Wondering what people are saying about us? A total of 5,692 customer reviews have been submitted directly to us and are available to you to read below. Or if you prefer, read reviews about us on the following websites by clicking the logos below:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
Write a review about us
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Square One was the only home insurance provider where I was able to complete my home insurance policy completely online without having to call into and talk to someone! Very smooth! - Christopher C. from Pender Island, BC on Jul 26, 2016
Response: Glad to hear you were able to complete everything online, Christopher. Thanks for choosing Square One! Aneel Mattu, Digital Marketing Coordinator
Very speedy, it only took a couple of phone calls to clear up my questions about the online process. - Thomas S. from Lethbridge, AB on Jul 26, 2016
Response: Happy to hear your questions were quickly answered by an agent, Thomas. Please feel free to contact us again at any time if you have any additional questions. Thanks for becoming a customer. Aneel Mattu, Digital Marketing Coordinator
I enjoy how easy it is to make changes from your portal. Thanks. - Virginie V. from Vancouver, BC on Jul 26, 2016
Response: It's so nice to hear you were able to easily make changes to your policy through the online system. Our agents are always available at 1.855.331.6933 if you'd like to make changes to your policy over the phone as well. Thanks for sharing, Virginie. Aneel Mattu, Digital Marketing Coordinator
Easy to navigate through the website and they walk you through everything in detail. - Kim L. from Saskatoon, SK on Jul 25, 2016
Response: Making sure you can easily navigate the website and the online quote process will always be a top priority for our team, thanks for taking the time to let us know your feedback. Welcome to Square One, Kim. Aneel Mattu, Digital Marketing Coordinator
The entire process was streamlined, very pleased with how it worked out. The adjuster handled everything professionally, and Square One was very prompt with their communications. Thanks. - Chris T. from Hamilton, ON on Jul 25, 2016
Response: Hi Chris, thank you for taking the time to leave some feedback about your claims experience. Experiencing a loss can be a stressful time, so the claims team will be pleased to hear you're satisfied with the end result. Regards, Aneel Mattu, Digital Marketing Coordinator
Very easy and clear policy creation process. It's my first experience with Square One. Their step-by-step policy wizard saved me approximately $120 a year over my existing TD Insurance policy. - Mark R. from Vancouver, BC on Jul 25, 2016
Response: Congratulations on the savings, Mark! We're pleased you had an enjoyable first experience, and look forward to surpassing your first impression. There are several home insurance options out there, so thanks for choosing Square One. Aneel Mattu, Digital Marketing Coordinator
Square One Insurance Services855.331.69331410-650 W Georgia StVancouverBC, V6B 4N8Canada4.85.056925692Sunny listened well to my concerns and promptly did as I requested. Very helpful and polite person.
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 8:30 am - 5:30 pm (Mon - Sat). Whichever option you choose, it will take less than 15 minutes to get a quote.