Wondering what people are saying about us? Below you can read 9,654 customer reviews submitted directly to us, with an average rating of 4.7 out of 5. Or, you can read reviews about us on the following websites by clicking the logos:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
Write a review about us
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I live in an apartment in Toronto, this is a very affordable solution to home insurance that is very customizable. I would recommend this to anyone looking for apartment insurance (and I have already done so over the years). - David A. from Toronto, ON on Jul 11, 2018
Response: Hi David, happy to hear that you approve of the process, and I hope we were able to save you some money! Thanks for taking the time to leave a review. All the best, Dominic Croucher, Content Marketing Specialist.
I’m a newcomer, it’s my first time buying insurance so I needed information and some help. Arsalan was very helpful and he followed up with me to make sure that everything was done perfectly. - Manal O. from Mississauga, ON on Jul 10, 2018
Response: Arsalan will be thrilled to hear that your experience with Square One was so positive, Manal. I know insurance can seem complicated, so I'm glad he was able to help you find the information you needed. Thanks for the five-star review. Cheers, Dominic Croucher, Content Marketing Specialist.
Very pleased with Chantelle. She was able to answer all my questions as well as being polite and professional. I would very much recommend anyone looking for insurance to give you a call. - Marilyn T. from Cardinal, ON on Jul 10, 2018
Response: Chantelle will be happy to hear this, Marilyn! Glad to know that your questions were answered, and thanks for taking the time to write a review. It's much appreciated. Dominic Croucher, Content Marketing Specialist.
Enjoyed the friendly and organized interface when I purchased this insurance. - Mohammad B. from Coquitlam, BC on Jul 10, 2018
Response: Hi Mohammed, thanks for leaving such specific feedback. I'm thrilled to hear that you found the sign-up and purchasing processes so straightforward. Thanks again for sharing your thoughts. Dominic Croucher, Content Marketing Specialist.
I insured my last condo with Square One for several years and had no complaints. I like the self-serve option and found the process quick and easy. I've never filed an insurance claim, but I enjoy the peace of mind having coverage. - Randy P. from Chilliwack, BC on Jul 10, 2018
Response: Great to hear that you approve of the online process, Randy. And I'm happy that we can contribute to your peace of mind! Thanks for choosing Square One, all the best, Dominic Croucher, Content Marketing Specialist.
Staff were very courteous and knowledgeable in all aspects. Will highly recommend this company to the highest degree. - Joyce W. from Fontana, CA on Jul 10, 2018
Response: Hi Joyce, I'm thrilled to hear that you are happy with the service you received. Thanks for sharing your experience with Square One. Have a great day, Dominic Croucher, Content Marketing Specialist.
The agent was very friendly and offered a useful tip for future home insurance. Definitely much better than agents of other insurance companies or agents of any other line of business that I have dealt with these days. - A. H. from Ottawa, ON on Jul 10, 2018
Response: So happy to hear that your experience with Square One was so positive! Thanks so much for taking the time to share, and for the five-star review. Take care, Dominic Croucher, Content Marketing Specialist.
My insurance quote and purchase was handled quickly, easily and at a great price. Exactly what you want when buying insurance. - Richard M. from Toronto, ON on Jul 10, 2018
Response: Hi Richard. That's wonderful news, and I hope we were able to save you some time, as well as some money! Thanks for taking the time to leave your thoughts on Square One. All the best, Dominic Croucher, Content Marketing Specialist.
Problem with the last buy button. - Karsten J. from Edmonton, AB on Jul 9, 2018
Response: Hi, Karsten. I'm sorry you had troubles at the last step of the process. That's definitely something we want to look into right away, so I'll pass your feedback along to our IT team. That said, after reviewing your file, it's nice knowing you were indeed able to complete the final step and finish the process as intended. Regards, Aneel Mattu, Digital Marketing Specialist.
Square One Insurance Services855.331.69331410-650 W Georgia StVancouverBC, V6B 4N8Canada4.85.096549654Agents provide feedback quickly and make sure to not only directly answer your questions but bring up additional points to ensure you fully understand your policy.
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 6:30 am - 6:30 pm (Mon - Sat). Whichever option you choose, it will take as little as 5 minutes to get a quote.