Wondering what people are saying about us? Below you can read 7,279 customer reviews submitted directly to us, with an average rating of 4.7 out of 5. Or, you can read reviews about us on the following websites by clicking the logos:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
Write a review about us
Click the button below to write a review about us. All review are moderated and posted with a response. Have a service concern? Learn about the options available to you.
Sign up process was smooth. I bought the policy to experience their services. I saw some bad reviews on Square One online. My real comment will come after a year or two. Thanks. - Mohammed A. from East York, ON on Jul 20, 2017
Response: Hi, Mohammed. Thanks for leaving a review about your initial experience. We look forward to hearing more feedback in a couple years time. Regards, Aneel Mattu, Digital Marketing Specialist.
The buying process was good but the important part will be how much renewal increases are and the service I receive should I ever have a claim! - Brian L. from Calgary, AB on Jul 19, 2017
Response: Hi, Brian. It's nice knowing you liked the buying process. And, you're absolutely right. The true litmus test for an insurance provider is how they handle the claims process. If you'd like to read some reviews from customers who have gone through that process, you can visit https://www.squareoneinsurance.com/reviews?filter=claims#user-submitted-reviews. You can also learn more about the Square One claims process here: https://www.squareoneinsurance.com/support/claims-process/. Regards, Aneel Mattu, Digital Marketing Specialist.
Great site! I tried several online options to get a quote and ditched them whenever I needed to provide too much information that was not readily available to me. the price I got here was cheaper than the other ones I did complete. Here the process was quick, clear, and easy. The only detail I would remove is the construction type. If the customer doesn't know, use the default of your choosing and give him the option to provide more information instead. I also appreciated that the only part that was more detailed is where I could personalize my claim not to include things I don't need. A big advantage is that this process was totally transparent so I could immediately see how my choices impact the price. One thing I would change is not to have the questions appear one after the other but to know in advance the number of questions in each step. I hope to never need to test how the service is for an actual claim! - Nir S. from Vancouver, BC on Jul 18, 2017
Response: Hi, Nir. Thank you so much for taking the time to leave such a detailed review. We truly appreciate the thoughtful feedback on how we can improve the online system and the parts that you enjoyed. I can speak on behalf of the claims team when I say you have their commitment to assist you every step of the way should you ever need to submit a claim. Thanks again for the thoughtful review and welcome to Square One. Regards, Aneel Mattu, Digital Marketing Specialist.
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