Wondering what people are saying about us? Below you can read 7,839 customer reviews submitted directly to us, with an average rating of 4.7 out of 5. Or, you can read reviews about us on the following websites by clicking the logos:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
Write a review about us
Click the button below to write a review about us. All review are moderated and posted with a response. Have a service concern? Learn about the options available to you.
I think my name was wrong. - Hailegabriel W. from Calgary, AB on Nov 6, 2017
Response: Hi, Hailegabriel. Happy to let you know that an agent has received your email and they've updated your records to your correct name. And, they've sent an email confirmation to the email address you provided. Thanks for letting us know. Regards, Aneel Mattu, Digital Marketing Specialist.
It was fairly hard to understand what the agent was saying. Ended up having to just go through it online afterward to figure it all. Great coverage though, love the customization. - Aaron S. from Abbotsford, BC on Nov 6, 2017
Response: Hi, Aaron. I'm sorry to hear there were some communication troubles over the phone, but it's nice knowing you were able to go online and complete everything afterward. Thanks for choosing Square One and for leaving some feedback. Cheers, Aneel Mattu, Digital Marketing Specialist.
I've had my home insurance policy with you for a few years now. I love the online policy calculator because I get to see exactly what I'm paying for as I make adjustments to my policy based on my needs. - Vanessa C. from Burnaby, BC on Nov 6, 2017
Response: Hi, Vanessa. It's always nice to hear from long-time customers. Thank you so much for letting us know what you like about the online calculator and for continuing to choose Square One. All the best, Aneel Mattu, Digital Marketing Specialist.
Easy, quick, and priced right. No need to deal with a grumpy representative. You can do everything online. - Jassdeep S. from Toronto, ON on Nov 5, 2017
Response: Glad you enjoyed being able to complete everything online, Jassdeep. You'll be pleased to learn that if you do need to contact an agent over the phone or by email, they'll be more than happy to help. Thanks for the review! Aneel Mattu, Digital Marketing Specialist.
I've had an excellent customer experience dealing with Debbie from Square One. She answered all my questions and provided useful tips on how to get great coverage for my condo. On top of that, the final quote is lower than competing providers. - Ovidiu I. from Mississauga, ON on Nov 4, 2017
Response: Debbie will be delighted to hear that you enjoyed speaking with her, Ovidiu. Thank you so much for leaving some feedback on Debbie and the service you received. Regards, Aneel Mattu, Digital Marketing Specialist.
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 6:30 am - 6:30 pm (Mon - Sat). Whichever option you choose, it will take as little as 5 minutes to get a quote.