Wondering what people are saying about us? A total of 6,676 customer reviews have been submitted directly to us and are available to you to read below. Or if you prefer, read reviews about us on the following websites by clicking the logos below:
A+ Rated by the BBB
Square One has been an accredited member of the Better Business Bureau since October 26, 2012. Our A+ rating reflects:
Length of time we have been operating.
Low volume of complaints filed against us.
Quick response to, and resolution of, complaints.
Write a review about us
Click the button below to write a review about us. All review are moderated and posted with a response. Have a service concern? Learn about the options available to you.
Below you’ll find 9 video reviews and 6,676 written reviews from our customers. The written reviews can be filtered to show those related to sales and service or to claims.
The process was flawless
Watch Michael L. from Coquitlam, BC describe his claims experience.
They listen to you
Watch John S. from Tucson, AZ describe his service experience.
Square One is just so simple
Watch Shelly B. from London, ON describe her service experience.
Made us feel comfortable
Watch Rohit S. from Calgary, AB describe his claims experience.
Easy to deal with
Watch Tanner F. from Vancouver, BC describe his claims experience.
They really took care of us
Watch Sitar D. from Port Moody, BC describe her claims experience.
I would recommend them
Watch Maria C. from Fort McMurray, AB describe her claims experience.
They got the work done
Watch Mala T. from Toronto, ON describe her claims experience.
My experience was excellent
Watch Jessica L. from Vancouver, BC describe her sales experience.
Great user experience.
One of the first things I noticed was how easy this website was to use. Next thing I noticed was how cheap the policies were. I loved that you could tailor it to your needs. Awesome! - Lily S. from Vancouver, BC on Feb 24, 2017
Response: As the website is constantly being updated to make it easier to use, thanks for letting us know we're on the right track. It's also great to hear you like the rate you received, Lily. Cheers, Aneel Mattu, Digital Marketing Specialist.
The agent who assisted me on the phone was a gem. Fantastic humour, customer relation ability, and generally extremely well-trained and apt at her job. I hope she goes far with her goals and aspirations. - James B. from Ottawa, ON on Feb 23, 2017
Response: The agent you spoke to, Karla, will be thrilled the hear you enjoyed talking to her. Thanks for kind words about Karla and for choosing Square One. Aneel Mattu, Digital Marketing Specialist
This is probably the easiest and fastest policy I've ever signed up for. Not to mention the least expensive! Very excited to be up and ready for my move to Toronto! - Janelle H. from Toronto, ON on Feb 22, 2017
Response: That's excellent news, Janelle. Thanks for sharing and best of luck with your move! Cheers, Aneel Mattu, Digital Marketing Specialist.
The application is very straightforward. We are happy with the premium. Hope we don't deal with the claim department! - Guo Z. from Coquitlam, BC on Feb 21, 2017
Response: We're happy when you're happy, Guo. In the event you do need to submit a claim, you'll be pleased to know that the claims team is committed to helping you through the entire process. Cheers, Aneel Mattu, Digital Marketing Specialist.
To see how affordable personalized home insurance can be, get an online quote now. Or, call 1.855.331.6933 for a phone quote. We're open 8:30 am - 5:30 pm (Mon - Sat). Whichever option you choose, it will take less than 15 minutes to get a quote.