Response: You're definitely right, creating an online process helps us pass on savings to our customers. We're able to automate a lot of processes, and save on printing, mailing, and other admin costs. I think you'll love looking at our resource centres and commom questions webpage. You can find the resource centers here: https://www.squareoneinsurance.ca/advice-support/resource-centres, and our common questions section here: https://www.squareoneinsurance.ca/support/common-insurance-questions/. Thanks, Guowei. Aneel Mattu, Digital Marketing Coordinator
After considering several insurance providers we chose these guys as we were able to chose the coverage we needed and avoid extra coverage that we did not need. We are very pleased with this provider of house insurance and recommend to all. - John A. from Prince George, BC on May 13, 2016
Response: Shopping to find coverage that meets your needs at a rate you're comfortable with is always a good idea. It's great to hear you found Square One to be the most competitive and customizable. Thanks for sharing, John. Aneel Mattu, Digital Marketing Coordinator
Square One Insurance Services855.331.69331410-650 W Georgia StVancouverBC, V6B 4N8Canada4.85.055155515First-time shopper. The agent was very helpful and knowledgeable. He answered all my questions with great advice. The process was fast with an amazing quote. Highly satisfied with
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 8:30 am - 5:30 pm (Mon - Sat). Whichever option you choose, it will take less than 15 minutes to get a quote.