Wondering what people are saying about us? A total of 6,412 customer reviews have been submitted directly to us and are available to you to read below. Or if you prefer, read reviews about us on the following websites by clicking the logos below:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
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Nice forms. Not overwhelming. - Eric D. from Vancouver, BC on Dec 7, 2016
Response: You shouldn't have to answer any questions that don't impact your quote, Eric. As we continuously try to streamline the process as much as possible, it's nice to hear we're on the right track. Thanks for the feedback, and welcome to Square One. Aneel Mattu, Digital Marketing Coordinator
I loathe purchasing house insurance. With Square One, I can do it all from home and it is quite transparent. - Marc V. from Chilliwack, BC on Dec 7, 2016
Response: While a necessity, finding, comparing, and buying home insurance generally isn't at the top of someone's wishlist. So, it's nice to hear you enjoyed purchasing a policy with Square One, all from the comfort of your own home. Thanks for sharing, Marc. Aneel Mattu, Digital Marketing Coordinator
As a first-time apartment insurance seeker, the process of learning about the insurance, getting a quote, and purchasing was super simple and quick. The rate is reasonable, and the option to pay monthly or annually is a relief. The website navigability is fantastic, incredibly user-friendly. - Natalie K. from Toronto, ON on Dec 7, 2016
Response: Hi Natalie. We're so pleased to learn you were able to easily get a quote and purchase a policy for your apartment, especially as a first-time homeowner. Thanks for letting us know you appreciate the ability to pay monthly or annually, feedback like this is so helpful when we decide to make future improvements. Welcome to Square One, we look forward to being your provider for years to come. Aneel Mattu, Digital Marketing Coordinator
It was fast, easy, and allowed me to pick what I wanted to cover. It let me see the amounts, and I was able to choose a price that not only covered me but one that I was comfortable paying each month! Will definitely recommend them to my family and friends. - Danielle O. from Toronto, ON on Dec 6, 2016
Response: Terrific to hear, Danielle! Thanks for sharing your thoughts about the system and for recommending Square One to your friends and family. If you'd like more savings, please feel free to share your personalized URL found in your online account. Cheers, Aneel Mattu, Digital Marketing Coordinator.
Didn't get it emailed yet but very easy. - Paul M. from Toronto, ON on Dec 6, 2016
Response: Great to hear you found it easy to purchase your policy. Paul, I just double-checked your file and saw that your policy has been sent to your email address. Policy documents are sent immediately after a purchase but can take a couple minutes to appear in your inbox, that would explain the slight delay. If you still don't see them in your email, or if you have any questions, please let us know and an agent would be happy to help. Thanks for choosing Square One! Aneel Mattu, Digital Marketing Coordinator
They are a very easy and fast online home insurance provider. They also have very friendly staff. If you have any problems and need to talk with them, they explain everything so it's easy to understand. - Bansari P. from Etobicoke, ON on Dec 6, 2016
Response: It's so nice to learn you were able to find answers to all your questions after talking to an agent, Bansari. Thanks for taking the time to leave a review. Cheers, Aneel Mattu, Digital Marketing Coordinator.
Great website and helpful agents made the process painless. How often can you say that about home insurance! I would recommend revising some of the wording in the policy buying process so it's clear it applies to new home purchases and not just one you currently own. - Evan C. from Kelowna, BC on Dec 6, 2016
Response: Thanks for leaving some feedback about the website and agents, Evan! They'll be happy to hear you enjoyed talking with them. When it comes to the making sure you're insuring the correct property, you are asked the address of the home you'd like to insure during the second step. Thanks again for the feedback, and welcome to Square One! Aneel Mattu, Digital Marketing Coordinator
The details required for a policy were explained nicely and were easy to understand. - Rutvi P. from Etobicoke, ON on Dec 5, 2016
Response: Ensuring you're able to easily understand the quote process will always be a top priority, so it's nice to learn you enjoyed your online experience. Of course, someone is always available to answer any question you have by phone as well. Simply call 1.855.331.6933 and an agent will be more than happy to assist. Cheers, Aneel Mattu, Digital Marketing Coordinator.
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 8:30 am - 5:30 pm (Mon - Sat). Whichever option you choose, it will take less than 15 minutes to get a quote.