Wondering what people are saying about us? A total of 5,515 customer reviews have been submitted directly to us and are available to you to read below. Or if you prefer, read reviews about us on the following websites by clicking the logos below:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
Write a review about us
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Below you’ll find 6 video reviews and 5,515 written reviews from our customers. The written reviews can be filtered to show those related to sales and service or to claims.
They listen to you
Watch John S. from Tucson, AZ describe his service experience.
Easy to deal with
Watch Tanner F. from Vancouver, BC describe his claims experience.
Square One is just so simple
Watch Shelly B. from London, ON describe her service experience.
They really took care of us
Watch Sitar D. from Port Moody, BC describe her claims experience.
Made us feel comfortable
Watch Rohit S. from Calgary, AB describe his claims experience.
I would recommend them
Watch Maria C. from Fort McMurray, AB describe her claims experience.
Overall good sign up process.
Just signed up and therefore this review is only in regards to the sign up process. One question regarding smoke detectors was confusing but overall experience was good. Prices were excellent. - Linda T. from Brighton, ON on Jun 3, 2016
Response: While we're pleased the sign up process was easy and you found a great price, we're sorry to hear the smoke detector question was confusing. Thanks for letting us know, your feedback will help us make that question easier to understand. Cheers, Aneel Mattu, Digital Marketing Coordinator
Website was easy to navigate and use - I don't remember there being any 'help' buttons if there needed further explanations though. That might be helpful. - Evelyn W. from Vancouver, BC on Jun 3, 2016
Response: Thanks for letting us know how we can improve the quote process, Evelyn. While there is an option to instantly chat with an agent while you get a quote, perhaps we can make the help text under some of the questions more prominent. As always, feedback is much appreciated. Thanks for choosing Square One. Aneel Mattu, Digital Marketing Coordinator
I am happy with your company's quote. - Majid E. from North York, ON on Jun 2, 2016
Response: It's nice to hear you found a rate you're happy with, Majid. If you're looking for even more savings, please feel free to share your personalized URL found in your online account. Aneel Mattu, Digital Marketing Coordinator
Amazing! Easy and efficient! Used the chat too and had a great experience. - Lisa F. from Stratford, ON on Jun 1, 2016
Response: Everyone likes to get in touch differently, so it's terrific to hear your enjoyed the online chat! Thank you so much for taking the time to write a review. Aneel Mattu, Digital Marketing Coordinator
It was remarkably easy to set up. Just a few screens of questions. The only tricky part was knowing how many floors there are in the building but I was done in about 15 minutes. Ironically, while I was waiting on hold for TD Insurance, I got bored and started typing in numbers on this site. End result, I was still on hold with TD when I was completely done here. Went with Square One Insurance due to the speed, ease and most importantly, the price of setting up my policy! - Allen T. from Etobicoke, ON on Jun 1, 2016
Response: We're so pleased to hear your were able to complete the whole process in 15 minutes! And, all while you were on hold with a competitor. Thanks for choosing Square One, Allen. Aneel Mattu, Digital Marketing Coordinator
I would have preferred a lower monthly cost, since it is for a one bedroom apartment and not a house. Been trying to speak to someone online but no one is there. - Diane D. from Vanier, ON on May 31, 2016
Response: Hi Diane, we're sorry you're having trouble connecting with an agent through the online chat. Someone should always be available during regular office hours. If you'd prefer, you can get in touch by emailing email@example.com or by calling 1.855.331.6933 and an agent will be happy to assist. Thanks for the feedback. Aneel Mattu, Digital Marketing Coordinator
Square One Insurance Services855.331.69331410-650 W Georgia StVancouverBC, V6B 4N8Canada4.85.055155515First-time shopper. The agent was very helpful and knowledgeable. He answered all my questions with great advice. The process was fast with an amazing quote. Highly satisfied with
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 8:30 am - 5:30 pm (Mon - Sat). Whichever option you choose, it will take less than 15 minutes to get a quote.