Wondering what people are saying about us? A total of 6,150 customer reviews have been submitted directly to us and are available to you to read below. Or if you prefer, read reviews about us on the following websites by clicking the logos below:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
Write a review about us
Click the button below to write a review about us. All review are moderated and posted with a response. Have a service concern? Learn about the options available to you.
I used to work for an insurance broker. I found the website easy to use. I called and asked lots of questions and found the representative knowledgeable and polite. So far an excellent experience, I saved $400. Let's hope if I ever have to make a claim it's this easy. - Sharon R. from Fort St. John, BC on Oct 11, 2016
Response: It's always nice to hear from other professionals in the insurance industry, so thank you for the feedback, Sharon. If you want to learn more about the claims process, please feel free to visit https://www.squareoneinsurance.ca/support/claims-process/ or https://www.squareoneinsurance.ca/reviews?filter=claims#user-submitted-reviews to read some claims related reviews. Regards, Aneel Mattu, Digital Marketing Coordinator.
Very professional flow to the website. - Juan C. from Calgary, AB on Oct 11, 2016
Response: Creating a smooth process that is easy to complete has been a goal since day one, so thanks for letting us know your thoughts on the system. Welcome to Square One, Juan. Aneel Mattu, Digital Marketing Coordinator
Very comprehensive and easy to use, the explanations were simple. You know where to go, and by choosing coverage that is appropriate to your property, your rate becomes more economical. The agents are very friendly. - Morad H. from Vancouver, BC on Oct 7, 2016
Response: It's nice knowing you found Square One to be more competitive than your previous provider, Morad. Thanks for the feedback about the agents as well as the process. Aneel Mattu, Digital Marketing Coordinator
Excellent customer service by Wade Heidt, the agent I talked to on the phone. Thank you for explaining things at a level a customer would be able to follow easily. - Samantha T. from Kitchener, ON on Oct 6, 2016
Response: Wade will be pleased to hear you enjoyed speaking to him, and that he was able to explain everything clearly. Thanks for the feedback, Samantha. Aneel Mattu, Digital Marketing Coordinator
It was like it says, 15 minutes or less. I was actually surprised. - Philip C. from Kawartha Lakes, ON on Oct 5, 2016
Response: It's nice to hear you were able to complete everything in under 15 minutes, Philip. In fact, you might be surprised to learn that the average time to get a quote online is only 8 minutes and 20 seconds. Thanks for choosing Square One! Aneel Mattu, Digital Marketing Coordinator
Great. The only item that is not clear is fire insurance, none of the insurance providers mention this. What is the deductible for fire? - Elizabeth S. from New Westminster, BC on Oct 5, 2016
Response: Hi Elizabeth. Your deductible for fire damage would fall under your standard deductible. Your standard deductible is the amount you are responsible to pay for all losses unless the cause of the damage has a separate deductible listed on your policy, such as Earthquake. If you'd like to adjust your deductibles, please feel free to make changes through your online account. Or, call 1.855.331.6933 and an agent will be happy to assist. Regards, Daniel Mirkovic, President + CEO.
Just purchased. So for it's been quick and easy. - Neil M. from Surrey, BC on Oct 5, 2016
Response: Glad to hear it's been a smooth process so far, Neil. If you have any questions in the future, please don't hesitate to contact us and an agent will be more than happy to assist. Aneel Mattu, Digital Marketing Coordinator
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 8:30 am - 5:30 pm (Mon - Sat). Whichever option you choose, it will take less than 15 minutes to get a quote.