Wondering what people are saying about us? Below you can read 7,782 customer reviews submitted directly to us, with an average rating of 4.7 out of 5. Or, you can read reviews about us on the following websites by clicking the logos:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
Write a review about us
Click the button below to write a review about us. All review are moderated and posted with a response. Have a service concern? Learn about the options available to you.
Below you’ll find 9 video reviews and 7,782 written reviews from our customers. The written reviews can be filtered to show those related to sales and service or to claims.
The process was flawless
Watch Michael L. from Coquitlam, BC describe his claims experience.
They listen to you
Watch John S. from Tucson, AZ describe his service experience.
Square One is just so simple
Watch Shelly B. from London, ON describe her service experience.
Made us feel comfortable
Watch Rohit S. from Calgary, AB describe his claims experience.
Easy to deal with
Watch Tanner F. from Vancouver, BC describe his claims experience.
They really took care of us
Watch Sitar D. from Port Moody, BC describe her claims experience.
I would recommend them
Watch Maria C. from Fort McMurray, AB describe her claims experience.
They got the work done
Watch Mala T. from Toronto, ON describe her claims experience.
My experience was excellent
Watch Jessica L. from Vancouver, BC describe her sales experience.
Pretty simple to sign up for. The more information you can provide, the smoother the process will be. Payment for the policy was no hassle to do online. The only query - I spoke to two different agents and was quoted for $40-$42 dollars for the first down payment only for online checkout to slap me with $53.88? It's not a big deal except you are made to feel that the cost they give is your total cost including taxes (or any other hidden fees). When I ask for the total cost, I mean total cost. In my experience as a business owner and customer, no one really likes surprises when it comes to fees! - Bjorn C. from Woodbridge, ON on Oct 20, 2017
Response: Hi, Bjorn. Thanks for choosing Square One and for taking the time to leave a review about your experience. That said, I'm sorry you received two different prices when you went to complete the purchase. After double-checking with the team, the reason the price changed was the address of the insured location was updated before the policy was purchased. Regards, Aneel Mattu, Digital Marketing Specialist.
Amazing to not wait on the line for anyone to talk to you and end up talking to someone from another continent where they spell your name and address five times. - Bartlomiej K. from Accra, GH on Oct 20, 2017
Response: It's nice knowing you took advantage of the online system and it's capabilities, Bartlomiej. Thanks for the five-star review. Cheers, Aneel Mattu, Digital Marketing Specialist.
Took the time to explain details on the phone. Made it easy to accept online. - Taveena K. from Kitchener, ON on Oct 19, 2017
Response: It's nice knowing you liked the service you received over the phone, Taveena. Thanks for sharing your experience and for choosing Square One. All the best, Aneel Mattu, Digital Marketing Specialist.
A quick and painless way to get your insurance. - Jeff C. from Toronto, ON on Oct 18, 2017
Response: Finding and buying insurance shouldn't be a complicated process, so it's nice knowing you found it quick and painless. Thanks for the review, Jeff. Cheers, Aneel Mattu, Digital Marketing Specialist.
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 6:30 am - 6:30 pm (Mon - Sat). Whichever option you choose, it will take as little as 5 minutes to get a quote.